Guest User
June 5, 2025
Arrived in Maillat, over the (bad) access road to the hotel surprised by the beautiful chateau. The parking spaces are insufficient because a part for the owner and there is also a spa on the property. So you have to park in the grass. The first thing you hear is the highway that is right behind the chateau and is noisy 24 hours a day. The garden, without real seats was beautiful and the lady with her dog was extremely friendly (wife of the owner?). We were taken to our rooms and they looked fantastic. Good beds and a classic look, what you want in a castle. The disappointment came when the owner came. We had not booked correctly and the price went up. Why? The price on the site was for an occupancy of 1 person in the room. So there was an extra 29 euros per night for the luxury room and 16 euros for the standard room. Special because I have never booked a room where the standard is: 1 person per room and if you are with 2 the difference should be the breakfast but there was also a difference of 13 euros between the prices of the rooms. Moreover, the rooms were already provided with towels and preparation of the breakfast for 2 people.....We had to pay immediately. The reception area / breakfast room was not in use and we got breakfast in the room. Did we want cheese? Yes please ... that consisted of 1 block per person (comté). The refrigerator in the room contained a few tubs of spreadable cheese, milk, juice, a cup of yogurt, butter 1 a little jam daily. Coffee and tea in the room are only a total of 4 cups of which 2 for espresso is a bit little if you do not like lungo or espresso. Breakfast was then brought in the morning, 2 slices of brioche and some slices of bread. Not what you expect. Upon departure everything was locked and we only saw the owner in the morning when the breakfast was brought. We also missed a nice description of the history of the castle and possibly a tour of the spa (the owner gave a 2 euro discount if you stayed at the hotel and you paid 22 instead of 24 euros pp for 1 hour and 50 minutes :))
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