Kempinski Seychelles Resort

Very good Kempinski Hotel Seychelles, beautiful beach, mountains and sea

Very nice location but minimal services Not 5 stars. I'll wait for you for embarrassing room service They advertise pillow menus that aren't actually there There is nothing around

so so. There are many bugs in the hotel.

clean, beautiful, good service

I'm not the type to leave reviews (wasted time), but it's just obligatory. Really the quality of the hotel is not worth a 5 star. Just a 4 and I'm only talking about the quality of the hotel. Old-fashioned room, room service cleaning that leaves nothing to be desired (finding clean towels on the bed, bathroom not being cleaned, cleaners shouting outside, etc...) And the responsible staff are just amazing. The first evening we eat in a snack bar (we can also order from the menu of the restaurant outside) and we have tapas at an exorbitant price (wine €14-16 for an ordinary glass, main course between €25-16). 50€ per tapas)... But it doesn't matter, we're in a 5 star hotel and in the Seychelles. Anyway, we eat and there's a chicken burger that's really well smoked on the barbecue... I eat but halfway through I stop and I say to myself it's really too smoked (I have the impression that the barbecue wasn't washed and that I.eat coal)... Anyway, we finish and go to bed. At 2 a.m. sick as a dog.... I vomited every 2 hours for 24 hours. So I'm drained and crappy for 48 hours. Our 5 days I was not able to have a full breakfast (having had food poisoning. It is difficult to feel hungry again). The most serious thing is still the reception and the hotel managers who told me this: we asked around us and customers and have not had any other case so we can't do anything. He tells me to be sure that I have to go to the hospital to do tests.... Basically I just spent 2 days in my room (they didn't clean it because I was occupying it), I asked the nurse for medicine and they made me understand that there was no commercial gesture (I don't know but the least thing / true or not true / should have been a reimbursement from the restaurant having intoxicated). In short, nothing to do. On the evening of the 3rd day I went to the snack bar and asked for a plain leg dish. (to eat again and repeat my transit). I was charged €20.... That's basically the mentality of the hotel..... So flee this hotel. I'm not talking to you about the lousy weather we had (wind and red flags during the 5 days), or the employees explained to us that we had to go out to see the sun and no/little wind (something we had done and validated). The location of the hotel is really not good. The north is probably much better. In short, Kempinski hotel, I won't go back: not commercial (so we avoid spending money at their spa, restaurant and activities), bad location on the island, exorbitant price (the Four Season right next door has the same price level food. The quality is surely superior considering the rooms which are at 2000€ minimum per night).... The only thing that saves them is that the employees (not the managers who take orders from management) are super nice and pleasant. In any case, to end our vacation (tour to Praslin and the dike before) we were very disappointed.

The hotel is really a very big hotel that deserves full 5 stars. Glad I chose Kempinski. The hotel room, service, sea, restaurants, cleanliness, location was very nice with everything. Staff are respectful and helpful. Thanks kempins that. I will come again for sure.