Marriott Executive Apartments London, Canary Wharf

Marriott Executive Apartments London, Canary Wharf Reviews

Marriott Executive Apartments London, Canary Wharf

22 Hertsmere Rd, Tower Hamlets, London, E14 4ED, United KingdomSee Hotel Details
Marriott Executive Apartments London, Canary Wharf
Marriott Executive Apartments London, Canary WharfMarriott Executive Apartments London, Canary WharfMarriott Executive Apartments London, Canary Wharf
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Guest Reviews

8.9/10
Very Good
43 review
Verified reviews
Location8.9
Amenities8.8
Service8.9
Cleanliness8.9
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All reviews(43)
Positive reviews(26)
Reviews with photos/video(3)
Great location(5)
Negative reviews(5)
Edwinw21
Studio Apartment
Stayed in Jun 2025
Family
19 review
10/10
Outstanding
Posted on Jul 30, 2025
Spacious, clean, and well-equipped apartment with everything I needed. Great location and friendly staff. Very comfortable stay – would definitely book again.
Guest User
Studio Apartment
Stayed in Apr 2025
Family
8 review
9.5/10
Amazing
Posted on May 22, 2025
The hotel service was warm and friendly. We stayed for ten nights and were greeted warmly every time we met. The room was large and clean, the carpet and sofa were well cleaned. The room is very soundproofed and you can hardly hear any noise from outside. The room is fully equipped with cooking utensils and tableware, making it convenient for self-cooking. The transportation is also convenient, with several subway and light rail lines nearby. There are two large shopping malls nearby, so dining and shopping are very convenient. All in all, the stay was great and I would choose this apartment hotel again in the future.
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BooB
One Bedroom Apartment
Stayed in Aug 2024
Business traveler
20 review
8.5/10
Very Good
Posted on Oct 18, 2024
The location is good, the apartment room is large, with some views, and it is more cost-effective than the hotel in the same building, but the price on weekdays is also twice as expensive as on weekends. The equipment and facilities are a bit old, and the service attitude is very good.
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Guest User
2 Bedroom Apartment, Bedroom 1: 1 King, Bedroom 2: 1 King
Stayed in Jul 2024
Family
11 review
6.0/10
Posted on Aug 29, 2024
The hotel is in a good location, with three subways intersecting. There are many choices for food and drink in Canary Wharf, including large and small supermarkets. The room area is also very large. The two-bedroom suite we booked should be converted from three rooms, so some of the designs are not suitable. Very reasonable, but the victory is big enough. Apart from the above two innate advantages, the rest are just shortcomings. The overall sanitary condition is average, the furniture is old, the fabrics and carpets are all mottled, the room is not equipped with a washing machine, and the apartment does not provide a laundry room. This is a long-term stay. causing some inconvenience to the guests. And the room does not have any active cleaning service. I thought that even if the apartment cannot be cleaned every day, it can be cleaned at least once every three days. This hotel does not have it. We went to the front desk to ask for it before entering the room for cleaning. We stayed for a total of 6 nights. Only cleaned this time. There were only two pairs of slippers in the room. On the night we checked in, we called and asked for slippers, but no one delivered them. On the third day, we mentioned it again when we went to the front desk to clean the room, but there was still no supplement. We continued to call that night, and they were finally delivered this time. Came, but the service staff actually opened the door and came in by themselves. In short, next time I come to London, even if I can choose the Canary Wharf area, I will never choose this hotel again.
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Guest User
One Bedroom Apartment
Stayed in Feb 2024
Family
8 review
10/10
Outstanding
Posted on Apr 6, 2024
This time I chose this five-star hotel apartment and stayed for 11 nights. The price I booked at the lowest price including tax was about £230. The lobby room is over 50 square meters with a king-size double bed. I can apply for an extra child through trip. The small bed is placed in the living room and is very spacious, clean and bright. The dishes and cutlery can cook dinner for three people. The hotel has all the facilities you need. Many famous paintings show that this is a hotel that maintains traditional connotations. Every day I see batches of quality inspectors inspecting various parts of the hotel lobby, such as touching the door to check for dust, etc. The male manager’s angelic smile resolved some of my misunderstandings and my shortcomings in verbal communication. There was also one who could say Young people who speak Cantonese in Hong Kong provide very enthusiastic help. We go to the restaurant for breakfast every morning. The ingredients are fresh and delicious. When we checked in, the front desk staff took the initiative to help us become members of the Regal Hotel Group. We can enjoy breakfast at an unexpected discount every day. There are many shopping malls nearby, which is very convenient for shopping. There are three large supermarkets and small supermarkets within ten minutes. How many dozen can we get for our family? We came to London four times a year and stayed in a total of 3 different five-star hotels and 1 4-star hotel. This is the most cost-effective and high-quality hotel. It is as comfortable as living in your own home. and convenience, I give it five full marks 💯.
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yingying1966
Two Bedroom Apartment
Stayed in Jun 2023
Family
18 review
10/10
Outstanding
Posted on Jul 25, 2023
very good! The room just wasn't cleaned, probably because I only stayed 2 days. But the overall facilities are great. The family suite was originally two double-bed rooms, but after communication with Ctrip, one of them was changed to a twin-bed room, which is very considerate.
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Guest User
Stayed in Jun 2025
Other
10/10
Outstanding
Posted on Jul 9, 2025
I was here as part of a large coach party My room (724) was very clean and well presented staff were friendly polite and welcoming the hotel is situated near to the city of london without being too close the hotel is close to the DLR tracks which could be a bit noisy during rush hour so make sure you are not on the track facing rooms I.E east side of the hotel my rom (724) was level and facing the tracks which had a level of noise as the points were outside my room also train passenger could look directly into my room if the net curtain were moved out of the way, Breakfast was excellent with plenty of options for different tastes the only thing was there was no carpark which for a large hotel a bit of a design flaw but it was docklands
Guest User
Stayed in Apr 2025
Other
10/10
Outstanding
Posted on May 11, 2025
Excellent stay, Xavier was very helpful The hotel was very clean and the breakfast in particular was excellent. Room was spacious and clean, polite staff and close to amenities. Beautiful view of the wharf from our hotel room. All in all a very pleasant experience
Guest User
Stayed in Jan 2025
Traveling with friends
8.0/10
Very Good
Posted on Feb 21, 2025
This is a nice hotel. The location is good if you’re planning to spend lots of time in Canary Wharf. My friend and I came to tour central London, so the location was a bit annoying as it was about 30 minutes on the tube. The hotel itself is nice, definitely a business vibe. My favorite part was definitely the lounge and breakfast - really convenient and good options!
Guest User
Stayed in Jul 2024
Other
10/10
Outstanding
Posted on Aug 25, 2024
The apartment is an absolute delight to stay at, with the scenic views and lounge sofas, as well as the space and dining area, everything was great! They left us a sweet surprise, which meant a lot, unfortunate it was prosecco as we don’t drink alcohol! Either way, they were at my door whenever we requested something via the app as well as speedy IRD service, the food will be another reason I will be back. Thank you to the team for making our stay a pleasant experience.
rkerr30
Stayed in Dec 2023
Couple
8.0/10
Very Good
Posted on Jan 1, 2024
Great hotel, in a nice central location in Canary Wharf. Nice room size (exec suite) and big bed! Sometimes hotel rooms are tiny but this was plenty of space for the two of us. Standard check out time is midday which is later than most hotels and a huge plus! Lovely service at the Gin and Tea bar within the hotel too. Would stay again.
Response from Property: Dear rkerr30, I would like to thank you for taking the time to tell us about your experience with us. It is lovely to learn you had a comfortable experience in our spacious room and bed. I shall also share your feedback with our bar team who are indeed the best. Best of all, you would be happy to return, and this is the best compliment we can ask for. We look forward to your return visit. Best wishes, Mari
Joanna B
Stayed in Mar 2024
Family
10/10
Outstanding
Posted on Apr 6, 2024
We booked a family room in the hotel but got moved to these apartments, which was a fabulous surprise and very happily received. Beds were amazingly comfortable, bathrooms clean and well equipped and it was silent, we couldn't hear a thing outside and slept really well. Staff were all lovely and helpful, when they asked why we were visiting and I explained it was my daughters birthday and we were going to see Abba they delivered some cupcakes to the room which was a kind gesture. Breakfast was fantastic it was a brilliant experience. Perfect location for Abba as you can jump on the DLR which is about a 30 second walk away, go direct to Pudding Mill Lane in around 8 minutes. Would absolutely recommend this place
Response from Property: Dear Hastings1980, I want to thank you for your lovely feedback. We appreciate the time it took to leave such a detailed review. I am extremely glad your family enjoyed this trip to see Abba so thoroughly and that a little surprise was included. We look forward to welcoming you back again when your travels bring you our way. Best wishes, Mari
Hassan Z
Stayed in Feb 2024
Business traveler
10/10
Outstanding
Posted on Mar 5, 2024
Excellent service room food all very good special thank to shilpa samksha Yusuf. They helps a lot very frindly. Very much comfatable stay. Location was good. Comfatable to stay with fmly also. Thank you everyone. Smooth check in check out very helpful. Thank. You
Response from Property: Dear 09357JK, Thank you for your feedback. I am glad our team was friendly and helpful and you had a seamless stay. We look forward to welcoming you back when your travels bring you our way. Best wishes, Mari
Guest User
Stayed in Jul 2023
Family
4.0/10
Posted on Aug 8, 2023
Absolutely dreadful. The Executive apartments are in desperate need of renovation and refurbishment. For those of us who live in clean, remodeled, homes, it is a disappointment. There was mold all over the bathroom, the crevices of the apartment were caked with dirt, the refrigerator stunk and was haphazardly schlepped into the corner area, it was just so awful. To have spent so much money and stay somewhere for 8 days being absolutely grossed out, was just a terrible experience. Also like to add that on night 1, when I explained the conditions to the Manager Mel; he replied “well it is what it is”. Another manager Hassan helped us towards the end of the stay but at that point we were already leaving. This hotel looks lovely on the outside and has a great Location but you couldn’t pay me to stay there again.
Response from Property: Dear chan10836, thank you for your honest feedback. It is disappointing to hear that you had an unpleasant experience with us. I have contacted you directly to discuss this further. Sincerely, Fanny Hanisch Assistant Front Office Manager
Neil M
Stayed in Dec 2023
Couple
6.0/10
Posted on Jan 24, 2024
Lovely hotel in perfect location. Just a shame about the staff as it was almost like they were reading a script no personal interaction with us just bland atmosphere and dynamic. The hotel was clean and food was average but honestly staff need to be more upbeat
Response from Property: Dear neilmD1168ZY, our sincere apologies for your unsatisfactory stay, especially with regards to our staff service. I will contact you via a private message to discuss this further. Sincerely, Fanny Hanisch Asst. Front Office Manager