René Bohn

Service Quality: The hotel's staff is consistently praised as friendly, attentive, and professional. Guests frequently highlight the exceptional customer service, with staff going above and beyond to provide a welcoming experience.

It’s the third time our family stays at this hotel in Ludwigshafen and we all love it. The staff is attentive and friendly, breakfast is exquisite and the rooms are very comfortable. We look forward to our stay every time.

We arrived at the hotel without a booking and the receptionist was very helpful in showing us a couple of different types of rooms. We selected the Deluxe room, but discovered to our grief that there was a problem with the bed. We got immediately upgraded to a better room and spent a very pleasant stay there. The room was tasteful, modern, comfortable, clean and quiet. I actually saw 3 different rooms, all of them I’d say are exceptionally good value for the money. The hotel staff we interacted with was simply beyond helpful and friendly, there was even a welcome drink included in the very reasonable hotel price, and the extremely friendly waitress asked in the morning at the end of our breakfast if we might like a glass of champagne. The breakfast buffet with chefs working the eggs-to-order was very well laid out, fresh, tasty, top quality. Having spent my fair share in business hotels, I must say that this experience was totally different, I can only congratulate the hotel management in having found such a brilliant staff. The hotel itself is modern and stylish. Would I come again ? Yes !