Ayz Javier Cabrini - Auto Check-in Property Reviews
Ayz Javier Cabrini - Auto Check-in Property
C. Sta. Francisca Javier Cabrini, 4, Madrid, Community Of Madrid, 28043, SpainSee Hotel Details
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1 night
Guest Reviews
6.9/10
108 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location7.0
Amenities6.8
Service6.8
Cleanliness7.0
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All reviews(108)
Positive reviews(14)
Reviews with photos/video(4)
Negative reviews(5)
Guest User
Comfort Double Room With Shared Bathroom
Stayed in May 2025
Traveling with friends
4 review
2.0/10
Posted on Jun 18, 2025
Avoid at All Costs – Completely Negligent Staff and Zero Hospitality
Rating: if I could give them a negative score I would
This was by far one of the worst hotel stays we’ve ever experienced. If you’re thinking of booking here—don’t. Here’s why:
✘ The AC Didn’t Work — and They Didn’t Care
One of the basic things they advertise is air conditioning. Ours didn’t work. When we brought it up, they told us maintenance would take care of it. They never did. No updates, no follow-up, no apology. Just radio silence. We ended up getting sick from the heat and lack of ventilation. And when we tried to ask again, we were met with rudeness and condescension.
✘ Zero Hospitality or Service
There is absolutely no hospitality in this place. The staff made no effort to accommodate us, help us, or even speak to us with respect. If you run into a problem, even if it’s something they’re responsible for, they will not help you. There’s no sense of care, kindness, or accountability.
⸻
Final Thought
This place may look nice online, but the service is horrendous, and they do not care about their guests. If something goes wrong, you’re on your own. You’re better off staying literally anywhere else.
Guest User
Comfort Room, Shared Bathroom
Stayed in Sep 2023
Business traveler
20 review
5.5/10
Posted on Oct 25, 2023
The hotel locates in a very convenient location. It closes to METRO station and a shopping mall. However, the check-in process is troublesome and not easy. There is no staff can be seen. You need to ask online for any services such as empty trash, more toilet papers etc.
Kevin Yann Yves Joseph
Comfort Room, Shared Bathroom
Stayed in Aug 2023
Couple
10 review
7.5/10
Posted on Dec 2, 2023
It is great and convenient however no reception which make everything hard if you have no internet or batterie to get into the building.
very convenient. close to the airport and the subway.
Anonymous User
Comfort Room, Shared Bathroom
Stayed in Apr 2025
Solo traveler
2 review
6.0/10
Posted on May 6, 2025
Comfortable and good
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Guest User
Comfort Room, Shared Bathroom
Stayed in Mar 2025
Couple
1 review
10/10
Outstanding
Posted on Apr 16, 2025
Everything was great, and the system here is very good, and the way it works. I recommend it.
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Guest User
Deluxe Double Room With Shared Bathroom
Stayed in Jan 2025
Solo traveler
1 review
9.0/10
Great
Posted on Feb 27, 2025
I really liked the place, the location was very close to the metro. The cleanliness was quite good, the beds were very comfortable and what I liked most was that there was a silence that is necessary to rest. If I had to find a fault it would be that there is no TV in the rooms, and the bathroom is shared but it was very clean the two days I was there. I have to say that I felt very comfortable and that I will come back!!!:)
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Guest User
Comfort Double Room With Shared Bathroom
Stayed in Apr 2025
Traveling with friends
54 review
10/10
Outstanding
Posted on May 28, 2025
Convenient travel, good environment, cheap and good quality!
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Guest User
Comfort Room, Shared Bathroom
Stayed in Feb 2025
Other
16 review
10/10
Outstanding
Posted on Jun 14, 2025
Very nice property. I was very pleased with my stay and it was comfortable.
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Guest User
Comfort Double Room With Shared Bathroom
Stayed in Nov 2024
Solo traveler
1 review
2.0/10
Posted on Dec 26, 2024
It's very bad that such a big hotel doesn't even have a single staff member. I couldn't check in outside the hotel in the middle of the night. I couldn't get in touch with the hotel staff, and they wouldn't give me a refund. Please be careful when you see this.
Atendimento impessoal e muito ruim. Quando consegui falar com uma pessoa, as repostas demoravam até 1 hora. Depois, nāo resolveu a situaçāo e nāo me atendeu mais.