Kingdom Hotel

Staff Service: Guests consistently praised the staff for their kindness, respect, and consistent friendliness throughout their stay. The service was described as attentive and professional, contributing positively to the overall experience.

I have never felt more unsafe. I couldn’t recommend this place less. I would never stay here again. They had to give me three different rooms due to the party music and broken air conditioners and fans. Third room I got, I stepped on a broken shard of glass that I couldn’t get out of my foot until I returned home, while the worst part of all, someone entered my room at 5am, slammed the door, and ran away. As a solo female traveler, I was TERRIFIED. I had no clue what was going on, if someone had been standing over me as I slept, if my things were stolen. I freaked out screaming running into the hallways asking a maid for help. They called to reception for them to come and help. Nobody called or came until I called the front desk demanding for assistance for over 5 minutes. Someone came up and just said “sorry, must’ve been an accident”. I demanded for someone to give me answers. The lady said she was going to call someone and come back to my room, and never did. I didn’t sleep at all due all of these factors so I don’t even know how I can even say I “stayed” here. I went down to the front desk around 10am for checkout and to get answers. The front desk ladies proceeded to laugh at me (which I have a photo of) and shrug. I told them over and over I had a flight to catch and really need to speak with someone. After 20 minutes, a man approached me and told me he would contact ******* for a refund for me, took my phone number, and I still have not heard from him.

Good Place to Stay Very cozy, safe, good breakfast, good restaurant, and you feel a positive vibe. Thank you very much, I hope to return there soon.