Ramada Guergou

For such an expensive room, the decor was extremely disappointing. I had wanted to use the hot spring that came with the room, but just looking at the remnants of hair and dust in the hot spring water, I gave up on using it. The bathroom area was also very dark and not great for ladies doing their makeup. The worst part was that I had to take a buggy to the room and I was alone, there were no specific instructions on how to know when the buggy is called for me, no help for my luggage, and I was dropped off and told that my room is in that general direction (it was at night so it took me a while to figure out where my room was). In the morning when I called reception for a buggy to take me to the breakfast spot and later on for check out, I had waited for a long time without knowing whether the buggy was really coming - it was just a very uncomfortable and inconvenient process. But the breakfast spread was good, and the surrounding areas beautiful for pictures.

The place was deep in the mountains so it was a bit difficult to get to without a car, but once arrived, it was an expensive looking hotel. However, the service leaves much to be desired. For an expensive hotel, there were no service staff to get our luggages, and after checkin, there were no directions on where the lift was. We booked 2 rooms, and the other room they gave was in another building, which required a buggy. If it’s a family booking, the hotel should have informed us beforehand that there would be such an inconvenience. Breakfast was good, the room was nice, but there was also only one bathroom for a room that fits so many so that’s something that could have been thought through as well. Apart from that, the public hot spring in the hotel was great and beautiful, and the breakfast spread was great and have many variety. The surrounding area was beautiful for pictures, so that’s a plus too.