DoubleTree by Hilton London Ealing

Service Quality: The staff are consistently praised for their warmth, friendliness, and professionalism. Guests appreciate the welcoming atmosphere, including gestures like a complimentary cookie on arrival, enhancing the overall hospitality experience.(based on 23 reviews)

Honestly, I could not sleep in the nights. I was at room 327 for 3 nights, it was so noisy just outside the window, I don’t know if it was a boiler or something else as I could not see. I complained to the receptionist hopping they would give me different room but no way. You would not say I was in Hilton room, so disappointing.

Good Location that is located close for the Underground (about 10min walk) or from the A406 North Cir Road. A Sainsburys Local is located next the Tube Station and also opposite is a garage for fuel. As for the hotel, the rooms are small and if you are planning on spending some time in your room and there are two of you, you better know your fellow sleeping partner well. However it had all what I needed. Coffee machine (POD type) and bottled water was provided. Not much hanging space, if you are staying 4+nights, you might need to upgrade your room to the next level. Bathrooms are SMALL, and would say smaller than Travelodge ones (new build). Air con in my room worked, but not to USA standards, and would have had to have it on over night to keep the room cool (outside temp was 24 during day and about 18 at night). Car parking is available, but at 14.50, it is expensive for nthis part of London. I notice that after 1800 you can park on the road opposite the hotel. The bar and restaurant was busy, and some people seem to be local, which I found reassuring for a hotel. Service from reception did not blow me away. It was more a "sign the booking sheet, leave a £50.00 deposit, and here is your key." As for someone that had not stayed at thnis hotel before, some more open questions like the arrangements for car parking, or even where the lifts were, would have been welcomed. It was no more than 3/5 for service. One lift was out of order. The reason it was not a 2/5 was because the receptionist DID NOT read out aloud my room number. Something that I detest. Especially when you are travelling alone. No hotel should read your room number out in reception, but should point to it on your card accordingly. Also, when I asked for a copy of my room key as I had left mine in the room, there were no additional security checks made. I just said my room number and was provided another two keys. You would not give your house keys to a stranger in the street, so why give out a room key without checking who I was.