Gold Circle Inn

Room and bathroom were spotless. Beds were very comfortable. Staff were very helpful and the free breakfast was very good.

We booked our stay through *******. We completed all of the details requested through *******, parents, 2 teenagers, 1 child (5). When we arrived we learned that our requested room with 2 double beds turned into 1 double bed and a twin. Then we experienced a surcharge direct from the hotel for our 5th guest. When we inquired about the bed sizing it was explained away as an "*******" issue. The surcharge for our 5th guest again explained away as an "*******" issue. When we requested to speak to a manager, the hotel clerk said, "they called the manager and there is nothing they can do". Manager was not on-site and could not be bothered with our 3 pm check-in to come and speak with us. Although the hotel clerk we dealt with was cordial, receptive and respectful to us and their manager, it was quite apparent to us they felt unsupported, even embarrassed about their limited ability to do the right thing for us.

We really enjoyed staying at this hotel, so many positives. The staff was incredibly friendly going above and beyond to make our stay comfortable. ... from front desk to Housekeeping staff. Always helpful in nature which we really appreciated. Everything about our room was satisfactory..well cleaned and comfortable. We will return on our next visit to Lloydminster. And oh yes, a very good continental breakfast they serve.

I will Not book here again. Rooms weren’t cleaned. We told front desk but ended up getting our own towels and garbage bags. When I checked out and told the front desk about it they said our room was checked off for being cleaned or we had our do not disturb on. That sign was never hung out. The breakfast is barely edible. Very disappointed in this hotel. They need to do better.