Ibis London Shepherds Bush - Hammersmith Reviews

The bathroom smells horrible. The cleaning lady banning the doors really harshly and made my whole bed shake. I ask for iron and was given one but it does not work. Did not feel totally relaxed there at all.

I stayed to join the cncert in Shepherd's Bush Empire. the location is perfect ,it's 3minutes from the station Shepherd's Bush where there are so many restaurants and food markets. The biggest shopping cnter in the world is neathere. Breakfast is same everyday, it's a pitty. the receptionists are so nice, klnd,smily, helpful to guests. especially Nicola helped me a lot when the taxi I booked didn't come He phoned to taxi driver, and taxi company which didn't answer at all. He tried to access them for many times, and at last he took me to the tube station with 2heavy suitcases、　he carried them up on steps to platform. If he didn't help me,I couldn't find station, nor carried laggages, nor went to the station on time. I really appreciate him.

Great hotel. Near to shepherd bush station within 10 mins walking distance. Near to supermarkets such as Lidl, restaurants, walking distance to a laundry shop. Beds are compact.

We stayed for two days and it was a lovely stay. We got a twin bed and the room was a decent size and it wasn’t too hot. Beds were comfortable and the bathroom was also a decent size (wet room) and the water was nice and hot. In terms of the cleanliness, at surface level it was cleaned but you could tell it wasn’t throughly cleaned. There was dust and dirt here and there. But at the same time it wasn’t bad if that makes sense. For the price, it was worth it in my opinion. The location was great too, the underground was like 4 minute walk and Westfield White City was also around the same area (5 minute walk). There is a small local shopping centre next to the hotel where you can find Lidl, Sainsbury’s, Poundland and other shops. There are also many places to eat around the area.

Room was basic but bed comfy. Location good for what needed it for. Most staff need a get a personality and atleast smile. Axel was polite and helpful after other staff couldn’t really care less and not great attitude. Shift team leader pleasant enough but his enthusiasm didn’t reflect other staff.

Just a quick overnight stay. Close to tube so great for getting around . Lots of shops and restaurants near by.

Great staff at reception, and unlike other hotels this seems very safe especially when u need a keycard to get in and out the building as well as in the elevators.

Clean and in a good location, very close to the tube station.

Great location. Great price. Great room.

Location was great. Rooms a bit old but overall was a great stay

This hotel is the worst to stay at, reasons: 1) I had 3 luggages and 1 bag with me. Upon check-in, no one didn't assisted me with my luggages to my room, they just looked at me struggling with them. 2)Toiletries are not provided 3) Robe and bed slippers are not provided 4) Breakfast: Not much options and taste very poor 5) Hotel location from the airport proximity is a lie on the booking site. It takes more 25mins to get to either location 6) Hotel location from the tourist attraction areas such as London Eye etc proximity is also a lie. It takes more 30mins to get to the locations. NB. I would NOT recommend anyone to stay at this hotel because after staying, I understood why payment was non-refundable. No one in their right mind would pay so much money and not expect to get even an inch of luxury. And mind you, my reservation was for 5 days. So can you imagine staying somewhere uncomfortable for so long!

near my fav weatherspoon! value for money $$$$

the hotel room a bit small for us. Not enough space to keep things. feeling a bit cramp. the hotel is far from the center of touristic spots and can easily call up uber . breakfast is moderately acceptable .

Just my daughter and myself staying here for two nights, as she was attending music gigs. I drove here from the Hammersmith O2 and we arrived just before midnight. No Parking signs and not clear where to park? Found a car park and drove up a ramp but wasn't sure if this was the place for ibis customers. It was dark as late. Decided to drive back down and double park outside the hotel to ask, as it was late at night. I was told it was the right place . Parked but wasn't sure where to exit to get to hotel, as there was no sign? Not keen hanging around in dark place in London and had young daughter with me! Saw a door so assumed it was a lift. Went down but ended up outside Lidls- it was closed and the door out was locked . So back up in the lift! Saw a man in a small car park cubicle box- so asked him where I should go ... he advised me to drive all the way to other side of car park and the ibis lift there. We found it and re parked . But for goodness sake put a sign up by the entry to car park!!! 1. To confirm this is the ibis car park 2. Directions at entry to drive to other side of car park to where the ibis hotel and lift are!! Advise what to do - take car park ticket to reception to get discount. Was only £22 for 2 days which was brilliant - the hotel is central to so much . Cinema, market , gig venue and plenty of shops and eating places. The hotel itself was absolutely spotless and comfy bed . The shower hot and bathroom spotless. Towels and soap etc provided. Everything you need for a stop in London. Staff friendly and all in all a great place to stay. Will definitely stay again if any more gigs this way. Thank you 🙏