THE KARL LAGERFELD

THE KARL LAGERFELD Reviews

THE KARL LAGERFELD

Rua do Tiro, Cotai, Macau, ChinaView Hotel Details
THE KARL LAGERFELD
THE KARL LAGERFELDTHE KARL LAGERFELDTHE KARL LAGERFELD
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THE KARL LAGERFELD Guest Reviews

4.7/5
Amazing
976 review
Verified reviews
Location4.6
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(976)
Positive reviews(949)
Reviews with photos/video(453)
Well decorated(109)
Large rooms(105)
Luxurious(73)
Tasty food(44)
Garden view(42)
Great swimming pool(39)
Limited dining options(14)
Children's amenities available(5)
Negative reviews(27)
Guest User
Klassik King Room
Stayed in Feb 2025
Couples
5 review
4.2/5
Very Good
Posted on Mar 5, 2025
Receptionist needs training & knowledge why is hotel name K.L.
Response from Property: Dear Guest, We are thrilled to learn that you enjoyed your experience and we will gratefully share your review with our team.Our priority is to consistently deliver great guest experiences. Your review reaffirms the effort and dedication we apply to creating positive lasting memories.Thank you for your kind message. We look forward to welcoming you back in the not too distant future.Your Sincerely, Hotel Operations Department
Jennifer234
Klassik King Room
Stayed in Jun 2024
Family
13 review
5.0/5
Outstanding
Posted on Aug 23, 2024
Very good experience Ocean bed Room is upgraded to a suite With two tvs Very big room Comfortable bed Large shopping mall with little people But the food is great
Response from Property: Dear Guest, We are thrilled to learn that you enjoyed your experience and we will gratefully share your review with our team.Our priority is to consistently deliver great guest experiences. Your review reaffirms the effort and dedication we apply to creating positive lasting memories.Thank you for your kind message. We look forward to welcoming you back in the not too distant future.Your Sincerely, Hotel Operations Department
Matthew
Klassik King Room
Stayed in Dec 2024
Couples
40 review
5.0/5
Outstanding
Posted on Feb 1, 2025
The fashion icon himself has left his trademark on this hotel. This is pure class.
Response from Property: Dear Guest, We are thrilled to learn that you enjoyed your experience and we will gratefully share your review with our team.Our priority is to consistently deliver great guest experiences. Your review reaffirms the effort and dedication we apply to creating positive lasting memories.Thank you for your kind message. We look forward to welcoming you back in the not too distant future.Your Sincerely, Hotel Operations Department
Lambert Ma
Klassik King Room
Stayed in Nov 2024
Family
2 review
4.0/5
Very Good
Posted on Jan 16, 2025
Hotel is clean and amenities good. Overall experience is decent but unremarkable
Response from Property: Dear Guest, We are thrilled to learn that you enjoyed your experience and we will gratefully share your review with our team.Our priority is to consistently deliver great guest experiences. Your review reaffirms the effort and dedication we apply to creating positive lasting memories.Thank you for your kind message. We look forward to welcoming you back in the not too distant future.Your Sincerely, Hotel Operations Department
kam chee
Klassik King Room
Stayed in Dec 2024
Couples
2 review
4.7/5
Amazing
Posted on Feb 9, 2025
The staff are very friendly and helpful. The view of the room is good.
Response from Property: Dear Guest, We are thrilled to learn that you enjoyed your experience and we will gratefully share your review with our team.Our priority is to consistently deliver great guest experiences. Your review reaffirms the effort and dedication we apply to creating positive lasting memories.Thank you for your kind message. We look forward to welcoming you back in the not too distant future.Your Sincerely, Hotel Operations Department
Guest User
Klassik King Room
Stayed in Jul 2024
Travel with friends
16 review
5.0/5
Outstanding
Posted on Aug 11, 2024
Exceptional customer service
Response from Property: Dear Guest, We are thrilled to learn that you enjoyed your experience and we will gratefully share your review with our team.Our priority is to consistently deliver great guest experiences. Your review reaffirms the effort and dedication we apply to creating positive lasting memories.Thank you for your kind message. We look forward to welcoming you back in the not too distant future.Your Sincerely, Hotel Operations Department
Anonymous User
Klassik King Room
Stayed in Mar 2024
Couples
4 review
5.0/5
Outstanding
Posted on May 1, 2024
Excellent service. Fantastic room with great amenities. The garden room view was breathtaking. Kudos to the turn down service. Prepared water on the bedside table, bedroom slippers on the side of the bed, and pillow midst. The indoor pool is amazing. First time staying at this hotel and will definitely come back to pampered. Thank you for the great service!
6/9
Response from Property: Dear Guest, We are thrilled to learn that you enjoyed your experience and we will gratefully share your review with our team.Our priority is to consistently deliver great guest experiences. Your review reaffirms the effort and dedication we apply to creating positive lasting memories.Thank you for your kind message. We look forward to welcoming you back in the not too distant future.Your Sincerely, Hotel Operations Department
Guest User
Grand Klassik King Room
Stayed in Feb 2024
Couples
3 review
5.0/5
Outstanding
Posted on Apr 1, 2024
Interior design is so classy and elegant. Service personnel, from front desk to housekeeping staff are very helpful and polite. Restaurants gorgeous and delicious.
Response from Property: Dear Guest, We are thrilled to learn that you enjoyed your experience and we will gratefully share your review with our team.Our priority is to consistently deliver great guest experiences. Your review reaffirms the effort and dedication we apply to creating positive lasting memories.Thank you for your kind message. We look forward to welcoming you back in the not too distant future.Your Sincerely, Hotel Operations Department
Murray
Klassik King Room
Stayed in Aug 2024
Couples
4 review
4.2/5
Very Good
Posted on Sep 3, 2024
Thanks so much for Henry,Connie and Marlone for their sincere service. Especially for Connie for the room tour. Her smile and attitude already put us in the holiday relaxing mood. Very happy to choose Karl as our anniversary stay in Macau. Will come back in the future. See you friends next time.
Response from Property: Dear Guest, We are thrilled to learn that you enjoyed your experience and we will gratefully share your review with our team.Our priority is to consistently deliver great guest experiences. Your review reaffirms the effort and dedication we apply to creating positive lasting memories.Thank you for your kind message. We look forward to welcoming you back in the not too distant future.Your Sincerely, Hotel Operations Department
Guest User
Klassik King Room
Stayed in Jan 2025
Couples
9 review
4.7/5
Amazing
Posted on Mar 10, 2025
great experience with our holiday, I really appricete
Response from Property: Dear Guest, We are thrilled to learn that you enjoyed your experience and we will gratefully share your review with our team.Our priority is to consistently deliver great guest experiences. Your review reaffirms the effort and dedication we apply to creating positive lasting memories.Thank you for your kind message. We look forward to welcoming you back in the not too distant future.Your Sincerely, Hotel Operations Department
Guest User
Klassik King Room
Stayed in Jul 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 13, 2024
Nice design , iconic style everywhere and great vibe as a decent designer hip hotel carries glamourous！ Magnificent garden view and great interior design in same modern classic tone. One minor thing a bit shame re the blue tooth music amplifier in room can be improved , for instance, a small Marshall makes a big difference 😄 One other final comment is the coffee in cafe hv room to improve ,taste really so so 😅 All staff are very friendly and helpful, especially concierge teammates and the guest service officer A great stay and highly recommend for a couple days to relax and enjoy 👍
Response from Property: Dear Guest, We are thrilled to learn that you enjoyed your experience and we will gratefully share your review with our team.Our priority is to consistently deliver great guest experiences. Your review reaffirms the effort and dedication we apply to creating positive lasting memories.Thank you for your kind message. We look forward to welcoming you back in the not too distant future.Your Sincerely, Hotel Operations Department
punk44
Klassik King Room
Stayed in Jan 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Mar 6, 2024
Incredible amazing hotel , damn cool design, environment quiet hotel, I personally highly recommend
6/9
Response from Property: Dear Guest, We are thrilled to learn that you enjoyed your experience and we will gratefully share your review with our team.Our priority is to consistently deliver great guest experiences. Your review reaffirms the effort and dedication we apply to creating positive lasting memories.Thank you for your kind message. We look forward to welcoming you back in the not too distant future.Your Sincerely, Hotel Operations Department
Anonymous User
Grand Klassik Twin Room
Stayed in Jan 2024
Family
23 review
3.2/5
Posted on Feb 13, 2024
Close to airport and a bit far from downtown. The biggest bug is one side of the hotel facing a huge garbage dump while the other side having a million dollar garden view. Definitely need to keep hotel guests well informed before checking into the room instead of finding it by surprise!! Nevertheless, nice room service and good luggage boy Kai.
Valarie
Klassik King Room
Stayed in Dec 2023
Couples
2 review
4.5/5
Great
Posted on Feb 17, 2024
Beautifully decorated hotel, and very clean. It’s a pity the hotel is a bit out of the way, hence transport is not as convenient
Sudhakar Narayana
Grand Klassik Twin Room
Stayed in Nov 2023
Family
4 review
3.7/5
Posted on Dec 27, 2023
The property is very nice, elegant and beautiful, however the choice of food is very limited and very oriental including the breakfast options
Response from Property: Dear Guest, We are thrilled to learn that you enjoyed your experience and we will gratefully share your review with our team.Our priority is to consistently deliver great guest experiences. Your review reaffirms the effort and dedication we apply to creating positive lasting memories.Thank you for your kind message. We look forward to welcoming you back in the not too distant future.Your Sincerely, Hotel Operations Department