Sofitel Tamuda Bay Beach and Spa Reviews

Very nice hotel at beautiful Tamuda Bay. The room is spacious, equipped with everything you can expect of a hotel of this class. The staff is welcoming. Breakfast is good, many choices of pastry, meat, fruits, juices, local dishes, too. The pool isn't huge and mostly occupied by families with kids, but it has beach chairs and umbrellas, as well as the beach itself. Although it's not 100% private, the hotel has its own slice of shore where the beach chairs are located (free for guests). The beach is neighboring the Royal Palace which is not allowed for visiting — including its stretch of the beach. But this makes the hotel beach the last available and a deadend in a way, this is why it's not crowded at all comparing with the city beach. The beach itself is nice, covered with seashell debris, the sea bottom is sand, and the entrance is easy and sloppy. The city is within 15 minutes walking. All in all, everything is perfect but there is one huge BUT. Every single night there was a party going on in the hotel courtyard. We stayed there for five nights, and every night the party ended between 23:30 and 0:50. We called the reception, but they couldn't do anything. It was unexpected and wasn't mentioned in another reviews. So if you prefer calm places or you're with kids who need to go to bed early, you might consider another options.

Pearl of the North and Majestic place to be and relaxing and calm getting served by everyone and the crew are very friendly and professional.I I’ll definitely come back soon

I like the location and the beach

Outstanding!!

The hotel is very good! Clean, perfect, the sand on the beach is smooth, all the sun loungers have huge soft mattresses, lots of hammocks, all sorts of little sofas to get comfortable. The breakfasts are excellent! There is everything you could want. The food at lunch and dinner is also at a high level, the prices are not cheap, of course, but that is understandable... you are in a hotel. The rooms are spacious, clean, there is a sofa and a swing on the balcony))))) The only downside is that some of the staff (even at the reception) do not understand English, even numbers... it is difficult to find out something if there are any problems.

Excellent stay! No more Turkey for me. Everything was super organized, super breakfast and especially the service.. Really great! Please keep it up Sofitel and don't let it deteriorate. Unfortunately you usually see in Morocco that everything gets worse after the years. But for now really top 10+

The location is very good, the Mediterranean Sea is right outside the window, and the beach is great. Highly recommended.

Excellent hotel. Wonderful beach, very well-kept territory. Good breakfast.

Very satisfied with the room layout

A team that ensures customer satisfaction. Very pleasant setting, excellent catering service, thank you

Exceptional setting, several swimming pools, direct access to the magnificent Tamuda Bay beach. Spacious rooms with a magnificent sea view. Very pleasant and helpful staff.

Very nice hotel

房間很不錯，可惜放在一樓，海景不能完美欣賞。退房時間比一般要早，這點要注意。 早餐非常不錯！ 酒店水療價格還算合理，但是非常熱門，想去一定要馬上預約。餐廳出品穩定，價格小貴，但是配上海景還是值得的。 沙灘很多貝類，要注意保護，海景的確壯麗，值得住兩天～

Have enjoyed staying at Sofitel hotels (Accor Group) worldwide for many years, including in Rabat, Dubai, Los Angeles and Singapore, where the service has always been excellent. Unfortunately, my experience at Sofitel Tamuda Bay has been disappointing year after year due to the behavior of one specific staff member: Fayrouz. This lady, recognizable by her braces, claims not to speak English but does speak Chinese (without clarifying whether it is Mandarin or Cantonese). Since I do not speak Chinese myself and do not look Chinese, I have absolutely no idea what she is trying to achieve with this. Her way of communicating with guests is downright unprofessional and unfriendly. During my stay, I was unjustly asked to prove where I had made card payments, even though I pay all my bills properly – including the swimming pool (€200) and the food (€967) at that day. Nevertheless, I was denied access to the sunbeds, and she kept walking back and forth unnecessarily in the area, creating an unpleasant atmosphere. Fayrouz’s attitude is in stark contrast to the excellent service at other Sofitel locations. As long as she is employed at Sofitel Tamuda Bay, I will not set foot in this hotel again. I have never before visited a Sofitel hotel where the staff were so rude and did not speak English. I asked for the manager several times, but unfortunately, I was unable to speak to anyone and ended up leaving at the end of the day.