Ruby Properties in London

The hotel is in a great location and the staff are fantastic. Shout out to Carlos and Jan, but honestly the staff are the joy of this hotel. The food is also fantastic, I don't understand why they don't push the restaurants more. The pizza is honestly better than the Pizza Express across the road, and the focaccia sandwiches are awesome. If they added a genuinely good burger, this would the THE PLACE. Drinks are good, but weak, like most of the UK (compared to Spain). The downsides... the flies in the bar area are still there, and they are annoying. There are no blackout curtains, and in June, at 4 AM we were greeted by Mr. Sunshine. Unacceptable. The AC just doesn't work. Different rooms over a month. It turns off after X amount of hours (I'd say 6 but it's hard to know) and while you put it at full power 19° it isn't (believe me, I live in Madrid, when I put my system to 19° I freeze in 30 minutes. This wouldn't be so bad except for the fact that the rooms have winter duvets. The bathrooms are SUPER CLEAN but... I just can't take the clear glass showers. Sorry, not sexy. The bed is fantastic, but the pillows are not — super warm, because they're artificial. Look, I like this hotel, I've stayed 4 times and will probably stay again. But... it's cutting corners in the wrong places. The three scores are: location, the bar, and 10x the staff. Love the staff. And the food. 

The room is very nice, beyond my expectation for this price. The first floor is a 24h bar, very nice. You can check in and check out by yourself. The bed is super soft and the quilt is super warm. The decoration is also very modern. The bathroom has shampoo and hair oil, and there are two kinds of shower gel to choose from. Many hotels only have shampoo and shower gel without conditioner. There is also a gallery on each floor, where you can directly get hot water without boiling it, which is really convenient. The breakfast is also very rich, mainly because the environment on the first floor is so good, everything looks good and delicious. I will stay here again next time, it really feels like I have found a treasure.

The room is very clean. There is a market downstairs in the morning. There are many restaurants and bars. It is very convenient.