CITY INN

CITY INN Reviews

CITY INN

Rua de Cinco de Outubro NºS 126-130, Macau Peninsula, Macau, ChinaSee Hotel Details
CITY INN
CITY INNCITY INNCITY INN
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1 night

Guest Reviews

9.2/10
Great
1837 review
Verified reviews
Location9.2
Amenities9.0
Service9.1
Cleanliness9.4
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All reviews(1837)
Positive reviews(1778)
Reviews with photos/video(503)
Great value for money(187)
Average sound insulation(86)
Friendly front desk staff(65)
Convenient for shopping(61)
Close to scenic area(58)
Convenient public transportation(13)
Luggage delivery service(11)
Negative reviews(59)
Lonely Backpacker
Deluxe Double Room
Stayed in Jun 2025
Solo traveler
34 review
8.0/10
Very Good
Posted on Jul 14, 2025
Small hotel, perfect location, smart staff, good cleanliness+hygiene+linen+bed+pillows, marvellous shower room, really a good place for a short trip by staying 2~3 days at Macau. GOOD.
Response from Property: 尊敬的客人您好，非常感謝您的評價和對我們酒店的支持！我們很高興知道您的整體住宿體驗是積極的。於此同時，我們也會持續努力，改進我們的服務（您提出的問題，我們已經和該員工溝通並要求予以改善），確保能提供更加完善的客户體驗。我們竭誠歡迎您再次光臨，期待再次為您提供服務！
Guest User
Deluxe Double Room
Stayed in Apr 2025
Traveling with friends
8 review
10/10
Outstanding
Posted on Jun 1, 2025
Clean rooms, helpful staff, great location near the ruins, rich selection of restaurants and cafes near the neighborhood.
Response from Property: 尊敬的客人您好！非常感謝您的五星好評！城市客棧地處老城區核心商圈內，這樣的位置確實為客人吃、住、遊、娛、購提供了極大的便利。我們的員工始終致力於為客人提供最佳的服務體驗，感謝您的認可。期待您的下次光臨，我們將繼續為您提供優質的服務！
Lonely Journalist
Superior Single Room
Stayed in May 2025
Solo traveler
46 review
8.0/10
Very Good
Posted on Jun 13, 2025
A small hotel, 👍 location, 👍 cleanliness+hygiene+linen+WiFi network, reasonable price. Nice.
Response from Property: 尊敬的客人您好，非常感謝您的評價和對我們酒店的支持！我們很高興知道您的整體住宿體驗是積極的。於此同時，我們也會持續努力，改進我們的服務（您提出的問題，我們已經和該員工溝通並要求予以改善），確保能提供更加完善的客户體驗。我們竭誠歡迎您再次光臨，期待再次為您提供服務！
Anonymous User
Superior Single Room
Stayed in Jun 2025
Solo traveler
5 review
9.0/10
Great
Posted on Jul 20, 2025
Nice location affordable price
Response from Property: 尊敬的客人您好！非常感謝您的好評！城市客棧地處老城區核心商圈內，這樣的位置確實為客人吃、住、遊、娛、購提供了極大的便利。我們的員工始終致力於為客人提供最佳的服務體驗，感謝您的認可。期待您的下次光臨，我們將繼續為您提供優質的服務！
Guest User
Deluxe Double Room
Stayed in Apr 2025
Couple
8 review
9.5/10
Amazing
Posted on May 13, 2025
Incredible for this price! Exceeded our expectations by far.
Response from Property: Dear guest, hello! Thank you very much for your good comments! City Inn is located in the core business district of the old city. This location does provide great convenience for guests to eat, stay, travel, entertain and shop. Our staff is always committed to providing guests with the best service experience. Thank you for your recognition. Looking forward to your next visit, we will continue to provide you with quality service!
Anonymous User
Deluxe Family Suite
Stayed in Jan 2025
Family
5 review
10/10
Outstanding
Posted on Apr 28, 2025
I really enjoyed my stay at this hotel. The design is modern and stylish, creating a welcoming atmosphere. The bed was extremely comfortable — one of the best I’ve experienced during my travels. Another highlight is the location, with plenty of restaurants nearby offering a great variety of choices. Overall, a very comfortable and convenient place to stay. Highly recommended!
Response from Property: 尊敬的客人您好！非常感謝您的五星好評！城市客棧地處老城區核心商圈內，這樣的位置確實為客人吃、住、遊、娛、購提供了極大的便利。我們的員工始終致力於為客人提供最佳的服務體驗，感謝您的認可。期待您的下次光臨，我們將繼續為您提供優質的服務！
PaoTzn
Superior Single Room
Stayed in Jan 2025
Solo traveler
5 review
9.5/10
Amazing
Posted on Feb 21, 2025
This was an unexpected great deal for my stay in Macau, as it was the cheapest price even if the check-in date is on the next day. Locationwise it is about 5-10 minutes walk to Senado Square and further 5 minutes to St. Paul’s Ruins which is tolerable. The room provided for a single person is already huge and smart that it automatically switches on the lights and aircon upon entry. Basic necessities are provided and are of high class for its size. Free sample cookies too is also given which makes me feel welcome in Macau. Bed is very soft compared to nearby hotels which helped me sleep well. I enjoyed my short stay here overall and will consider this again on my next visit.
6/9
Response from Property: Dear guest, hello! Thank you very much for your five-star praise! City Inn is located in the core business district of the old city. This location does provide great convenience for guests to eat, stay, travel, entertain and shop. Our staff is always committed to providing guests with the best service experience. Thank you for your recognition. Looking forward to your next visit, we will continue to provide you with quality service!
Genelyn badbad Zeng
Superior Single Room
Stayed in Nov 2024
Solo traveler
5 review
9.5/10
Amazing
Posted on Dec 29, 2024
Pretty good for the price very accessible to all of your needs
Response from Property: Dear guest, thank you very much for your evaluation and support for our hotel! We are glad to know that your overall accommodation experience is positive. At the same time, we will continue to work hard to improve our services to ensure a more complete customer experience. We sincerely welcome you to visit again and look forward to serving you again!
Guest User
Deluxe Family Suite
Stayed in Sep 2024
Business traveler
3 review
10/10
Outstanding
Posted on Dec 2, 2024
The hotel is a high end class, it so very clean theri and their staff is approachable
Response from Property: Dear guest, good evening! Thank you so much for your five-star review! City inn is located in the core business circle of the old city, such a location does provide great convenience for guests to eat, live, travel, entertainment and purchase. Our staff is always committed to providing the best service experience for our guests and thank you for your recognition. Look forward to your next visit, we will continue to provide you with quality service!
Explorer Thean
Deluxe Double Room
Stayed in Feb 2025
Couple
8 review
9.5/10
Amazing
Posted on Mar 15, 2025
The hotel is clean, and the hotel staff is friendly. It's convenient to board the bus to Taipa, walking distance to scenic places. However, the only shortfall was the soundproofing of the hotel, light-sleeper might be affected.
Response from Property: 尊敬的客人您好，非常感謝您的評價和對我們酒店的支持！我們很高興知道您的整體住宿體驗是積極的。於此同時，我們也會持續努力，改進我們的服務（對於您提出的問題，我們也準備了免費的耳塞，贈送給客人使用），確保能提供更加完善的客户體驗。我們竭誠歡迎您再次光臨，期待再次為您提供服務！
Anonymous User
Deluxe Double Room
Stayed in Aug 2024
Business traveler
119 review
10/10
Outstanding
Posted on Dec 7, 2024
Good hotel and a nice hotel in the city is a good place to staya
Response from Property: 尊敬的客人您好！非常感謝您的五星好評！城市客棧地處老城區核心商圈內，這樣的位置確實為客人吃、住、遊、娛、購提供了極大的便利。我們的員工始終致力於為客人提供最佳的服務體驗，感謝您的認可。期待您的下次光臨，我們將繼續為您提供優質的服務！
Haoyang
Superior Single Room
Stayed in Jul 2024
Solo traveler
6 review
10/10
Outstanding
Posted on Aug 21, 2024
Very new decoration. Located in an inconspicuous alley. takes about 8 minutes to walk to the bus station. It is comfortable although not big, very safe and has good service. the best three-star hotel in Macau, both in terms of price and decoration.
Response from Property: 尊敬的客人您好！非常感謝您的五星好評！城市客棧地處老城區核心商圈內，這樣的位置確實為客人吃、住、遊、娛、購提供了極大的便利。我們的員工始終致力於為客人提供最佳的服務體驗，感謝您的認可。期待您的下次光臨，我們將繼續為您提供優質的服務！
Nancy
Deluxe Twin Room
Stayed in Oct 2024
Couple
5 review
9.0/10
Great
Posted on Jan 2, 2025
Clean, and good location
Response from Property: 尊敬的客人您好，非常感謝您的評價和對我們酒店的支持！我們很高興知道您的整體住宿體驗是積極的。於此同時，我們也會持續努力，改進我們的服務，確保能提供更加完善的客户體驗。我們竭誠歡迎您再次光臨，期待再次為您提供服務！
IGMIDIO JR TUMIBAY
Deluxe Twin Room
Stayed in Jul 2024
Traveling with friends
33 review
10/10
Outstanding
Posted on Aug 18, 2024
Good place with a night market in front of hotel, in the heart of Macau
6/7
Response from Property: Dear guest, hello! Thank you very much for your five-star praise! City Inn is located in the core business district of the old city. This location does provide great convenience for guests to eat, stay, travel, entertain and shop. Our staff is always committed to providing guests with the best service experience. Thank you for your recognition. Looking forward to your next visit, we will continue to provide you with quality service!
Jfush
Deluxe Double Room
Stayed in Nov 2024
Solo traveler
9 review
8.5/10
Very Good
Posted on Jan 4, 2025
Hotel stay was comfortable, just that I overlooked the fact that it was a smoking hotel. As all rooms are on the same level, you could smell smoke coming from the corridor and neighbouring rooms. Im really uncomfortable staying in a smoking hotel. Though the room was quite pretty and comfortable, I'm really uncomfortable staying at a smoke filled place.
Response from Property: Dear guest: We are very sorry for the unpleasant stay experience you have had. It is our fault that we failed to allow you to enjoy our room in a smoke-free environment. Here, we solemnly inform you that our hotel is a non-smoking hotel! The hotel staff will also strictly enforce the no-smoking policy. There are eye-catching no-smoking signs in every guest room and public areas such as the lobby. For guests who violate the regulations and smoke in the room, we will impose a fine according to the regulations once we find them. But we regret that we were unable to detect and stop it in time, resulting in you being troubled by the smoke. We have attached great importance to this situation and will strengthen inspections in the future to prevent such incidents from happening again. Thank you for your recognition of the beauty and comfort of our hotel rooms. We hope you can give us a chance to make it up to us and provide you with a better and purer accommodation environment next time you stay. If you have any needs, please feel free to contact us. We look forward to seeing you again!