Macau Cotai Hotels

This hotel offers great value for money. It's very close to Galaxy Macau, just across the road. The view from the window is also lovely. Getting a taxi right outside the hotel is super quick, and the metro is also nearby. For food, there's a good restaurant called Macao Restaurant just a few hundred meters away; their pork chop bun is especially delicious and it's very affordable. From the restaurant, Taipa Village (Rua do Cunha) is also very close, perfect for a stroll.

Excellent service provided by the hotel, we were assigned by the hotel on the 27/F, looking at the view of Parisians directly. The view is amazing. Besides, the hotel has cross-over with Disney with many nice decorations of Disney characters. We have also booked the studio city water park, the facility is all new and the staff are so helpful. Overall speaking, we enjoyed the trip and the experience in the hotel so much.

Knowing this hotel was a bit far from the main attractions, we planned to spend most of our time relaxing at the hotel. We initially wanted to go for a swim right after checking in, but at 3 PM check-in, we were informed that it would take another two hours to clean the room. The front desk gave us our room cards and an extended 1-hour late check-out. During this time, we explored the hotel's mall; there's a Yata supermarket on the second floor that helped us pass the time. The pool area includes an indoor pool, an outdoor pool, and a jacuzzi, which I thought was great. We had dinner at one of the hotel's restaurants. The food quality was decent, but the service was poor. Dishes were served very slowly; one guest waited an hour for their food, and the staff didn't apologize or actively follow up. The room was spacious and, apart from some stains in the shower area, was very clean overall. Our room offered a garden view. The mini-bar drinks in the room were complimentary. Breakfast at 'The Buffet' offered a wide variety of choices, and the food quality was above average. Overall, I was very satisfied.

This was my first stay at The Parisian Macao. I'd previously stayed at The Venetian and found it huge, but The Parisian is just as big, if not bigger! The hotel offers a shuttle service to the central district of Macau, which makes getting around incredibly convenient. Rua da Cunha is also nearby, offering plenty of dining options. The room was clean and tidy, and it offers great value for money. My only minor critique is that the perfume scent throughout the hotel is quite strong; I personally think it could be a bit lighter.

The room was incredibly spacious and offered great value for money. There's a free shuttle to Grand Lisboa Palace nearby, which is a nice bonus. The soundproofing in the room was excellent. The bathroom was very comfortable, with enough space for two people to get ready simultaneously. It's a really large room type.

Fantastic experience! The L'Occitane toiletries were a lovely touch and great value for money. The room service staff were also very friendly, and the front desk actively helped with luggage. The only minor downside was that the hotel facilities were a bit old, especially the hairdryer which was very, very dirty and looked like it hadn't been cleaned in a long time. There was also a lot of limescale in the corners around the bathroom.

Arrived at the hotel in the morning. The front desk staff was very polite and quickly arranged our reserved room for us, so we didn't have to wait until late afternoon for check-in. They informed us in advance that the hotel was undergoing renovations, so there might be some noise during the day, which we understood. Later, we found that the noise didn't bother us much as our floor was quite far from the renovation work. The customer service was also excellent. We've stayed here multiple times and always have a good experience.

This is a very new hotel, exceptionally clean and odor-free. They provide two complimentary bottles of water in the room, and the Cony rabbit decorations are super cute! As soon as I arrived, a staff member warmly guided me through the check-in process and even helped with my luggage, which was a great start. Throughout the hallways, you'll find many Cony rabbit and Brown bear mirrors, and the area near the elevators always smells fresh. The terrace is also perfect for photos, though at night, you might encounter some small insects due to their attraction to light, but that's a natural phenomenon, so it's understandable. Getting around is convenient too; to visit attractions, I'd just walk to Grand Lisboa Palace and take their shuttle bus, or hop on a public bus, as the stops aren't as far as I expected. The 50 MOP dining voucher I received at the shuttle bus stop was a great deal, and the noodles I had for breakfast at Sang Gor Cafe were delicious. I'm also very grateful to the hotel for preparing a birthday cake after receiving my email – it was really tasty! The only minor drawback was on the last day when I checked out and stored my luggage to visit a themed restaurant. I only stored it for less than an hour, but it took about twenty minutes to retrieve it. I understand it was a busy time for luggage storage, but the three people behind me got theirs before me, and I only had one suitcase, yet it took so long. When I asked about it, the staff member was quite impatient. Despite this small issue, the overall experience was very satisfying.

I was surprised to find that the toiletries provided were from Beyond, manufactured in Shantou. The quality was noticeably subpar; the scent was a far cry from the authentic product. A hotel in Shantou used to use this line but eventually removed them all. I can't believe Conrad Macao is also using these substandard toiletries. It completely shocked me. I'm not sure if housekeeping swapped them out or if the entire hotel uses them. On top of that, the Eiffel Tower admission tickets promised by Trip.com were not given. Over at Galaxy, they use L'Occitane products, all original bottles. Conrad, I'm truly disappointed this time. Furthermore, the hairdryer in the bathroom was unusable because the socket wasn't universal – it was infuriating! I booked an Eiffel Tower view room, but I could only see a corner of it. The view directly in front was actually office buildings. So, so disappointing.

⭐⭐⭐⭐⭐ An Exceptional Stay at Londoner Grand Macau Our stay at Londoner Grand exceeded our expectations from the moment we arrived until the day we checked out. The hotel feels elegant, modern, and luxurious, yet still warm and welcoming. Our room was beautifully designed, exceptionally clean, and very comfortable. Every detail seemed carefully considered, from the quality bedding and spacious bathroom to the premium amenities and thoughtful touches throughout the room. We especially appreciated the complimentary coffee machine, TWG tea selection, luxury toiletries, and the stunning views overlooking Cotai. The location is excellent, making it easy to explore the surrounding resorts, attractions, shopping, and dining options. The hotel itself is connected to a vibrant complex, so there is always something to see and enjoy without needing to travel far. What impressed us most was the level of service. The staff were professional, attentive, and genuinely welcoming. Check-in and check-out were smooth, and throughout our stay we felt valued as guests. The facilities were equally impressive. Everything was maintained to a very high standard, and the overall atmosphere felt refined, comfortable, and relaxing. It is clear that Londoner Grand aims to provide a premium guest experience, and in our case, it absolutely succeeded. One tip for future guests: if possible, I highly recommend paying the full reservation amount in advance. We prepaid our stay through Trip.com, and when we arrived for check-in, we were pleasantly surprised to find that we were exempt from paying a security deposit, which made the arrival process even faster and more convenient. Overall, this was one of the most enjoyable hotel stays we have had in Macau. We would gladly return and would not hesitate to recommend Londoner Grand to anyone looking for a luxurious, comfortable, and memorable experience.