Thistle London Heathrow Terminal 5

Please don't choose this hotel, it's terrible. First of all, I would like to affirm the staff, their service attitude and efficiency are still very good. Then the breakfast is quite satisfactory, the scenery is OK, and you can see the plane taking off. But this hotel is very bad, the external facilities look OK, and it should have been recently renovated. But the facilities in the guest rooms are very very old, and they look at least 20 years old. Except for the new TV, everything else is very old. Then the house smells very bad, and the windows are sealed. The bathtub in the room I stayed in at the beginning was really dirty, and there was something dirty in it. Later, the front desk changed me to another room, anyway, there was no obvious dirty place, but I didn't dare to take a shower. There are no guest rooms for standing bathing in the whole hotel, all of which are very old patina bathtubs. Another hygiene problem comes from hand sanitizer, which is also very inexplicable. There is accumulated dirt on the pressing part of the plastic bottle. It can be seen that it is a repeatedly used hand sanitizer bottle. Then after washing hands with hand sanitizer, there is an inexplicable odor on the hands! Anyway, it's disgusting. GPT told me not to use it anymore. If it's not normal, there must be a problem. In short, I strongly do not recommend this hotel!!! I rarely give bad reviews!!! In addition, the so-called capsule transportation is now unavailable and you need to take the bus to Terminal T5. Taking Uber is still very expensive for some reason (more than 20 pounds)