Hotel Fenix Gran Meliá - The Leading Hotels of the World Reviews
Hotel Fenix Gran Meliá - The Leading Hotels of the World
C. de Hermosilla, 2, Madrid, Community Of Madrid, 28001, SpainView Hotel Details
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Hotel Fenix Gran Meliá - The Leading Hotels of the World Guest Reviews
4.6/5
Great
111 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(111)
Positive reviews(11)
Reviews with photos/video(9)
Komea-mies
Premium Room
Stayed in Feb 2024
Business travelers
97 review
5.0/5
Outstanding
Posted on Feb 29, 2024
This business trip to Spain was very comfortable and flawless throughout. Except for the long flight, I felt very relaxed and comfortable after checking into the Phoenix Hotel.
Facilities: Satisfied
Hygiene: Satisfied
Environment: Satisfied
Service: Satisfied
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay in our hotel!
Thank you for your evaluation of our hotel and sharing your experience. We are glad to know that you are satisfied with our facilities, hygiene, environment and service. In this place full of Spanish passion and warmth, we strive to provide every guest with unparalleled meticulous care and experience. Our hotel is not only strategically located next to Madrid's Golden Mile, but the building itself is an architectural treasure with historical value. Every design reflects the dedication to the beauty of life and the respect for the perfection of things. We are proud to provide you with a quiet and comfortable resting place, so that you can enjoy the tranquility after busy business activities.
Looking forward to your visit to our hotel again and wish you a happy life!
María Fdez. de Valderrama
Voice of Customer Coordinator
Anonymous User
Premium Room
Stayed in Feb 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Mar 4, 2024
Very satisfied in all aspects
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your support and recognition of our hotel!
We are glad that you enjoyed your stay here.
All the staff of our hotel are looking forward to your visit again! I wish you a happy life and a happy family!
María Fdez. de Valderrama
Voice of Customer Coordinator