Mercure Lugo Centro Reviews

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Very nice stay. Good location close to the center, very quiet and clean. Easy to find parking. Good places to eat nearby.

Very comfort and modern hotel. Great price for the quality you get

This was a reservation for a trip to Lugo, and the facilities and location were good, so I was able to finish my trip to Lugo in a good mood. It was a comfortable and nice accommodation.

This one is really big! Very good! Great value for money, but it's a little far from the train station and close to the city wall

The check-in counter is a bit small, and you have to wait when there are many people. The room is very comfortable, and the TV has Netflix/YouTube. The bathroom is a bit awkward. It is easy to talk frankly with friends, but it is equipped with a full-length mirror, the decoration is comfortable, and the breakfast is rich. It is still worth recommending to stay here when you come to Lugo. It is worth mentioning that the soundproofing is good. I originally thought it would be quiet because there were not many people staying, but I found that there were quite a few people during breakfast time.

Mercure's service is trustworthy

Estancia muy agradable. Cama muy grande. Muy buena limpieza. Buena ubicación. Y un desayuno muy bueno.

We received a very warm welcome by the kind staff of the hotel. It felt like coming home. The room assigned was very comfortable with a view across the city. Great cafe on the ground floor and restaurant. Terrace with lots of shade for warmer days.

Having used Mecure before a number of times we were happy to check this one out on a two night trip to Lugo while travelling around the Iberian peninsula. The hotel feels so new but it was great to drive into the spacious and cool underground car park. We had a standard room on the 5th floor with terrific views out over the river to the the surrounding countryside. The hotel is a about a 10 minute walk from the nearest gate to the walled city and so getting to see the city centre attractions is really easy. We also were able to walk easily down to the roman bridge over the river that was the main santiago road and is still the pilgrim way today. Going down easy - walking back up good exercise. Rooms are nicely laid out though the wash hand basin is in the bedroom but the big bonus is the comfort and size of the beds which meant two excellent nights sleep. On both nights we opted for bar food as it suited our timings and it was very tasty and straightforward. Locals seem to use the bar area for coffee, catch ups and drinks as well as guests so it was busy enough but manageable. Staff were extremely helpful though try to use any spanish you have. The other good thing was breakfast which was standard in most ways but had a really nice selection of breads as well as sweet cakes. Wifi is strong as is usual in Mercure and TV very high tech Good quality accomodation, Good value, clean, well appointed and completely up to scratch.

An enchanting retreat with impeccable service. The rooms offer stunning views, and the dining experience is sublime. A true gem that promises a memorable stay. Discover the perfect unforgettable experiences await.,...................

Hotel PSEUDO-petfriendly. Hicimos una reserva a través de Booking en este hotel porque permitía alojar mascotas (aunque ni siquiera pueden comer en el restaurante propio del hotel, ni te proporcionan NADA para el animal). Llegamos el viernes hicimos el chek-in (con el perro), el sábado realizamos el pago en el propio hotel (con el perro), salimos por la mañanas (con el perro), mediodías (con el perro) y noches (con el perro) así viernes, sábado y domingo (siempre con personas en la recepción). Cuando vamos a hacer el check-out la persona de recepción nos dice que debemos abonar 25€ por noche de suplemento de limpieza por el perro. En ningún momento se nos dice (ni en el check-in, ni cuando realizamos el pago, ni en las diferentes entradas y salidas). 25€/noche por “limpieza” sin avisar en ningún momento y sin proporcionar ABSOLUTAMENTE NADA para el perro. Por lo que debemos pagar 25€ por noche por utilizar nuestra propia cama de perro, comedero y bebedero que llevamos de casa. Teniendo en cuenta además que hemos pagado 150€/noche con la generosa cortesía de DOS CARAMELOS (ni una botella de agua, ni una cápsula de café, por supuesto no incluye ni desayuno, ni parking) y que la habitación tiene el plato de ducha y el lavabo en medio de la habitación, absolutamente cero recomendable. NEFASTA GESTIÓN Y COMUNICACIÓN.

Well, it's a new Mercure, with all the necessary facilities for a quick trip to Lugo. Rooms are nice, with a very good sleep quality, parking and a general good vibe in the hotel and staff. Location is 5 minutes walking distance from the old city center which is quite convenient.

This should be higher up on the list of hotels for Lugo. As the title says Very mdoern, chic, fairly tasteful, looks brand new inside. I remarked to the young lady who checked us in that I was looking forward to our stay there as it was a large room, 35 sauare meters and as we had a lot of luggage that made things a lot easier. When we got to our room, it was clear it not the right one. It was a small room that did not look at all like the one I booked. I verified that it was wrong by checking their website and sure enough she had given us a much cheaper room. This has happened many times to us. Very annoying. We went back down with our luggage and informed her of her msitake and showed her the picture and the name of the room we booked and our confirmation. Despite that she said that the room we showed her was a suite and we had not booked a suite. There was only one problem with that. Their website did even show a room called a suite and not the one we booked, which we insisted was the one we would get as it was what we paid for. She did it, but it was clear by her attitude and behavior that she convinced we were trying to scam her. Quite frankly, I was appalled, so much so that I thought of leaving, but it was late and we were tired. When we got to our new room, the right one, my wife and I both agreed it was what we booked. We called up to tell the young lady and said she could come up and see that it matched the one we booked on the website, if she still had doubts. She was not much interested. We then settled in and found the room more like a suite ( she was right about the way it was structured ), in that it had a small area when you walk in where you can sit, nothing great, but a good place to stash our luggage out of the way. The sleeping area was fairly spacious, perhaps a bit smaller than I thought, with the dreaded sink, double sink, actually, as part of the sleep area. I say dreaded because when someone goes to the toilet ( in a small room with a door ) and then comes out to wash their hands, the noise can wake you up. It may even have had an always on light, as well, I can’t remember for certain. Despite everything, we found the room clean, modern, comfortable with a nice large TV. We spent the entire next day in that room as my wife was not feeling, one of 7 days on this trip we stayed in the room because she was not feeling well, not to mention almost all the other days when we got out late for the same reason. For this reason, I spend extra care in trying to choose a good hotel and room as I know we may be spending the bulk of our time staying in. And this room worked perfectly for that purpose. I should also mention that everything in the room worked properly, including HVAC and TV and the bathroom, a relative rarity these days and that at the price we paid for it, it was a pretty good deal. The hotel had a restaurant/ bar on the main floor. I had a suspicion it might have been pretty good, but we did not patronize it. Fin