Elba Madrid Alcalá Reviews

I don’t understand why when I pay over 150€ for the night I cannot get a free bottle of water. How much does it cost? 15 cents? Yet I still gotta pay 2€ from the mini bar. This is not in line with the standing of the hotel. Except from this, great staff and kind attitude towards guests. Nice room and convenient location between Madrid centre and airport.

About the cleaning of the room, they didn't change any of the dirty towels and glasses, and they didn't clean the toilet, they only cleaned the beds. The behavior of the reception was not friendly at all

Room is way too cold. Due to first room malfunction of heater changed room but new room’s heater also does not work well. Cannot believe it is 4 stars. And key card everytime happen problem (I didn’t put together with my phone together) so had to go back to lobby anytime. stayed several hotels in Spain and this one was worst. 유럽여행중 머물럿던 호텔중 가장 최악. ヨーロッパ旅行中泊まったホテルの中で最悪だった。 欧洲旅游当中最恶心的酒店。 O pior hotel durante meus viagems na tudo Europa.

This is a very nice hotel in an excellent area of Madrid. Safe, clean and close to various restaurants and businesses. The restaurant was great, and prices were decent. Room was spotless and the staff was helpful and friendly. Will stay again in the future.

Nice hotel!!

The air conditioner doesn't work. It was quite cold from 3/13 to 3/15. It was basically freezing for two nights. The hair dryer is broken, and the kettle is broken. The bed sheets and bathroom are clean. Although it is far from the city, the subway is very convenient and the subway station is very close.

Stayed for four days and everything was fine. It would be better if there could be some changes in breakfast!

Everything was excellent. Zero complaints. The food, the service, the rooms, the location, a quiet and very welcoming neighborhood.

Very good, recommended

It is relatively new, close to the airport and train station, and the breakfast is the best one I have stayed in for business trips in Europe, although not much

In general, everything is in line with the rate. The rooms need a makeover, the rest equipment is comfortable, the carpet in the hallway needs to be changed first, as it detracts from the facilities. In general, the staff is very pleasant and professional, cleanliness, etc., everything is very correct.

Everything was fine, the room was big and the service was good. The bathroom smelled of tobacco, they had been smoking, and they only left a toothbrush, a hat, and soap... For the rest, everything was fine, very quiet.

The orange juice for breakfast is freshly squeezed, which is great. You can order food in the restaurant and pay after eating, without charging the room bill. The hotel has an underground parking lot, which you pay when you leave the hotel.

The room is spacious and clean, the experience is very good, and the transportation to the city is very convenient. The only shortcoming is that there are no disposable slippers, but it does not affect the stay. The front desk staff is quite enthusiastic and the breakfast is quite rich