Swisstouches Resort Hotel

職員們很親切，温泉浴池很好。

Very satisfied with the stay, the hot spring experience was great, the staff nearby were very conscious, especially Wang Mengyuan and Huai Yetong at the front desk, who had a very good attitude and provided very good service. This was a great stay experience and I will come again next time!

酒店環境還不錯，房間乾淨舒適，前台辦理入住的姑娘王夢圓很友好，温泉♨️水質清澈，泡着很不錯👍

值得推薦，一個休閑聚會的好地方！

This was a very dirty trip. We booked a deluxe twin room (including breakfast) and because we were a mother and daughter, we added an extra bed for 300 yuan. When the front desk receptionist said that we had to pay for breakfast for this bed, I said okay. (Later, when I made a reservation at the restaurant, the waiter said that this was free and did not need to be paid for) This front desk was a bit unprofessional! I asked if a charger could be provided for the room. The front desk (with a cold attitude throughout the process) asked me to scan the power bank. Alas, I was speechless. Why do I feel that my question is a bit redundant... (Later, it should be a lobby manager. When we checked out and returned to the room, he told us that there was a wireless power bank in the room) 🙂↕️ Let's talk about this room. It is estimated to be more than 40 square meters. Because someone in the family is in a wheelchair, there is no sign on the glass of the bathroom design, and the room lighting can easily cause visual errors, which is indeed very dangerous for the elderly or people with limited mobility. This aspect should be more humane. The toiletries in the bathroom are a bit too backward, such as the toothpaste that is provided, which cannot be twisted open or squeezed out. There are pictures! Let's talk about breakfast. It's monotonous, too monotonous! Is it because there are few guests staying here that this is the arrangement? The same dish, three of us ordered three servings, too much! Celery with bean curd, we had no choice! Is it worth the price? I asked why there was no pillow for the extra bed in the room, and the waiter glanced at the bed opposite, meaning that I should take one from the two beds... We paid to stay in the hotel, and it felt like begging. It was a very bad stay. I praised that our family was in a wheelchair and the hotel did not have convenient facilities for the disabled, so the waiter in the restaurant helped to lift it. I still have to thank them for this. Overall, it was too bad and really needs to be improved! This is my experience after spending 1644.

環境優美，衞生乾淨，服務貼心。感謝suge小姐姐的熱情，細心指導遊玩路徑。很滿意的一次旅行。

It's perfect for a day trip to Yuanjia Village. After the day trip, you can go to the Swisstouches Resort Hotel at the entrance of the scenic spot. The room is very clean and well-equipped. From the entrance to the hot spring, the service staff has a very good attitude and takes the initiative to greet. The smile from the heart makes people feel comfortable. I praise Mia for her good service. The hotel has many pools of different sizes, including indoor hot springs and swimming pools, as well as outdoor ones. When the weather is good, the photos taken are like a holiday at the seaside. There is also a small playground indoors where you can play on the water slide. Children like it very much [planting grass] After soaking in the swimming pool, the hotel has a shower room, a steam sauna and a resting place. It feels good to lie down and sleep~ It is recommended to drive there by yourself. The hotel can park, just at the entrance of the Yuanjia Village scenic spot. Go to the neighboring Yuanjia Village for a walk. There are famous snacks in Shaanxi! You can also buy hot spring tickets separately to soak in the hot springs. It's convenient to do it according to your needs! In short, it is highly recommended, the first choice for a one-day tour in Xi'an!

房間入住滿意，服務到位，前台謝坤坤服務體貼入微，温泉水質清晰，園區環境不錯，很滿意。下次再來

時令歡迎水果（3種）:送了水果，還送了一壺紅棗銀耳羹。