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Verified reviews
Location9.5
Amenities8.7
Service8.9
Cleanliness9.5
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All reviews(244)
Positive reviews(232)
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Great service(18)
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Garden view(6)
Well designed(5)
Negative reviews(12)
Guest User
Naxi Garden-View Twin Room
Stayed in Jun 2025
Family
2 review
10/10
Outstanding
Posted on Jul 22, 2025
The best hotel in Lijang. The staff was extra-helpful, the location perfect for soaking-in the atmosphere of the Ancient City.
Najlepszy hotel w Lijang. Świetne jedzenie i miejsca przy oknie podczas śniadania z widokiem na piękny placyk. Polecamy
Response from Property: 尊敬的賓客:您 好,很感謝您對我們的認可,您的每一句讚美都是對我們最大的鼓勵,也是我們不斷進步的動力,也真心期待您再次光臨!
Guest User
Naxi Garden-View Twin Room
Stayed in Jun 2025
Family
1 review
10/10
Outstanding
Posted on Jul 24, 2025
Excellent stay experience, the bed in the room is very comfortable, the hotel is large, with three courtyards and a gym. I was very tired after going out during the day and didn't want to take the kids for a walk, so I just let them run in the courtyard. The Burmese osmanthus flowers in the hotel were in full bloom and smelled very fragrant, making it very convenient to take the kids for a walk. In the afternoon, I had a cup of coffee in the hotel cafe and was in a daze. In the evening, I sat at the door of the hotel to enjoy the cool breeze. It was great, I will come again next time!
Original TextTranslated by Google
6/8
Response from Property: Dear guest, thank you very much for choosing Lijiang Wangfu Hotel and for your positive comments! We are delighted that you enjoyed your stay. We will continue to be passionate about providing every guest with a home-like experience. We look forward to welcoming you again!
Eddy Hui
Naxi Garden-View Twin Room
Stayed in Jun 2025
Solo traveler
32 review
10/10
Outstanding
Posted on Jul 25, 2025
The price/performance ratio is very high, the building is very distinctive, it should have been renovated not long ago, everything is in place, the whole building has several entrances and exits. It is a very typical old Naxi building.
Original TextTranslated by Google
Response from Property: Dear guests, hello, thank you for choosing to stay at Wangfu Hotel. We are very happy to let you have a wonderful memory and journey in Wangfu. Our hotel is located in the ancient city, with convenient transportation. It is the former site of the ancient Muwangfu Post Station and the most distinctive Naxi residence in the area. We have been constantly improving and increasing diversity. We hope that every customer will keep a good memory here. We look forward to seeing you again!
Guest User
Naxi Garden-View Twin Room
Stayed in Jun 2025
Traveling with friends
4 review
10/10
Outstanding
Posted on Jul 12, 2025
The hotel is nestled beside the south gate of Lijiang Ancient Town. It is just a few steps away from the bluestone-paved streets, but it is cleverly away from the hustle and bustle. Pushing the door and entering, the layout of the traditional Naxi courtyard suddenly unfolds - the eaves and corners carry the arc of time, the carved wooden windows reflect the skylight, and every detail reveals respect for local culture. Sitting on the rattan chair in the courtyard in the evening, listening to the faint folk songs coming from the ancient city in the distance, watching the sunset paint the wooden building with a golden edge, in a trance, I can't tell whether I am in a painting or in the depths of time.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we are really very moved. We will continue to work hard and look forward to your visit again!
Guest User
Naxi Garden-View Twin Room
Stayed in Jun 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Jul 10, 2025
From the moment you step into the hotel, you can feel the enthusiasm and professionalism of the staff. Whether it is the reception at the front desk, the porter, or the meticulous and thoughtful catering service, every smile and every greeting makes people feel at home, especially the newly renovated room is antique, clean and sanitary, and very comfortable to stay in. It is a hotel worth recommending 👍
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your perfect review. Your support and encouragement are the greatest motivation for us to move forward. Lijiang Wangfu Hotel strives to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. We look forward to seeing you again!
Guest User
Naxi Garden-View Twin Room
Stayed in Jun 2025
Family
14 review
8.0/10
Very Good
Posted on Jul 25, 2025
The air conditioner in this palace can only heat, not cool. It was so stuffy that I got altitude sickness in the middle of the night. I had no choice but to sit in the corridor until dawn.
Original TextTranslated by Google
Response from Property: Dear guest, hello! We are deeply sorry to see your message and sincerely apologize for it. Because Lijiang's summers haven't been as hot as they have been in recent years, our central air conditioning was installed years ago without cooling considerations. We will look for the best solution based on weather changes. Once again, we offer our sincerest apologies.
Guest User
Naxi Garden-View Twin Room
Stayed in Jun 2025
Other
4 review
10/10
Outstanding
Posted on Jul 26, 2025
Inside the ancient city, the hotel really looks like the courtyard of a royal palace. It is clean and hygienic, and the staff are very friendly. The only regret is that I encountered a few tourist brothers who were shouting and playing cards in the courtyard downstairs before 8 o'clock in the morning.
Original TextTranslated by Google
Response from Property: Dear guests: Hello, thank you very much for your support and recognition of the hotel in all aspects. Everything we do is to bring a different holiday experience to every guest. We are very grateful to see your satisfaction and affirmation. We will continue to work hard and do better. We look forward to your visit and patronage again!
Guest User
Naxi Garden-View Twin Room
Stayed in Jun 2025
Family
7 review
9.0/10
Great
Posted on Jul 24, 2025
Wangfu Hotel is in a great location, and the hotel architecture is very ethnic. At night, many people check in and take photos at the gate. The various small green plants in the courtyard are artistic. There is also a thoughtful luggage delivery service when checking out. I stayed here for the entire three days in Lijiang!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition of our hotel. We will continue to work hard to improve and provide you with a better stay experience. We look forward to meeting you again!
zoujunfeng
Naxi Garden-View Double Bed Room
Stayed in Jun 2025
Family
7 review
4.0/10
Posted on Jul 23, 2025
The room is old, renovated from an old building. If you often stay in hotels, you might not be able to accept it. The whole room is very dark, and I felt very depressed after staying there for two days. The hot water was very weak and it was like peeing. In an old hotel like this, using carpet makes it difficult to ensure hygiene. I had a sore throat after two nights.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Lijiang Wangfu Hotel is located in Dayan Ancient Town. It's a pure wooden structure, with all buildings made of wood and warm lighting in the rooms. We are investigating and rectifying the issues you mentioned. The hot water pump has been repaired today. We can guarantee the sanitation. We apologize for the inconvenience you experienced during your stay! On behalf of all our staff, we offer our sincerest apologies.
Guest User
Naxi Garden-View Double Bed Room
Stayed in Jun 2025
Family
2 review
6.0/10
Posted on Jul 25, 2025
We initially stayed in room A202, but it was a corner room with no soundproofing from the street. We then moved to room A210. After one night, a strange odor began to emanate from the room at dawn. We stayed there for another night, but the odor persisted, so we quickly checked out.
Original TextTranslated by Google
Response from Property: Dear guest, first of all, we sincerely apologize for the inconvenience caused. We take this matter very seriously and will investigate the cause and resolve it. We sincerely apologize for any inconvenience this may have caused you. We wish you good luck with your work and good health.
Guest User
Naxi Garden-View Twin Room
Stayed in Jun 2025
Family
1 review
1.0/10
Posted on Jul 22, 2025
The hotel does not have a parking lot, and it will not inform you in advance. If you drive to the hotel by yourself, you will waste a lot of time on parking, and you have to pay for the extremely expensive parking fee (10 yuan/hour).
The hotel facilities are old and the ventilation is very poor. The two rooms we booked smelled like sewers. What's more outrageous is that the water from the faucet and shower is as small as a child's pee. It is a very painful experience to wash your face and take a bath.
In short, the management of the hotel is seriously inadequate. It is the worst hotel we have ever stayed in. It is not worthy of a four-star rating at all. It is not even comparable to the most ordinary economy hotels. It is recommended that you don't step into the pit.
Original TextTranslated by Google
Response from Property: Dear guest: First of all, thank you for your detailed comments and sharing. We are also very sorry that this stay did not fully meet your expectations. Regarding the issues you reported, we have organized a meeting with management and we will start inspections and repairs today. The water problem is expected to be inspected and repaired today. We have investigated the cause of the sewer problem and will follow up to resolve it. As for the parking issue, the hotel is inside the ancient city, so it does not have its own parking lot. Regarding the issue you raised, we will remind guests in advance of parking precautions and fees. Please allow us to express our most sincere apologies to you. We hope to invite you to experience again in the near future and provide you with better service!
FERNANDO WILFRIDO
Naxi Garden-View Twin Room
Stayed in Jun 2025
Family
1 review
10/10
Outstanding
Posted on Jul 21, 2025
Beautiful place, very well located. From the moment you arrive, they will pick you up at the entrance to the old city. The rooms are spacious, comfortable, and clean. They have a refrigerator so you can prepare your own meals. The staff is unique and wonderful. You can have breakfast with a unique view of the Plaguela. Everything you need is within walking distance. We would gladly come back again. Thank you very much for the coffee you gave us.
Original TextTranslated by Google
Response from Property: Dear Guest, Hello! Thank you very much for your support and recognition of our hotel. Everything we do is dedicated to providing each guest with a unique holiday experience. We are deeply touched by your satisfaction and affirmation. We will continue to work hard and look forward to welcoming you back again!
Ziyouzizaidee
Naxi Garden-View Double Bed Room
Stayed in Jun 2025
Family
14 review
8.5/10
Very Good
Posted on Jul 20, 2025
Everything is good. It is amazing to have such a large wooden courtyard in the ancient city. However, the waitress at the front desk was very weird, as if I owed her money. It really dragged down the overall level. I hope it can be improved.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing to stay and giving us feedback. We are deeply sorry for the unpleasant experience you have had. The question you raised is very important to us, and we will work hard to improve it. We always strive to create a perfect stay experience for our guests. We believe that you will have a brand new experience when you stay next time. We sincerely invite you to come again!
Guest User
Naxi Garden-View Double Bed Room
Stayed in Jun 2025
Family
5 review
10/10
Outstanding
Posted on Jul 17, 2025
The location is excellent, very close to the South Gate, the transportation is very convenient, it is antique, the price/performance ratio is very high, and it has five-star praise.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! The best advertisement is word-of-mouth recommendation from guests. We are honored that our service has been recognized by you. We look forward to your next stay.
Guest User
Naxi Garden-View Twin Room
Stayed in Jun 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Jul 18, 2025
This stay was great! The hotel is in an excellent location, right next to the business district and with convenient transportation. The room was clean and tidy, the bedding was so comfortable that I didn't want to miss it, and the water pressure and temperature in the bathroom were just right. The service was even better, from check-in to check-out, the front desk lady was very sweet and responsive. The breakfast was rich in variety, both Chinese and Western, and the taste was great. The price-performance ratio was great, I'll stay here again next time! Highly recommended!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your visit, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our bounden duty to provide guests with a wonderful stay experience. We can get your praise. We are deeply honored. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you!