Southern Sun Ridgeway Lusaka Reviews

VERY GOOD HOTEL TO STAY WITH AND HAVE A LOVELY BREAKFAST THE FRONT DESK ALWAYS THERE IS A SMILE ON THEIR FACE

The reception was amazing and I loved the food. However I feel the hotel should invest more in their recreational facilities for example the hotel does not have a spa.The room itself was nice and the bathroom clean though not spacious as I expected.The dining area is very clean as well and I loved it.

The wifi keeps dropping out, and since Zambia is currently experiencing power issues, the power comes on and off repeatedly. The air conditioner remote control has no batteries, and they have been very slow to respond to that.

It's a good hotel in the local area

If I complain I will be petty! The hotel delivers what it promise. Rooms are comfortable and spacious. I had the buffet and the selection is good. The staff is very friendly and helpful. I want to mention Musa at reception - really good service, friendly and always helpful. Southern Sun Ridgeway will be my accomodation in Lusaka.

Stayed at Ridgeway for a weekend, Friday meat roast was flavoursome and plentiful. The breakfast was also tasty and with variety. The room is nice and airy! The hotel is well appointed, close to main shopping malls, Govt buildings and CBD. Some niggles: 1) the bathroom doesn’t have shaving socket 2) the bathroom didn’t have a dental, however, housekeeping was very quick in sorting out this issue. 3) The TV appears to be of poor quality: the channels are non-HD, listing of usual BBC News, Al Jazeera etc but no smart features or streaming.

Very nice breakfast. Chef Moses makes the best omelette. There is a wide variety of food. It was a nice breakfast experience.

I stayed at the Southern Sun Ridgeway in October. Despite the energy challenges in Zambia, I had a fantastic stay with excellent service from the staff, including Dyness, Gladys and the staff. The rooms were clean and very well maintained. The staff was friendly and courteous and amenities are very good. The hotel is situated in a nice part of soccer and there is parking available as well as free Wi-Fi. Breakfast are very well appointed with options for most tastes. Even though Zambia is currently suffering with energy crisis, the disruption at the hotel was minimal and the Wi-Fi was always live. I have stayed here on numerous occasions and have always received exemplary service. I can recommend this hotel whether it is a business or personal trip and I will definitely be returning here!

It is a great in terms of the services, prime location and above all the hospitality of the staff. The environment are cool gives a maximum relaxation of the mind. The experienced chef deserves a mention as every day you meet a differemt balanced menu.

One of the greatest places to stay , I don't want to categorize it as a hotel, because once you are here every single member of Mr. Ross Mackay's team will make you feel exactly how you feel at home, your second home. The attention, hospitality, kindness, affection and a lot more etceteras. I am absolutely delighted.

A highly disappointing experience at Southern Sun Ridge Hotel. What started as a perfect Sunday morning with the expectation of a quality breakfast quickly turned into a shock. Despite the inviting display of fresh pastries, the experience was ruined by scratched cutlery that had clearly seen better days. But the real disappointment? Ordering a coffee latte at a 4-star hotel restaurant—only to have it served in a paper cup! Absolutely unacceptable. When questioned, the staff casually explained they had run out of proper cups. A paper cup at a premium hotel? It felt more like a drive-through than a luxury experience. My partner walked out in disbelief, and my excitement for the morning was completely ruined. Would I recommend this place? Absolutely not.

We stayed for 2 weeks. The hotel staff were very accommodating and friendly. There were lovely sitting areas around a decorative pond and a good pool in nice gardens. The breakfast was great and we enjoyed all the food we ate. Very nice snacks and drinks.

He was happy, cheerful and attentive. The food delicious especially the chicken Alfredo. They surprised our friend with the celebratory birthday serenade and scrumptious cake. The drinks were chilled to perfection. We’ll definitely come back and recommend the drinks on the patio.

This hotel is super comfortable, has a professional staff and delicious full breakfast! It was my 3rd stay at Southern Sun Ridgeway and won't be the last! Large rooms with spacious bathroom, great services (i.e. laundry) and no issue check-in / check out.