Madrid Hotels with Pools

We stayed here for a weekend break, smooth check-in and staff were Brilliant and helpful,hotel was spotless, the rooms were spacious and comfortable and spoilt with the view of Madrid,view bar was fabulous,wifi was brilliant and breakfast was wow especially the omelettes, will be definitely be returning, thanks Riu Plaza for a brilliant break

The staff was very friendly and welcoming, they upgraded me at check in to a very nice suite for no extra charge! The room was very large and super chic & clean. The rooftop pool was an amazing amenity that we great use of during our stay. Staff members Jamie, Martin and Iva were amazing and made my first trip to Madrid one to remember. I will definitely be coming back and staying at the Axel.

Room was nice but I expected much more interesting decor from the ads. Area was very subdued, I think the restaurant was closed, maybe because of off season. Bed was comfortable and room was adequate. Liked the room darkening shades. Front desk help very nice and helpful with transportation questions. Overall harder to get to than I needed.

They have wonderful service. The location is good for being near the airport but if you want to go anywhere touristy you have to hop on the metro for a few stops so not too bad. The shuttle to the airport was the best made it so easy to get to the airport for my early morning flight. (Pics are a few things I saw in Madrid)

Lovely hotel, amazingly centrally situated, and so we were able to walk to all the things we needed to see and do. Breakfast excellent with a good choice of hot and cold food. Staff generally very kind and polite. Our one complaint was that the TV in the bedroom we had, kept losing or freezing the picture on the BBC world news channel, and a small icon kept appearing from LG, which after waiting a while restored the screen. We complained about this on the first morning we were there, and the reception noted it and siad an engineer would go and attend to it. This was not done and for the whole stay sadly we were frustrated by the TV which was really of no use to us what so ever. I have read other similar stories on Tripadvisor about the same complaint, and so clearly the hotel is aware of the problem but seemingly chooses not to do anything about it. This is a shame, beacuse something so easy, and expected would make a huge difference to one's enjoyment of the room. Other than that, really we had no complaints, and would certainly stay again.

Excellent staff- everyone was so friendly and helpful. We arrived very early from international flight and they let us check in early. Great location to walk to museums and great restaurants. Rooftop bar and pool were very nice- again, super friendly service. Nice complimentary bottled water and chocolates brought to the room in the evening. Needed to get shoes shined and they got it done for me. Nice artwork throughout hotel. Didn’t charge for drinks in mini fridge- nice touch. Did I mention how friendly everyone is?

It was a very pleasant stay. It is close to Plenilunio Mall, about 7 minutes walking, also close to the airport. It is located in a quiet area. To be able to cook in the aprtment you need to make a deposit of 20 euros. Overall satisfied with the experience and the price

I have to say I found the hotel charming and the whimsical ways they have decorated the rooms really adds to one’s visit. None of the boring cookie cutter rooms food in many other places here of course that runs the risk of displeasing some people who don’t like things out of the ordinary though if you are someone who does you are in for a treat. Every aspect of our stay beyond that was what you Willy expect of a 5 star hotel in a major city exceptional cleanliness service and comfort.

We stayed for a week and really enjoyed it. Exceptionally clean, really friendly and attentive staff, good atmosphere in the downstairs bar area and on the roof bar, good breakfast and very comfy, well equipped room. Wasn’t too sure initially about the area but we soon felt very comfortable and found some great bars and restaurants locally off the tourist trail. Great location for walking to the centre, La Latina, El Rastro, the park (El Retiro), the art galleries and metro/train connections. Loved Madrid.

My staying in this hotel was beautiful. Location is very good, service is excellent. The stuff is very friendly and helpful. The hotel is modern, very clean, breakfast is very good too. All foods was fresh and tasty. But only one question: why spa is available for additional charge in such level of hotel? But in general I'm satisfied and come back to this hotel with pleasure.