Maison Haas Hustinx & Spa

It was charming, with a superb staff. The location is in a great neighborhood of Maastricht. The Spa was a welcome experience after a long day of walking. Given that we weee there for four nights I wish I had gone every day I was there. May ext time!

Lovely stay fantastic location, room 26 overlooking the square was wondrous fantastic view of the square and Christmas markets, a little noisy into the evening but that has to be expected. The Hotel was in a brilliant location for Maastricht, so much so were always out and busy exploring it all on foot Thus we never sampled the Spa as we had intended to. Would definitely return, if it could be booked for Andrew Rieu playing in the square it would fantastic.

We recently stayed at this hotel for two nights in a room on the top floor. While the room itself was nice, the overall experience left much to be desired. The Good: The location is excellent, and the facilities provided by the hotel are top-notch. Additionally, the breakfast was a standout highlight – delicious and well-prepared, easily one of the best parts of the stay. The Not Good: Despite these positive aspects, several issues detracted from our experience. The building's finishing, particularly at the stairs (top floor), is in need of attention; a simple lick of stain would go a long way in improving the overall ambiance. More concerning, however, was the noise issue. For both nights of our stay, we were kept awake by extremely loud music lasting until 4 a.m. – not just ambient noise, but full-blown music (including a DJ performance that was completely singable). This was deeply frustrating and unacceptable, especially for a hotel charging 400 euros per night. We reached out to the hotel via email during the night but received no assistance at the time. It wasn’t until checkout that we were offered compensation – 50 euros to cover parking costs. While this gesture was appreciated, it felt inadequate given the disruption to our stay. The Verdict: This hotel has the potential to deliver a fantastic experience, but it falls short due to poor soundproofing, inadequate customer service, and its inability to handle guest concerns effectively. At this price point, one would expect a much higher standard. For those considering a stay, you might find better value and a more restful experience at a property like Van Der Valk.

Amazing service, perfect location for city break, availability of spa, quality of breakfast