Elba Madrid Alcalá Reviews

My family and I enjoyed this place. We loved the breakfast there. It had everything for everyone. It needs some maintenance. The door for the room and the bathroom were broken but then, they fixed them but overall the place needs some work. The staff is friendly and the location of the hotel is quite convenient.

The breakfast is not bad. It is near to metro. It is also near to supermarket and restaurants.

I don’t understand why when I pay over 150€ for the night I cannot get a free bottle of water. How much does it cost? 15 cents? Yet I still gotta pay 2€ from the mini bar. This is not in line with the standing of the hotel. Except from this, great staff and kind attitude towards guests. Nice room and convenient location between Madrid centre and airport.

About the cleaning of the room, they didn't change any of the dirty towels and glasses, and they didn't clean the toilet, they only cleaned the beds. The behavior of the reception was not friendly at all

Room is way too cold. Due to first room malfunction of heater changed room but new room’s heater also does not work well. Cannot believe it is 4 stars. And key card everytime happen problem (I didn’t put together with my phone together) so had to go back to lobby anytime. stayed several hotels in Spain and this one was worst. 유럽여행중 머물럿던 호텔중 가장 최악. ヨーロッパ旅行中泊まったホテルの中で最悪だった。 欧洲旅游当中最恶心的酒店。 O pior hotel durante meus viagems na tudo Europa.

This is a very nice hotel in an excellent area of Madrid. Safe, clean and close to various restaurants and businesses. The restaurant was great, and prices were decent. Room was spotless and the staff was helpful and friendly. Will stay again in the future.

Nice hotel!!

Stayed for four days and everything was fine. It would be better if there could be some changes in breakfast!

The room was spotlessly clean, not far from public transportation, the parking lot offers some free parking and there are usually spaces. The area around the hotel is safe, there are many Mercedes-Benz and BMW dealerships around, the service attitude of the service staff is excellent and sincere, highly recommended.

The service attitude is very good. There is no discrimination against Asians like the service staff in other Spanish hotels. The facilities are similar to those of other hotels of the same level. They are relatively clean and tidy. The breakfast is good and rich.

The breakfast is very good but on the other hand there is construction next to the hotel which wakes you up at 8am.

It cost about 20 euros to take a taxi from the airport. It takes less than 10 minutes to walk from the hotel to the subway station. The surrounding environment is quiet and the breakfast is rich. It is a four-star hotel. Overall, I am quite satisfied. I booked a car with Uber in advance on the day of departure. The driver arrived at the hotel on time. He didn't speak English, but he took us to the airport smoothly. It only cost more than 16 euros.

Facilities: Very good, comfortable Sanitation: Very good Environment: Very good surrounding, very clean, very suitable for hanging out with friends

I highly recommend this hotel. The hotel has a wide variety of breakfast options. Very good!!! The room is in good condition and has a bathtub! Very important for people traveling long distances! The hotel staff is very good!