DoubleTree by Hilton London Excel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in London

DoubleTree by Hilton London Excel

Excel, 2 Festoon Way, Newham, London, Greater London, E16 1RH, United Kingdom
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hotel overview picture
Last booked 17 hrs ago
Highlights
Lots to do
Ideal location
Varied breakfast
Sparkling clean
Excellent service
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Amenities
Gym
Parking
24-hour front desk
Luggage storage
Bar
Restaurant
Taxi booking service
Conference room
All Amenities
Property Description
The DoubleTree by Hilton London ExCel hotel is situated on a dramatic waterfront on the banks of the historic Royal Victoria Dock London. A warm welcome to the bustling East London awaits. Enjoy the convenience and our proximity to London City Airport, with an enviable closeness to the ExCel London and ICC London. Be in your guest room within minutes of landing into the heart of the docks, and relaxing in our lounge bar within minutes of closing your meeting. If you're looking to enjoy the tourist sites of London, the hotel's superb transport links are just 20-25 minutes from the Docklands Light Railway, Stratford, The City, London Bridge, Tower of London and Central London. For music lovers, stroll along the dock and fly the Emirates Airline to The O2, taking in the sights of a stunning Canary Wharf backdrop along the way. For sports fans the Queen Elizabeth Park is easily accessible. Even Wimbledon and Wembley are easy commutes away. Relax in a spacious guest room with modern decor, complimentary WiFi, HDTV and climate control. Upgrade your room for that little touch of luxury, including deluxe rooms with floor-to-ceiling views and many with balconies and water views. Our stunning suites on the highest floors of the hotel offer uncompromised views of the Royal Docks, London City Airport and Canary Wharf, all with separate lounge, luxury decor and walk-in rain shower rooms. We've got space for all the family with interconnecting rooms. Stay committed to your workout in the 24-hour Fitness Centre. Our sustainable restaurant, The Salt Port Restaurant & Delicatessen, embraces the history of the royal docks, offering a delicious all-day dining menu. Our lounge bar Bidder & Co features casual all-day dining, offering signature cocktails. Enjoy afternoon tea, lunch, brunch or an evening meal complimented by local craft beers, spirits and wines.
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8.5/10
Very Good
Excellent location. Staff friendly and helpful Highly recommend
All 116 Reviews
Surroundings
Metro: Canning Town
(4.7 km)
Metro: Plaistow
(4.7 km)
Airport: London City Airport
(1.1 km)
Airport: London Stansted Airport
(52.1 km)
Train: Silvertown
(1.0 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Run of House
1

Run of House

Room Details
Check Availability
Deluxe Twin Room with View
5

Deluxe Twin Room with View

2 Single bed
Has window
Non-smoking
Air conditioning
Ocean view
Towels
Conditioner
Room Details
Check Availability
One Bedroom Queen Suite with City View
4

One Bedroom Queen Suite with City View

1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Towels
Hot water (24 hours)
Room Details
Check Availability
One Bedroom King Suite with City View
7

One Bedroom King Suite with City View

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Towels
Conditioner
Room Details
Check Availability
Queen or Twin Room
6

Queen or Twin Room

1 Queen bed or 2 Single bed
Has window
Non-smoking
Room Details
Check Availability
Twin Room
5

Twin Room

2 Single bed
Has window
Non-smoking
Air conditioning
Towels
Conditioner
Shampoo
Room Details
Check Availability
Deluxe King Room with Water View
5

Deluxe King Room with Water View

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Towels
Hot water (24 hours)
Room Details
Check Availability
Deluxe One Bedroom Suite with Water View
9

Deluxe One Bedroom Suite with Water View

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Towels
Hot water (24 hours)
Room Details
Check Availability
Queen Room
8

Queen Room

1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Towels
Conditioner
Room Details
Check Availability
Accessible Deluxe Twin Room with Water View
5

Accessible Deluxe Twin Room with Water View

2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Vibration alarm pillow
Towels
Room Details
Check Availability
Accessible Twin Room
3

Accessible Twin Room

2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Towels
Hot water (24 hours)
Room Details
Check Availability
One Bedroom Queen Suite with City View and Balcony
3

One Bedroom Queen Suite with City View and Balcony

1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Towels
Hot water (24 hours)
Room Details
Check Availability
Deluxe Queen Room with Water View
7

Deluxe Queen Room with Water View

1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Towels
Hot water (24 hours)
Room Details
Check Availability
Queen Room with Sofa Bed
8

Queen Room with Sofa Bed

1 Queen bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Towels
Conditioner
Room Details
Check Availability
Deluxe Queen Room with Water View and Balcony
3

Deluxe Queen Room with Water View and Balcony

1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Towels
Balcony
Room Details
Check Availability
Accessible Queen Room
5

Accessible Queen Room

1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Vibration alarm pillow
Towels
Room Details
Check Availability
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Guest Reviews

8.5/10
Very Good
116 reviews
Verified Reviews
  • Cleanliness8.8
  • Amenities8.4
  • Location8.3
  • Service8.6
Average for similar properties in London
Most Mentioned
AI Summary
The accommodation impresses guests with clean, spacious rooms and friendly staff. They enjoy the high-quality breakfast with scenic views. However, some may find the reviews repetitive.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 28, 2025
The air conditioning in the first room 449 was not working.I phoned reception at 10 pm after returning from our evening meal.The receptionist was unable to explain about the air conditioning ,she said that maintenance would come to the room.We feel asleep as we had been travelling since 5 am that morning. No one rang/came to the room so we spent an uncomfortable night -London is experiencing a heatwave at present. The next morning, I phoned reception again and spoke to Irene .She immediately allocated us another room with functioning air con,thankfully and offered a fan . I was disappointed that we had to endure an uncomfortable night without assistance.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 20, 2025
Excellent location. Staff friendly and helpful Highly recommend
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 16, 2025
Reception service is really good and sweet.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 15, 2025
Amazing service
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 8, 2025
The room is not big, but very clean and quiet. The hotel service is also good. The river view room I booked is actually just a pond/dock view, which is not worth the extra cost. The transportation is not very convenient, it is a long way from the nearest light rail, and you can only take a taxi to get in and out.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 5, 2025
Great hotel close to tube station, friendly staff and clean facilities
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
June 1, 2025
Overall OK, the location is not very convenient
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 31, 2025
Lovely experience as you would expect with hilton. We enjoyed our stay here the DLR LINE is close by. I travelled on my own with a child the reception staff were very friendly. Thank you for your kindness.

Services & Amenities

Gym
Bar
Restaurant
Conference room
Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Breakfast
TypeContinental, Full English/Irish
StyleBuffet
AgeFee
Adult
Buffet:£17.95 (approx. PHP 1,390.87) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of £50.00 (approx. PHP 3,874.28) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are allowedAdditional charge
Fee: Contact the property for details

Service Animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2016
  • Number of Rooms: 287
The DoubleTree by Hilton London ExCel hotel is situated on a dramatic waterfront on the banks of the historic Royal Victoria Dock London. A warm welcome to the bustling East London awaits. Enjoy the convenience and our proximity to London City Airport, with an enviable closeness to the ExCel London and ICC London. Be in your guest room within minutes of landing into the heart of the docks, and relaxing in our lounge bar within minutes of closing your meeting. If you're looking to enjoy the tourist sites of London, the hotel's superb transport links are just 20-25 minutes from the Docklands Light Railway, Stratford, The City, London Bridge, Tower of London and Central London. For music lovers, stroll along the dock and fly the Emirates Airline to The O2, taking in the sights of a stunning Canary Wharf backdrop along the way. For sports fans the Queen Elizabeth Park is easily accessible. Even Wimbledon and Wembley are easy commutes away. Relax in a spacious guest room with modern decor, complimentary WiFi, HDTV and climate control. Upgrade your room for that little touch of luxury, including deluxe rooms with floor-to-ceiling views and many with balconies and water views. Our stunning suites on the highest floors of the hotel offer uncompromised views of the Royal Docks, London City Airport and Canary Wharf, all with separate lounge, luxury decor and walk-in rain shower rooms. We've got space for all the family with interconnecting rooms. Stay committed to your workout in the 24-hour Fitness Centre. Our sustainable restaurant, The Salt Port Restaurant & Delicatessen, embraces the history of the royal docks, offering a delicious all-day dining menu. Our lounge bar Bidder & Co features casual all-day dining, offering signature cocktails. Enjoy afternoon tea, lunch, brunch or an evening meal complimented by local craft beers, spirits and wines.

Frequently Asked Questions

What is the cancellation policy for DoubleTree by Hilton London Excel?

The cancellation policy for DoubleTree by Hilton London Excel varies depending on the type of room and booking conditions.

What are the check-in and check-out times at DoubleTree by Hilton London Excel?

Standard check-in time at DoubleTree by Hilton London Excel is 15:00 and check-out time is 12:00.

Does DoubleTree by Hilton London Excel provide breakfast?

Yes, Breakfast is offered at DoubleTree by Hilton London Excel. Breakfast option(s): Continental, Full English/Irish.

Can I bring my pet inside the DoubleTree by Hilton London Excel?

Pets are allowed on request at DoubleTree by Hilton London Excel. Charges may be applicable.

How far is the DoubleTree by Hilton London Excel from the closest airport?

The closest airport is London City Airport, and it is about 16 mins from hotel on foot (1.1 km).

About This Property

Nearest AirportLondon City Airport
Distance to Airport1.14KM
Nearest Train StationSilvertown
Distance to Train Station1.01KM
Nearest Subway StationCanning Town
Distance to Subway Station4.72KM
Average Price FromPHP16119
Hotel Star Rating4