Top 5-Star Hotels in Madrid

I really love this hotel. I welcome cakes and bear candy on the first day. It is delicious, and the quality of the toiletries is very good. The hotel has a free mobile internet, a deposit of 200 Euros, and a refund. The breakfast area is small but it is really pleasant. Sitting on the balcony and enjoying the sun and tea, it is full of holiday. I will definitely stay again next time.

It's in a relatively central location on Gran Vía, only a few minutes away from the Grand Palace. The room is large and the bed is very comfortable. There is an Argentinian restaurant near the hotel, and many stars check in here.

Hotel Villa Real is my go to hotel whenever I am in Madrid. It is centrally located, close to the museums, Retiro Park, Sol and Plaza Mayor. The service at the hotel is superior. The rooms are good size and very clean. The breakfasts are worth paying extra for. One of my favorite hotels in the world

Excellent staff- everyone was so friendly and helpful. We arrived very early from international flight and they let us check in early. Great location to walk to museums and great restaurants. Rooftop bar and pool were very nice- again, super friendly service. Nice complimentary bottled water and chocolates brought to the room in the evening. Needed to get shoes shined and they got it done for me. Nice artwork throughout hotel. Didn’t charge for drinks in mini fridge- nice touch. Did I mention how friendly everyone is?

I have to say I found the hotel charming and the whimsical ways they have decorated the rooms really adds to one’s visit. None of the boring cookie cutter rooms food in many other places here of course that runs the risk of displeasing some people who don’t like things out of the ordinary though if you are someone who does you are in for a treat. Every aspect of our stay beyond that was what you Willy expect of a 5 star hotel in a major city exceptional cleanliness service and comfort.

Environment: relatively new, with a little bit of new smell Service: great, upgraded to the 11th floor for an extra 50 euros, breakfast was also very good Facilities: OK, see the pictures!!!

We were in Madrid for the first time, and picked Barcello de Torre primarily based on location and the glowing reviews on Trip Advisor. Anything you read that's positive is true: it's new, clean, perfectly located, reasonably priced, great breakfast, etc, but it seems like every menber of the staff goes out of their way to make you feel welcome. It's an easy walk to the Royal Palace, the Plaza de Espana subway stop is directly across the street, lots of restaurants close by, easy walk to Puerta del Sol, excellent dinner in the restaurant. large rooms. An extremely well run operation that should be the model for others in it's class.

As a Marriott Titanium / Lifetime Platinum Elite Guest, our family [husband, wife and two young daughters] decided to visit Madrid, Spain to start our month-long 2023 summer vacation in Europe. We spent five (5) nights at Westin Palace Madrid using our Bonvoy points in late May / early June 2023. Please see the thirty-eight (38) photos we posted with this review of all aspects of the hotel. Within days after making our five (5) night stay using Marriott Bonvoy points approximately ten (10) months prior to our arrival date, we emailed General Manager, Pablo Flores and advised him of our future stay as well as our special requests, including our request for an Executive Suite, which would comfortably host our family of four. Within hours of our email, we received a thoughtful reply Paloma Hidalgo, Director of Rooms, whom immediately provided us with a complimentary guaranteed upgrade to an Executive Suite and further, Ms. Hidalgo readily granted all of our other special requests. The prompt response did not come as a surprise to us given how active the management of this property is in reading and promptly replying to past guests on Trip Advisor as well as the Marriott Bonvoy website, which is but a mere sign of management’s commitment to exemplary customer service. Not surprisingly, we were overjoyed with such a response and really looked forward to our future stay at The Westin Palace Madrid. This gorgeous historic hotel is magnificently located in Madrid overlooking the Neptune Fountain and less than a three minute walk to the Thyssen-Bornemisza Museum, less than a five minute walk to the Prado Museum and less than a ten minute walk to the Reina Sofia Museum. It is also extremely close to Retiro Park and is within an easy 15 minute walk to Puerta del Sol, Plaza Mayor and the Gran Via as well as many bars, restaurant, trendy cafés, market and other cultural attractions. You can easily walk everywhere throughout the entire city but public transportation options abound in close proximity to the hotel as well. Our initial visit to the Westin Palace Madrid did not disappoint, especially when the hotel accommodated our extremely early check-in (before 9:00 am). The check-in process with Ms. Hidalgo, Estefanía Martinez, Front Office Assistant Manager and Juan at the reception desk was a breeze. Further, Ms. Martinez was kind enough to personally escort us to our suite and show us all of the features and amenities of same. This was very thoughtful on the part of Ms. Martinez and very much appreciated. Throughout our entire five (5) night stay, Ms. Hidalgo and Ms. Martinez were especially helpful and friendly. We simply loved our Palace Executive Suite with slightly over 1,000 square feet in total space with a sublime view of the Neptune Fountain; it was truly remarkable. Further, upon entering, we discovered that Mr. Flores and his team were kind enough to provide us with several 1 liter bottles of both sparking water (Vichy Catalan) and sti

We got an awesome room, great location and super Fun pool. It’s super popular with the Instagram crowd and they cater a bit to them. But everyone is super nice and friendly, treated our kids lovingly although they accidentally threw away our baby’s lovie and couldn’t find it later which super sucked. The bathroom flooded because it was so full of hair from previous guests, kind of gross. Got an absolutely terrible night sleep because you can hear every single Thing in the hotel from next door to above you. They seemed to be vacuuming rooms at 1:00AM above us and moving furniture which was super loud. Food was great, service was excellent but alot of snotty people.

I booked this hotel with my son as it is a musically themed hotel and it has exceeded all expectations.On arrival we were greeted by Anthony who was extremely helpful and very informative.There are complimentary instruments you my can book to play or if you wish you can also book a replica vinyl turntable for your room with your choice of vinyl.Lovely pool side area with chilled music in the background.All of the staff here have been very kind and helpful during our stay.Superb hotel. Many thanks Michael Sandiford