Country Inn & Suites by Radisson, Lubbock, TX
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Country Inn & Suites by Radisson, Lubbock, TX
5806 I-27, Lubbock, Texas, 79404, United States
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Amenities
Public parkingFree
Gym
24-hour front desk
Luggage storage
Wi-Fi in public areasFree
Smoking area
Business center
Heated pool
All amenities
Property Description
With a stay at Country Inn & Suites by Radisson, Lubbock, TX in Lubbock, you'll be connected to the convention center, within a 10-minute drive of Texas Tech University and Clapp Park. This hotel is 1.6 mi (2.6 km) from Hub City Unleashed Dog Park and 2.2 mi (3.5 km) from Municipal Garden and Arts Center.
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5.1/10
Cleanliness5.0
Amenities5.1
Location5.1
Service5.2
All 96 reviews
Surroundings
Airport: Lubbock Preston Smith International Airport
(16.5 km)
Landmarks: Lewis Park
(330m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

1
Suite, Multiple Beds, Non Smoking
1 King bed and 1 Queen bed
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability

6
2 Queen Beds, Accessible Room, Non-Smoking
2 Queen bed
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability

5
King Suite-Non-Smoking
1 King bed
Free wired Internet
Non-smoking
Towels
Wired Internet in room
Bedding: Blanket or quilt
Visual alarm device
Check Availability

5
Suite, Multiple Beds, Non Smoking
3 Queen bed
Free wired Internet
Non-smoking
Towels
Wired Internet in room
Bedding: Blanket or quilt
Visual alarm device
Check Availability

6
King Room-Accessible-Non-Smoking
1 King bed
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability

8
One-Bedroom King Suite With Kitchen-Non-Smoking
1 King bed
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability

6
King Suite Accessible Non Smoking
1 King bed
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability

5
One-Bedroom Suite-Non-Smoking
2 Queen bed
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability

4
King Studio Suite With Sofa Bed-Non-Smoking
1 King bed and 1 Sofa bed
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability

7
2 Queen Beds Room, Non-Smoking
2 Queen bed
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability

4
Studio King Suite-Accessible-Non-Smoking
1 King bed
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability

6
King Room-Non-Smoking
1 King bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability

6
Queen Room-Non-Smoking
1 Queen bed
Has window
Free wired Internet
Non-smoking
Towels
Wired Internet in room
Bedding: Blanket or quilt
Visual alarm device
Check Availability
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Guest Reviews
5.1/10
96 reviews

- Cleanliness5.0
- Amenities5.1
- Location5.1
- Service5.2
Average for similar properties in Lubbock

Marti Family
April 5, 2024
When I first arrived with my children I walked into the front lobby where a fish tank was disgusting full of algae and the whole lobby smelled of ****. I asked the front desk person if he had been smoking **** and he said yes. He couldn’t give us the room we reserved an entire month ago as he had occupied it with other guests. We get up to the room he did have available only to find the beds were not made, there had been a fire in the room so everything was unplugged, including the smelly refrigerator, and the temperature was hot due to thermostat unplugged. The bathtub was absolutely filthy with rusted drains and there were no towels. The chairs and bed boards were also very dirty with obvious stains. The tiles in the floor were cracked in several places and the carpets had not been cleaned. We had to wear shoes to walk around and protect our feet. I called the front desk to get housekeeping but they had left for the day. I asked the front desk person to bring me new bedding and he flat out stated “that’s not my job ma’am that’s housekeeping”. Ok by this time my patience is running low. He said he can move us to another room. Ok so we start to pick up our bags to meet him downstairs when he calls back to tell us someone else just occupied the room he was going to move us to. Ugh! It was a nightmare!! After about 30 minutes of standing and waiting he brought bedsheets. That’s it. I asked him to change them and he started arguing with me. I decided to drop it so my family would have a place to rest for the night. We had to wait another hour for towels. I attempted to contact Trip.com customer service but just got circulated through AI survey after survey. I never could reach a real person. My son was coming back from the restroom and pointed out a deer mouse by the bed. I told the front desk and he told me “we don’t have mice in the building ma’am”. We lured the mouse out with bread that we had into a hallway completely up in **** smoke. It was so bad my daughters asthma was triggered. The free breakfast has eggs made with egg powder and cold water, the sausage is undercooked, other options minimal such as one raspberry yogurt, oatmeal packets, or plain bagels. No fruit options or staff on hand to help. Housekeeping is in charge of opening up breakfast. This hotel is family owned and operated with EXTREMELY POOR customer service. I will not be taking my family there again. I would HIGHLY discourage anyone else to stay there as well.

Trystin Renee
January 6, 2023
We stayed here Tuesday-Thursday but didn't stay in the room other than to sleep at night as we were in town for a funeral and visiting family. The beds were made when we walked in and all seemed clean initially but as I looked more, the shower curtains looked like they had never been changed or washed. They were stained and molded all over! The window curtains were in the same condition, extremely stained and splattered with who knows what. The walls also had splatters of dried liquid and whatever else everywhere. The room didn't come with any towels so we had track down housekeeping since they never seemed to have anyone at the front desk. The breakfast was ok, just normal hotel food. Nothing special. It had a pool but we didn't swim or go see it. The ice machine was also broken and the hotel system was down when we arrived. Only reason I recommend the hotel is because I got a great deal on it and it was in a good location for where we needed to be.

hemmmmm
January 4, 2023
The facilities are old, but the attitude is ok. Not many choices for breakfast.
Original TextTranslation provided by Google

Thomas H
May 4, 2025

No ice machine working, pool out of order, elevator not working, the fish in the fish tank looked depressed, no door handle on the door for the stairs - which we had to use because the elevator wouldn't work and they wouldn't put us on the ground floor (despite the hotel being less than 15% full). Breakfast was disgusting, some of it was stale or old. TV barely worked. Shower couldn't go warm. Floors were dirty. Room was dirty. Will NEVER stay here again!

Guest User
April 27, 2025

WORST STAY EVER! DIRTY! DIRTY! DIRTY! NOTHING CLEANED, FELL FROM TILE COMING OFF THE FLOOR. NO TOWELS IN BATHROOM, DEAD BUGS OK N FLOOR, ELEVATOR NOT WORKING JUST AN OUTRIGHT AWFUL PLACE. REPORTING TO HEALTH DEPARTMENT AND BETTER BUSINESS BUREAU. SOMETHING NEEDS TO BE DONE ABOUT THIS PLACE!!!

mandapanda620
April 7, 2025

HORRIBLE! I wouldn’t recommend this hotel to anyone! The customer service is horrible! We’ve been waiting on the manager to return our call for days! We got sick walking into the cigarette smoke smelled room! My mom and I are both allergic to cigarette smoke. Her face immediately started itching. I have lupus and a couple other autoimmune conditions so the smoke smelled room thru me in a flare. And we didn’t even step foot in the room just opened the door to the room and smelled the smoke. We went to the desk and they were booked so they couldn’t accommodate a different room for us so we had to leave. We had a hard time finding another room in town because of the sports tournaments. This was supposed to be a fun trip for my mom and I but ended up being stressful and causing us health issues. Very disappointing!

Stephanie
April 21, 2025

I have pictures and I expect my money to be returned

RICHARD
April 15, 2025

No wash cloths and no body towels. Gave me an index card with room#, wifi password and breakfast hours instead of room key holder

Melinda
August 15, 2024

The place was horrible and safety hazard.
Services & Amenities
Most Popular Amenities
Public parking
Free
Gym
24-hour front desk
Luggage storage
Wi-Fi in public areas
Free
Smoking area
Business center

Gym
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Heated pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Front Desk Services
24-hour front desk
Express check-in and check-out
VIP check-in service
Safe at front desk
Luggage storage
Languages Spoken
Spanish
Health & Wellness
Gym
Public Areas
BBQ
No smoking in public areas
Elevator
Smoking area
Garden
Cleaning Services
Ironing service
Additional charge
Clothes dryer
Facilities for Children
Children's meals available
Business Services
Business center
Accessibility
Assistive listening devices
Braille signs
Safety & Security
First aid kit
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Number of Rooms: 6
With a stay at Country Inn & Suites by Radisson, Lubbock, TX in Lubbock, you'll be connected to the convention center, within a 10-minute drive of Texas Tech University and Clapp Park. This hotel is 1.6 mi (2.6 km) from Hub City Unleashed Dog Park and 2.2 mi (3.5 km) from Municipal Garden and Arts Center.
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Lubbock? This hotel has 1100 square feet (102 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Make yourself at home in one of the 64 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Lubbock? This hotel has 1100 square feet (102 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Make yourself at home in one of the 64 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Frequently Asked Questions
What is the cancellation policy for Country Inn & Suites by Radisson, Lubbock, TX?
The cancellation policy for Country Inn & Suites by Radisson, Lubbock, TX varies depending on the type of room and booking conditions.What is the cancellation policy for Country Inn & Suites by Radisson, Lubbock, TX?
What are the check-in and check-out times at Country Inn & Suites by Radisson, Lubbock, TX?
Standard check-in time at Country Inn & Suites by Radisson, Lubbock, TX is 15:00 and check-out time is 11:00.What are the check-in and check-out times at Country Inn & Suites by Radisson, Lubbock, TX?
Can I bring my pet inside the Country Inn & Suites by Radisson, Lubbock, TX?
As much as we love pets, unfortunately, we are unable to accommodate them in Country Inn & Suites by Radisson, Lubbock, TX.Can I bring my pet inside the Country Inn & Suites by Radisson, Lubbock, TX?
How far is the Country Inn & Suites by Radisson, Lubbock, TX from the closest airport?
The closest airport is Lubbock Preston Smith International Airport, and it is about 15 mins from hotel by car (16.5 km).How far is the Country Inn & Suites by Radisson, Lubbock, TX from the closest airport?
About This Property
Nearest Airport | Lubbock Preston Smith International Airport |
---|---|
Distance to Airport | 16.48KM |
Average Price From | PHP5811 |
Hotel Star Rating | 2 |