Heming Lake Hot Spring Hotel

酒店很新，床非常舒服。就是早餐差強人意，沒什麼吃的

從來沒有給酒店差評，但這個所謂四星酒店，必須評論下。酒店接待中心就一個小小的桌子，旁邊公寓和酒店的人一起辦理入住，服務人員就一個，現場混亂，嘈雜。等好久辦房間，問前台問題，態度很差，一問三不知。房間榻榻米床上就有幾張隔離墊，連床單都沒鋪。酒店早餐很差，雞蛋一人一個，第一次在酒店吃早飯按人頭給雞蛋的，這是2000多一晚的酒店的早餐，太離譜了！温泉更可怕，到店4點多去泡温泉，池子裏飄着可怕臟東西，這是之前的客人把這裏當澡堂了？為什麼不及時換水，清洗呢，真的是非常差勁的一次温泉體驗！也許，這裡是接待團體活動的吧，強烈建議散客，不要來這裏！

The hot springs are open until 8pm, but in fact, there are only a few pools with water after 6pm. If you are in a hurry to clean the pool and get off work, you can say 6pm. We tourists who want to come can decide for ourselves whether to come earlier. What's this? Only two bottles of mineral water are given. If you want more, you will be charged. It's three yuan a bottle. Where can you buy water at night? You can drink the expensive water. It's okay for a hotel that costs 600 yuan a night to have limited water.

1.到達酒店後，開始感覺不錯，進屋後，衞生間馬桶有污漬還有毛髮，一看就是上一個顧客走後沒刷，手盆裏也有粘住的毛髮，衞生間門後也不乾淨。2.晚上電視不好使，找工作人員來看，告訴我遙控器不是這個電視的，我説你那個電視歪了，會不會掉下來，人家直接回復我一句，那你別看了，掉下來不得賴你嗎，我當時強忍着火沒吱聲，到我離開這個電視也沒看成。3.酒店隔音不好，隔壁半夜洗澡流水聲聽的一清二楚

前台態度極其不好，住了這麼多酒店沒遇到過這樣的酒店前台不知道在那個地方淘來的，我是從來不給差評的人，今天這個差評我必須給，服務人員素質極差

We passed by Lindian to take a hot spring bath. In order to save trouble, we booked a room in the scenic area. First of all, let me talk about the advantages. The lady at the front desk was very easy to communicate with. We wanted to bring our pets, and the lady at the front desk said that we could arrange a room next to the side so as not to affect other guests. I was very grateful! The disadvantage is that it feels like there are some problems with the hotel's management. The facilities are not perfect. The front desk is very small. We almost didn't see it when we checked in. There were a lot of people around and not many people at the front desk. When there are a lot of people, they can't handle it and the efficiency is relatively low. The front desk has worked hard with customers checking in and asking all kinds of questions. Then our room is next to the linen room. Not to mention the customers in the corridor who got up early and shouted that day, the hotel staff in the linen room next door shouted at the door of the linen room, which is outside our room, for the whole morning. I have no objection if you go into the room to work. The sound insulation is not good. I really didn't get enough rest. The service awareness needs to be improved!