Top 5-Star Hotels in London

Excellent service with excellent views. Very convenient location. This is my first time to stay in London for business trip and travel during the christmas time. I truly appreciated all the support from this hotel especially I would like to thank you for customer service manger (Mr. Ayush Mehta) for his excellent care and support to us. Thank you for being so patient to us and we were so satisfied of all the arrangement! Thank you for giving us a great memories staying in London with this hotel. Great service and hotel experience, highly recommended!

We are 100% satisfied with our 5 nights stay with Cheval, the best service apartments hotel in London overlooking tower of bridge and tower of london. WE FEEL LIKE HOME. The best location in London. 2 mins walk to Tower of London 5 mins walk to tower bridge. A pier infornt of the hotel which takes us toany attractions by uber boat. The restaurant downstair is fabulous and we celebrated our son's 17th birthday. They serve best pasta. We booked 2 bedrooms apartments and were assigned 7 G very spacious room with fabulous river view.The rooms are equipped with highest facilities great amenities [ top quality shower gel lotion slipper, bath ropes 3pin plug and super super comfortable bed and pillow. ] Their kitchen is very modern equipped with dish washer, fridge and all utensils. They have very big laundry room. We booked Cheval Grand Edinburgh as well for 2 nights stay. Worth the price.

very good. The location is very good, close to the subway station, the room is small and the bed is very comfortable. Breakfast is a bit simple and costs £25 for a separate fee. Bottled water is delivered daily and there is a bar downstairs. Overall still very good 乛

This hotel should never be considered a 5 stars hotel; actually it barely gets a 4. The service is absolutely inexistent. ! More than 40 minutes (literally) waiting for someone to pic up the phone either at reception or room service. Forget breakfast. Now, as far as the accommodations, a 5 star hotel where the bathroom does not take more than one (very slim) person at a time, should never carry these stars ( we were in their top luxury category suite). Ah… The bathrobes probably date back to the 80’s and do not fit a child. The toiletries are embarrassing and the sink was blocked!!! Our suite had no power sockets anywhere close to the desk in the ‘living room’, and if this is not enough, well try sitting on the couch and harm your lower back.

We were struggling to work out our evening. We stopped at the St Germaine branded bar on Bishopsgate. We were greeted by Elpee. From the outset they made us feel welcome and went above and beyond in making sure we were comfortable. They let us choose our seat, and set us up for what we expected to be a brief libation. My disabled partner and I were really impressed with Elpees attentiveness and quality of service. Being in London and disabled it can be a hard to navigate and aggressive environment. Our stop refreshed us, and made a it an exciting stop in our brief to the city.

I was lucky enough to be able to check in early at midday and make extra use of the spa facilities, which was great. Staff were friendly and helpful, and the hotel was extremely clean. Breakfast was fantastic - one of the best hotel breakfasts I've ever had. Great location for attending events at the O2, especially with the covered walk way to the arena, direct from the hotel. The pool area of the spa is nice but looking slightly tired in places (one of the sets of steps into the pool was broken) and my room was well equipped (with an amazing river view from the 14th floor) but a little characterless. But over all it was very good. I'd stay again!

This hotel was overall a good experience. Considering the price tag some things were not as good as expected though: - The location. Although it is very central located Leicester Square does have a share of homeless people walking around and heavy ambiance in the late night. Nevertheless considering connections is as perfect as it can be in central London. - The rooms are a little small but nicely appointed. - The bathroom has a weird design with a small bathtub. Really liked the toto toilet. - Too much light in the room in the night. The curtains don't close completely and are a lot of mirrors reflecting the light troughout the room. - The hotel is big with several common areas and at reception there is no clear explanation... for instance I didn't understand if the courtyard was open or not. Nevertheless the gym, pool and spa were very straightforward and well appointed. - I think it is not acceptable the in room open ear cleaners (cotonete) for hygienic reasons. - Lights over the bed too strong. - Room cleaning could be better. The highlights of the stay: - The central location besides the inherent problems. - Lively but yet organized and not loud entrance lobby and bar. - The complimentary soft drinks and snacks at the secondary lobby. - Miller Harris bath products overall very good except the body lotion which the smell was harsh and totally off. - Gym and pool. - Overall very quiet room and halls. So would I return there? Honestly only if I really need to stay at Leicester Square. For me it was good but not amazing stay, with an overall feeling of pretensious mood and too expensive for what it was. If you want a really luxurious expericence I would recommend to search elsewhere but at a discount this would be a nice stay. For the amount of hotels in central London this one just didn't excited me enough.. I would prefer to return to Pan Pacific for instance.

Lovely overnight getaway. Fantastic room - Executive Lounge Room 614 - with a great view of Crossrail. Only downside on that was that you heard the DLR starting at about 7am on the Sunday morning. The receptionist, Sandra, was really friendly and helpful and staffing the bar in the evening were likewise very good. The executive lounge on the 7th floor had a good selection of soft drinks, but we weren’t around to try the hot appetisers or free wine & beer in the evening as we already had dinner plans in the West End. Transportation wise, it’s a 2 min walk to the DLR, less then 5 to the new Elizabeth Line and only a few more to the Jubilee Line - perfectly positioned! Lots of restaurants and bars to choose from as well. Breakfast was fantastic, particularly loved the donut wall! Quite a novelty! The cooked breakfast was delicious, with omelettes made to order - more food than you could handle! Will definitely look to stay again in the future.

The Lalit hotel was perfectly located for my visit to the Bridge Theatre-just a 3 minute level walk away. There is a walkway leading on to Tower Bridge with many restaurants and bars right next to the hotel. It is a beautiful period building , a former grammar school, which has been thoughtfully renovated keeping both its old school features and incorporating some stunning Indian architectural details. The dining room is particularly stunning, as is the Indian hot breakfast option that I enjoyed there. I stayed in a cosy classroom double room.It is one of the smallest rooms but perfectly sufficient for my needs as a solo traveller. There were nice additional touches in the room such as a bathrobe, complimentary soft drinks and crisps and biscuits plus a nespresso coffee machine. There was also a Japanese style bidet toilet and lots of complimentary toiletries. All of these items contributed to a really luxury stay and a feeling of being pampered as a guest of the Lalit. The staff were polite, helpful and efficient. My bed and bedding were very comfortable and of a high quality with luxurious pillows offering a choice of firmness-a nice touch. Considering the hotels location, right near Tower Bridge in a busy area, the hotel was quiet and peaceful with no noise from outside and I slept really well. I would definitely recommend the Lalit hotel. It was luxurious while being good value and perfectly located. I look forward to returning!

As we arrived staff greeted us, and were very helpful. Check in was easy. Room was very clean, very comfortable beds, coffee machine and everything we needed, including soft robes. Pool was nice a little cold but the hot tub was very warm so very much enjoyed. Again all areas were very clean and comfortable. Breakfast was OK, some bits were alittle cold, but the chef cooked me poached eggs to perfection, and was a good range of cereals, pastries. All in all a very good stay and hope to go back Thank you Montcalm East 🙂