Guest User
February 9, 2025
First of all, let's talk about the service. At about 1 a.m., the fire alarm in the room and all floors rang for nearly half an hour while I was sleeping! I called the front desk but no one answered. It was no one, not busy tone! I couldn't figure out the situation, so I had to pack up in a hurry and walk down the stairs from the 15th floor with other guests! When I walked to the first floor, I saw a hotel employee talking to a firefighter. He just said "Thank you very much" to the guests who came down, but didn't say what happened, as if he was used to it! Until I checked out 2 days later, no one explained what happened that night, and there was no apology letter! ! In a similar situation, when I stayed in a hotel in Taiwan two years ago, the alarm in the hall only rang for a few seconds and didn't wake up most of the guests. The next day, an apology letter + candy and cakes were given to each room!
Secondly, the hotel is not very old, but the faucet and drain of the bathroom basin are visibly rusted. And the shower room has no door, just like a Novotel I stayed in Paris last year! A lot of water will splash on the ground beside the basin when showering! Are the bathrooms of Accor hotels in Europe designed by the same **? ! The shower has only one mode, the water pressure is not enough, and there is no smart toilet, so you can't flush your butt! The design of the bedside socket is also problematic, and it does not take into account the situation that international guests will use adapters!
Finally, the hotel is between the two major subway transfer stations of Euston and King's Cross, but it is right in the middle. It takes 7 or 8 minutes to walk to both stations! Moreover, the hotel seems to be near the old town, which is old and there are no high-rise buildings. The nearest large supermarket takes more than 10 minutes to walk, and McDonald's and KFC also take 10 minutes to walk!
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