30 James Street

30 James Street Reviews

30 James Street

Albion House, 30 James St, Liverpool, United KingdomSee Hotel Details
30 James Street
30 James Street30 James Street30 James Street
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1 night

Guest Reviews

6.5/10
52 review
Verified reviews
Location7.0
Amenities6.4
Service6.5
Cleanliness6.3
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All reviews(52)
Positive reviews(25)
Reviews with photos/video(7)
Negative reviews(27)
amyyyyyyyy3
Family Room
Stayed in Jun 2024
Family
2 review
7.0/10
Posted on Jul 21, 2024
The whirlpool didn't whirl Sofa bed didn't have bedding Other than this The room was huge The staff was lovely! The Titanic theme was amazing!
LucyJ
Quarter Room (Sleeps 4)
Stayed in May 2024
Traveling with friends
6 review
7.5/10
Posted on Jun 30, 2024
Room was a bit dated, door needed effort to get it to close properly. Carpet had some stains on/could have done with a hoovering. Friendly/helpful staff. Hotel is in a great location. Decent breakfast.
Colin
Standard Double Room
Stayed in Jun 2024
Couple
1 review
5.5/10
Posted on Aug 22, 2024
The air con was broken so had a noisy fan which was rubbish on a very hot day , carpet and hotel was not the cleanest, no roof top bar in week was open , had to pay £50 deposit for damage to room which said be back in my bank and after 10 days was told then 15 days , then weekend did not count as not working days .still waiting for manager to phone me and no one reply to emails. Coming up to 25 days and still no deposit in my bank . Staff just fob you off saying it will be sorted or manager would call me . But nothing
Guest User
Superior Double Room
Stayed in May 2024
Couple
1 review
10/10
Outstanding
Posted on Jun 28, 2024
Lovely hotel and friendly staff . Nice spacious rooms
Guest User
Family Room
Stayed in Sep 2023
Traveling with friends
3 review
8.0/10
Very Good
Posted on Oct 21, 2023
4 of us stayed the night, very convenient near the train station. We had a good stay will visit again.
Anonymous User
Accessible Room
Stayed in May 2023
Family
5 review
8.5/10
Very Good
Posted on Jun 26, 2023
Great location with pleasant and helpful staff. Good breakfast and comfortable beds.
Guest User
Accessible Room
Stayed in Jul 2022
Business traveler
31 review
2.0/10
Posted on Sep 5, 2022
The hotel is advertised as a spa hotel, the hotel does not have a swimming pool or sauna for guests. We contacted the hotel before arrival, this was confirmed. We wanted to cancel the hotel. The hotel confirmed that we would get a refund. we never got one. Basically impossible to get through to the reception. Very frustrating.
Guest User
Accessible Room
Stayed in May 2024
Traveling with friends
8 review
7.0/10
Posted on Jun 17, 2024
The hotel is in a good location, very close to the train station, but the facilities are very dilapidated. There are only stairs to enter the hotel lobby, which is very inconvenient.
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6/7
Guest User
Superior Double Room
Stayed in May 2024
Family
3 review
8.0/10
Very Good
Posted on Jun 7, 2024
Hotel with interesting and different theme.
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Guest User
Luxury Double Room (Sleeps 4)
Stayed in Aug 2023
Family
3 review
10/10
Outstanding
Posted on Sep 13, 2023
Very good, great, very satisfied
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Iria.vázquez
Luxury Double Room (Sleeps 4)
Stayed in Feb 2023
Family
1 review
9.5/10
Amazing
Posted on Apr 5, 2023
The people were very nice and the room was super nice although it was a little dusty and the carpet in front of the bathroom was damp
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Francisco
Quarter Room (Sleeps 6)
Stayed in Oct 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Nov 28, 2024
All good
Original TextTranslated by Google
Guest User
Stayed in Feb 2025
Other
10/10
Outstanding
Posted on Mar 29, 2025
Had a really enjoyable stay here a few years ago with my friends. It was a big group of us and it was really nice to all share a room rather than being separated. We had two big double beds and two sofa beds, as well as a big bathroom with huge tub (enough to fit 3 of us!) and also a kitchen and dining table. It was clean, decorated nicely and staff were nice. We really enjoyed our stay here and if I were to go away with a big group of friends again I would 100% book here again :)
817DebbieB
Stayed in Feb 2025
Couple
2.0/10
Posted on Mar 23, 2025
I should have trusted my instincts that something wasn’t right when I hadn’t heard from the hotel booking provider for a month reminding me of my upcoming stay. We arrived yesterday by train to find it was closed and the lady on hotel reception next door said it had been for approximately 2 weeks ! Unfortunately they did not have rooms available and we were in a hurry to get to a football event at Anfield and needed to drop overnight bags off. Thankfully there were rooms available at hotels on castle street so were able to go there last minute otherwise we would of had to return home and miss the event I’d payed £173 for 1 night and despite some recent poor reviews I decided it was worth taking a chance and was looking forward to staying at this historical place
Samantha P
Stayed in Feb 2025
Traveling with friends
2.0/10
Posted on Mar 22, 2025
Can’t review, got to the hotel yesterday for our booking to find the hotel completely shut. No communication from the hotel advising our booking was cancelled. Had to find last minute accommodation in Liverpool for the night as we had an event booked so couldn’t just go home. Avoid at all costs