Canopy by Hilton Madrid Castellana Reviews

Top service.. rooftop pool and bar.. The perfect place to chill .. I enjoyed quite much staying here

Hotel is clean and modern. We selected this hotel for one before our tour began in the same hotel. The breakfast is superb

Gave us two separate rooms due to lack of double beds. Amazing surprise. Great service. The best hotel I've stayed at in europe. Room design is amazing and it was very clean.

The Canopy is a great hotel. Clean, modern and sleek. I totally recommend if you go as a foreign tourist. They have tone of activities like flamenco night and live music almost every day. On the other hand the bed was really comfortable and the pillow a piece of heaven. The only thing I did not like was the smell of the soap it was charcoal. The smell stayed with me and reminded me of a chimney.

Very good and decent hotel, recommended, next to the santiago bernabeu

Excellent hotel with 10/10 facilities, short walk to the metro and train station. Enjoyed the gym and the lovely big rooms. - great shower and very clean. Would Definitley return next time I’m in Madrid, takes less than 20 to get into town. Lovely staff at the bar and cheap beer.

So so. Only thing we like is the breakfast

The facilities are very nice with comfortable beds and pillows. Clean and neat. Breakfast is basic and ok but not changed a single thing for all the 3 nights we stayed.

Location far from the main shopping area but good thing that it is near to the Stadium and nearby got metro around. Easy to travel around.

Clean and neat hotel, but with few services. There’s no glass door at the bathroom On the other hand, no complementary water at the room. There is one bottle, and the customer has to fill it out by itself. There is Nespresso coffee machine

I LOVE this hotel! The decoration is very fashion and location is good, can walk to a big shopping mall in 10 mins.

Convenient location with many shopping and food options available.

The hotel is well located near the massive underground metro complex of Dos Ministerios, which is where the good news ends. The hotel suggests a boutique individualised experience, but in reality it’s just a makeover with a global blandness underlying it. Breakfast was only adequate for a hotel with the pretension of charging this tariff. The staff were arrogant and unhelpful on a range of issues which required a different, more individualised approach. “Computer says No” responses tend to derive from cultures that are monolithic and resistant. There are many good hotels in Madrid. This has yet to earn its place amongst them. It has a touch of the “Abercrombie&F” brand culture about it. Purposely exuding “too cool” like a dismissive white privileged preppie.

Good stay experience. The room I stayed in at the beginning had damaged facilities. After contacting the front desk staff, I was immediately given a new room and an upgraded room type. The staff was very nice. The hotel is in a great location, with two subway stations nearby and a taxi stand at the door. I will still choose this place when I come to Madrid next time.