Quality Inn Logan Near University

DO NOT STAY HERE. Claim that it is close to the University is not true. The hotel is run down and dated. Breakfast is horrendous. The "orange juice" was some kind of Tang like punch with very limited options (no fresh oatmeal, only two cereals, no hard boiled eggs, fruit bowl was filled with mushy old apples, and on on on). We had to go elsewhere for breakfast. Last day of stay we found what looked like a full size BED BUG crawling on one of the beds. We captured it in a cup. Confirmed online that it actually looked like a bed bug and brought it to the front desk a so they could take immediate action. After we had been on the road for about 15 minutes, they called us claiming that pest control just happened to be there and said it was a flea not a bed bug. Pest control was not there when we left. It is very unlikely they were there within 15 minutes of our departure. Also, the claim it was a flea was untrue. We have a picture of it and it is definitely a bed bug and too large to be a flea. Besides BOTH bed bugs and fleas are gross and unsanitary. (btw, we did not have an animal with us in the room). Woman who called said they might give us a room credit. She said she would call back. She never did. When we got home we had to go through all of our luggage, clothes and shoes to clean and sanitize them. We called the hotel again the next day. The man who answered was very rude. He claimed pest control had come to the room and did not find any bed bugs. I asked if they had showed pest control the bug we brought them in the cup. He refused to answer and kept repeating that pest control hadn't found anything in the room. I asked about a credit. He refused and was very rude. He claimed he would have the manager call me but it has been several days now and no one has called.

The hotel was not near Utah State as claimed. It was dated and run down. The breakfast offered was of much poorer quality than comparable hotels. Instead of orange juice, they served an orange punch. No fresh oatmeal. Only fruit was old soft apples in a bowl. On last day found a bug crawling on bed. Looked it up online and confirmed was a bed bug. We brought it to to front desk. 15 minutes after we left the called and said pest control was there and said it was a flea not a bed bug. Not true. Too big to be a flea. The said the would call us back about credit. They never did. When we called back, male employee was very rude on phone. Claimed nothing was found in room by pest control. When asked if they had shown them bug we brought them, said he didn’t know bc he wasn’t there. Said he would have manager call. Never did.

The tv in our room did not work. A girl came to fix it and spent less than 5 minutes. We asked for another room and they were full. She said the next employee that came in at 11 pm was better at fixing tvs. That employee never showed up to try to fix the tv. The next morning when I asked the guy for a partial credit, he said since we booked through *******, there was nothing he could do. He could have cared less about helping us.