International  Hotel.LuoYang

International Hotel.LuoYang Reviews

International Hotel.LuoYang

No.239 Kaiyuan Avenue, Luolong District, Luoyang, Henan, 471000, ChinaSee Hotel Details
International  Hotel.LuoYang
International  Hotel.LuoYangInternational  Hotel.LuoYangInternational  Hotel.LuoYang
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Guest Reviews

9.6/10
Excellent
2080 review
Verified reviews
Location9.6
Amenities9.6
Service9.6
Cleanliness9.7
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All reviews(2080)
Positive reviews(2050)
Reviews with photos/video(780)
Delicious breakfast(293)
Close to metro(135)
Offers pick-up/drop-offs(130)
Friendly front desk staff(89)
Great swimming pool(44)
Has an infinity pool(15)
Negative reviews(30)
howehoo
Business Queen Room
Stayed in Jun 2025
Solo traveler
27 review
10/10
Outstanding
Posted on Jul 11, 2025
Very comfort hotel with best location as metro station just beside hotel
Response from Property: ‌Dear Valued Guest,‌Thank you so much for your wonderful review! We’re thrilled to hear that you found our hotel very comfortable and enjoyed our prime location next to the metro station. Making your stay both convenient and relaxing is always our top priority!We truly appreciate you choosing us and look forward to welcoming you back soon for another exceptional experience. Safe travels and warm wishes!
Guest User
Business 2-bed Room
Stayed in Apr 2025
Couple
9 review
9.5/10
Amazing
Posted on Jul 27, 2025
The room is fantastic, new, clean and big. It’s not near the major attractions but has amenities nearby.
Response from Property: Dear Guest: Hello! Thanks for your review and 5 - star ratings for facilities, hygiene, and service. We'll work on the environment feedback. Glad you love the “fantastic, new, clean, and spacious” room—this affirms our team's efforts! While not near major attractions, we're happy the nearby amenities eased your stay. Your words drive us to keep improving facilities, service, hygiene, and environment details. Looking forward to your next visit, we'll create another comfortable and memorable experience with more thoughtful service. Wish you all the best!
Bee Ser Chan
Elegant Twin Room (Smart Guest Control & Wireless Charging)
Stayed in Mar 2025
Family
1 review
10/10
Outstanding
Posted on May 6, 2025
The stay is so wonderful. My daughter booked this hotel to celebrate my milestone birthday and the hotel went all out to make the stay so memorable! Many thanks to the staff- Jane. She even personally wrote a birthday card for me together with a birthday cake and upgrade our room. The breakfast at this hotel has so much to offer- both chinese dishes and western dishes! Look no further if you are heading to Luoyang, this hotel beats any international brand hotels hands down!
Response from Property: Dear guest, hello! Thank you for your thoughtful review! It is our great honor to create an unforgettable experience for your birthday. Jane and the entire team always uphold the concept of "customer-oriented", and your satisfaction is our greatest motivation. The hotel has always been committed to providing personalized services to each guest, and this birthday surprise is the embodiment of our sincerity. We look forward to your visit again, and let us bring you more warm experiences!
Bánh Đa Cua
Business Queen Room
Stayed in Sep 2024
Family
3 review
9.5/10
Amazing
Posted on Nov 15, 2024
The staff are lovely and very attentive. My family had a wonderful stay here. The food is plentiful and varied, and the surrounding scenery is also very beautiful. The hotel's Chinese restaurant has many delicious dishes and is suitable for international guests. I will choose the hotel next time in Luoyang
Response from Property: Thank you so much for choosing to stay in our hotel and giving us such high evaluation. Your satisfaction is our greatest achievement and the source of our continuous efforts. We are committed to creating a comfortable and welcoming living environment for every guest. From well-appointed rooms to delicious meals, from warm and attentive service to excellent facilities, we strive for perfection. I am glad to see that our efforts have been recognized by you, and the service details you mentioned, we will continue to maintain and improve. Our staff always uphold the "guest first" service concept, pay attention to the needs of each guest, and strive to bring you the most intimate service experience. Thank you again for your support and trust. We look forward to your visit again and give us the opportunity to provide you with better service. I wish you a happy life, everything is successful!
Anonymous User
Business Queen Room
Stayed in Mar 2025
Traveling with friends
7 review
10/10
Outstanding
Posted on Jun 3, 2025
Couldn't have stayed at a better hotel. It was truly a magical experience. I loved the infinity pool, and the service from staff was outstanding.
Response from Property: 尊敬的客人,您的評價讓我們心裏暖暖的!超開心無邊泳池給您留下奇妙印象,這可是我們精心打造的“打卡點”呢~員工們得知被誇“出色”,也都幹勁滿滿!能成為您心中“最好的酒店”,是我們的榮幸,這激勵着我們繼續打磨細節,不管是泳池維護,還是服務温度,都要保持超水準。期待下次相遇,讓您再收穫奇妙體驗,隨時歡迎回來享受美好呀~
RENATO
Business Queen Room
Stayed in Dec 2024
Business traveler
9 review
10/10
Outstanding
Posted on Jan 13, 2025
very friendly and professional staff very good and rich breakfast very clean
Response from Property: Dear guests, thank you very much for your high evaluation of our hotel! We are honored to see that you rated our environment, facilities, hygiene and service out of 5, and praised our staff for being friendly and professional, the breakfast was good and the hotel was very clean. Your recognition is our driving force forward, we will continue to work hard to maintain and improve the quality of all aspects, looking forward to your visit again, for you to bring more quality stay experience!
Alex125
Business Queen Room
Stayed in Jun 2025
Business traveler
26 review
10/10
Outstanding
Posted on Jul 9, 2025
very nice
Response from Property: 尊敬的賓客:您好!非常感謝您給予酒店的五星好評及對設施、衞生、環境、服務的認可!您的肯定是我們前行的動力,各崗位服務人員的優質服務,源於酒店對“以客為尊”理念的堅守,我們會持續加強培訓與管理,讓這份專業與熱情延續。酒店始終致力於為您營造舒適、貼心的入住環境,從設施維護到衞生清潔,從環境營造到服務細節,都希望給您帶來賓至如歸的體驗。您的評價讓我們深知努力被看見,未來我們會不斷精進,期待您再次光臨,繼續為您呈現超棒的服務,讓每一次停留都成為美好回憶,祝您生活愉快,萬事順遂!
Kevin Li
Business 2-bed Room
Stayed in Nov 2024
Business traveler
9 review
10/10
Outstanding
Posted on Dec 23, 2024
Good 👍👍
Response from Property: Dear guests, thank you very much for staying at Luoyang International Hotel. It is a great pleasure for us to let you spend a pleasant time here. From your evaluation, we can truly feel your recognition of the hotel, and we feel very honored for this. Our goal is to fulfill our duties as hosts and create tailor-made experiences for our guests. We will continue to maintain and strictly demand ourselves with higher standards. Luoyang International Hotel looks forward to welcoming you again.
ZT&ZL
Grand Double Bed Room (Smart Guest Control + Tub + Capsule Coffee Machine + Air Purifier)
Stayed in May 2025
Family
3 review
10/10
Outstanding
Posted on Jun 29, 2025
If you come to this city for tourism or business trip, you must try this treasure hotel! The hotel is in an excellent location. There is a subway station right outside the door. It is very convenient to take the subway to various attractions and stations, without worrying about transfers and traffic jams. There are also lively business districts around, shopping, eating, visiting night markets at night, and buying specialties. Walking into the hotel, the lobby is spacious and bright, the decoration is grand and warm, and there is a sense of luxury everywhere. The guest rooms are even more eye-catching. The rooms are clean and tidy, the beds are soft and comfortable, and the air conditioning, TV, bathroom and other facilities are all available. It is particularly comfortable to live. During my stay, Xiao Huang from the Guest Relations Department left a deep impression on me. From checking in at the front desk, to consulting the surrounding travel guide, to helping solve small problems, Xiao Huang is always enthusiastic and patient, with a kind smile on his face, and thoughtful and meticulous service, just like a close friend around him. Whether it is a tourist relaxation or a business trip, this hotel can make you live in peace and satisfaction. I sincerely recommend it!
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Response from Property: Dear guest, hello! Thank you for sharing so attentively! Seeing that you called our hotel a "treasure hotel", the whole team was very encouraged. Your love for the convenience of the subway and the surrounding business district is exactly the advantage we value most when choosing the site. I am especially happy that you noticed the design details of the lobby! We have always wanted to create a space that has both quality and warmth. Your affirmation of the guest rooms, especially the good comments on the comfort of the bedding, is the best recognition for us. Xiao Huang and the guest relations team always aim to provide "friend-like" service, and we have conveyed your praise to her as soon as possible. This warm friendship is the service result we cherish most. I look forward to your next visit, we can unlock more hidden surprises for you! I wish you a pleasant journey!
Guest User
Business Family Room (Smart Control + Tub + Capsule Coffee Machine)
Stayed in May 2025
Family
3 review
10/10
Outstanding
Posted on Jun 26, 2025
The deepest feeling of this stay is: warmth! And this is largely due to Xiaobai, an employee of the guest department. She does not just follow the procedures, but really serves with her heart. Whenever I meet her in the hotel, she always greets me with a sincere smile and asks about my stay. Her presence makes the hotel no longer a cold building, but a homely one. Xiaobai is a treasure employee of your hotel! Her service made this trip particularly wonderful, and it is definitely a five-star praise! I will definitely look for her next time!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! We are filled with warmth and touching when we read your good comments. Your recognition of Xiaobai is the greatest compliment to the hotel service. Xiaobai uses a sincere smile and proactive care to make the cold building feel like home. Her dedication is exactly the service spirit we advocate. We are well aware that high-quality service comes from the sincerity of every employee to the guests. We will turn this affirmation into motivation, continue to cultivate employees' awareness of "serving with heart", polish the details, and let more "Xiaobai"-style warmth flow in the hotel. Looking forward to your next return, Xiaobai has prepared attentive service, and the hotel will also accompany you with more enthusiasm to continue your beautiful journey, making every stay an unforgettable warm memory~
Miaomiaobaobei0805
Business Family Room (Smart Control + Tub + Capsule Coffee Machine)
Stayed in May 2025
Family
5 review
10/10
Outstanding
Posted on Jun 26, 2025
I have been struggling between B&B and hotels and finally chose this hotel. When the car drove to the door of the hotel, I knew that my choice was right! The hotel lobby is spacious and grand. From the doorman to the front desk check-in procedures, it feels very good. You can tell at a glance that they are professionally trained! Miss Li also helped us carry our luggage to the room and asked me enthusiastically if I needed a travel guide. After adding WeChat, she also sent me an electronic version. I gave it a thumbs up. Every night, good night milk was delivered to the room. In short, the service staff of this hotel made me have a better impression of the city of Luoyang! I will definitely choose it next time Service: Good First round of mini bar: Full score Welcome fruit full score
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for giving our hotel such a detailed and enthusiastic five-star review! Your recognition is like warm sunshine, lighting our way forward. From the moment you arrive by car, we hope to create a wonderful experience for you. The doorman and the front desk serve with professionalism, hoping that you will feel at ease when you first meet; Xiao Li enthusiastically helps with luggage and shares travel tips, treating you as a friend and hoping that you will have a smooth journey in Luoyang; sending goodnight milk in the evening is to add warmth to you late at night. You have added points to your impression of Luoyang because of our service, and we are also more determined to serve every guest attentively and convey the warmth of the city because of your affirmation. Looking forward to meeting again next time, we will continue to accompany you to write a beautiful journey story with high-quality service, and wish you a happy life and all the best!
Kevin Shing
Grand Double Bed Room (Smart Guest Control + Tub + Capsule Coffee Machine + Air Purifier)
Stayed in May 2025
Family
15 review
9.5/10
Amazing
Posted on Jun 23, 2025
Environment: The lobby is very elegant and beautiful! Facilities: The swimming pool is amazing! There are also many breakfast options! Service: The service staff are very good, especially Xiao Xiao from the guest relations department. My child forgot that Xiao Tiancai was in the room, and she immediately sent it back to me. Thank you very much! It is very convenient to order takeout, and a robot will immediately deliver it to the room very quickly. Hygiene: The room is very clean I will definitely stay here again next time I come to Luoyang!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your affirmation of our service again. Your satisfaction is the greatest encouragement to us! As a member of Luoyang International Hotel, we always aim to provide high-quality services and comfortable accommodation experience. Your recognition makes us feel warm and inspires us to continue working hard to create better memories for every guest. We look forward to your next visit, and we can bring you a home-like experience again. I wish you a happy life and good health!
Guest User
Grand Double Bed Room (Smart Guest Control + Tub + Capsule Coffee Machine + Air Purifier)
Stayed in May 2025
Other
1 review
9.0/10
Great
Posted on Jun 12, 2025
Because of Xiaobai, this stay was a perfect score! The guest service was so heartwarming! I give this stay a perfect score, and Xiaobai from the guest department is the biggest plus! Her service makes people feel at home and especially warm. Not only is she professional and efficient, but more importantly, she is passionate and sincere from the heart. No matter how big or small the matter is, as long as you find Xiaobai, she will try her best to help you solve it, and she always smiles and makes people feel happy. This kind of "in-place" service is an experience that is hard to buy even with money. I strongly recommend this hotel, especially Xiaobai from the guest department, who will make your entire trip more comfortable!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your high evaluation of our hotel! We have been committed to providing every guest with a comfortable and warm accommodation environment and high-quality service experience. We are honored to be recognized by you. In particular, the front desk receptionist Xiaobai, her enthusiastic service and meticulous and thoughtful attitude have also been praised by you, which is the result of our team's efforts. We will continue to work hard to continuously improve the quality of service. I hope you will continue to choose us in your future travels. Thank you again for your comments and support! I wish you a happy life and all the best!
Guest User
Grand Double Bed Room (Smart Guest Control + Tub + Capsule Coffee Machine + Air Purifier)
Stayed in Apr 2025
Couple
312 review
10/10
Outstanding
Posted on Jun 2, 2025
Facilities: Very good, separate wet and dry toilets, automatic toilets, good breakfast, good taste, large parking lot in the yard. Hygiene: Clean Environment: New district, very new, not far from the city government, close to the subway entrance. Not too far to the ancient city by taxi Service: Very good, refilled water twice
Original TextTranslated by Google
6/8
Response from Property: Dear guests, hello! Thank you for choosing to stay at Luoyang International Hotel and sharing your stay experience in detail! Every word of yours is the greatest encouragement to us and the driving force for us to continuously improve the quality of our service. We are very glad that you have given high praise to the hotel's facilities - the dry and wet separated toilets, smart toilets, rich and delicious breakfasts and spacious parking lots in the courtyard. These details can bring you a comfortable experience and make our efforts more meaningful. At the same time, we are also very pleased to know that you are satisfied with the hotel's hygiene and environment. The hotel is located in Luoyang New District, close to the municipal government and the subway entrance, with convenient transportation. It can not only meet your business travel needs, but also conveniently go to the ancient city to feel the historical charm. What makes us even more happy is your recognition of the service! It is our duty to replenish drinking water for guests in time, but your satisfaction makes us feel warm. Your encouragement will inspire us to continue to uphold the service concept of "customer-oriented" and provide every guest with a more intimate and detailed stay experience. Luoyang is a city where ancient and modern times blend together. We sincerely look forward to your visit again, so that we have the opportunity to present you with more surprises and beauty! I wish you a pleasant journey and a happy life!
Guest User
Grand Double Bed Room (Smart Guest Control + Tub + Capsule Coffee Machine + Air Purifier)
Stayed in Apr 2025
Other
1 review
10/10
Outstanding
Posted on Jun 1, 2025
This hotel experience is really great! I felt comfortable as soon as I entered the room. It was exactly the type I wanted in my notes. It can be seen that the hotel really pays attention to the needs of guests. I especially want to praise Xiao Huang from the guest relations department. She was very patient from checking in to helping solve small problems. She spoke with a smile and made people feel very kind. If you have any needs, she will handle them immediately. She pays attention to the details! The whole check-in process was smooth and heartwarming. I will definitely choose this place next time I come. I must arrange a five-star rating!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for taking the time to share your thoughtful stay experience. Your feedback has inspired the whole team! We are very pleased to learn that the room arrangement is in line with your expectations - it is always our goal to achieve the "ideal stay experience" for every guest. We have conveyed your special recognition to Xiao Huang from the Guest Relations Department as soon as possible, and your warm praise made her very happy! In fact, it is guests like you who give detailed feedback that give us more motivation to polish the service details. The keywords you mentioned, "smiling" and "handling it immediately", are the best embodiment of the "active care" advocated by our hotel. Your words "choose here next time" are the highest praise for us. All colleagues are ready to provide you with warm service again, and I believe you will have a different surprise! I wish you a happy life and all the best!