Guest User
May 17, 2025
The hostel’s location and cleanliness are solid, but the operation is a disaster.
First, reception is hidden inside a bar downstairs—confusing for new guests. Staff (who double as bartenders) often leave the desk unattended, forcing you to wait. The check-in system is broken: I was assigned an already occupied bed, and another girl told me she’d been moved for the same reason. After being reassigned, I was woken at 3 AM by staff shining a flashlight in my face,claiming there was a "problem" with my bed. They confirmed my name but offered no apology—just rude disruption. Turns out, that girl didn’t return at night, so they removed her belongings and gave her bed to someone else!
Instead of fixing their own mess, they disrupted multiple guests in the middle of the night. Unprofessional, chaotic, and downright rude—especially for a chain hostel. Never again.