Guest User
May 10, 2025
Review of Upper Deck Lonavala: Disappointing Experience
I had a thoroughly disappointing experience at Upper Deck Lonavala. The stay was far from what was promised or expected. The rooms were not up to the mark in terms of cleanliness, maintenance, or comfort — a huge letdown considering the premium price charged.
One of the most frustrating aspects was the complete lack of Wi-Fi, which was neither communicated in advance nor addressed during the stay. In today’s time, such a basic facility being unavailable is unacceptable, especially at this price point.
The cost charged for the rooms is simply unjustifiable. The overall quality of service, amenities, and room standards did not match the rate being asked. It felt like we were overcharged & should be refunded for substandard facilities and a poorly maintained room & property.
I would not recommend this property and will not be returning.