InterContinental Lhasa Paradise

InterContinental Lhasa Paradise Reviews

InterContinental Lhasa Paradise

No. 1 Jiangsu Avenue, Chengguan District, Lhasa, Tibet, 850000, ChinaSee Hotel Details
InterContinental Lhasa Paradise
InterContinental Lhasa ParadiseInterContinental Lhasa ParadiseInterContinental Lhasa Paradise
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1 night

Guest Reviews

9.3/10
Very Good
2543 review
Verified reviews
Location9.4
Amenities9.1
Service9.4
Cleanliness9.4
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All reviews(2543)
Positive reviews(2496)
Reviews with photos/video(705)
Delicious breakfast(234)
Large rooms(190)
Friendly front desk staff(143)
Well decorated(97)
Luxurious(50)
Delicious buffet(37)
Tasty restaurant(36)
Luggage delivery service(10)
Negative reviews(47)
Mokaixiong
Deluxe Oxygen-Enriched Double Bed Room
Stayed in Jul 2024
Couple
80 review
10/10
Outstanding
Posted on Aug 27, 2024
Big thanks to the Lhasa Intercontinental Hotel for giving us such an amazing travel experience. A special shoutout to Ms. Jennie and Ms. Zhuoga for arranging a birthday surprise that made our stay and journey incredibly memorable. We're truly grateful! Tashi Delek! 多谢酒店丰富了我们的旅程,特别感谢Ms.Jennie以及Ms.Zhuoga(卓嘎)奉上的生日惊喜,令我们的旅程万分愉悦。扎西德勒!
Response from Property: Thank you for taking the time to share your feedbackregarding your recent stay with us at Intercontinental Lhasa Paradise.We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!SincerelyIntercontinental Lhasa Paradise
TLJ
Deluxe Oxygen-Enriched Twin Room
Stayed in Jun 2024
Traveling with friends
15 review
8.5/10
Very Good
Posted on Jul 6, 2024
The staff is nice and friendly. The breakfast was great and tasty. There’s lots of food to choose for. The room is clean, bed is comfortable.
Response from Property: Thank you for taking the time to share your feedbackregarding your recent stay with us at Intercontinental Lhasa Paradise.We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!SincerelyIntercontinental Lhasa Paradise
Teo
Deluxe Oxygen-Enriched Double Bed Room
Stayed in Sep 2024
Couple
2 review
10/10
Outstanding
Posted on Oct 30, 2024
The stay is great, the hotel staff took care of me on my last day when i fell really sick. Really appreciate the concierge staff!
Response from Property: Thank you for taking the time to share your feedbackregarding your recent stay with us at Intercontinental Lhasa Paradise.We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!SincerelyIntercontinental Lhasa Paradise
Guest User
Deluxe Oxygen-Enriched Double Bed Room
Stayed in Nov 2024
Business traveler
1 review
10/10
Outstanding
Posted on Dec 22, 2024
Lucy 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻
Response from Property: 尊敬的賓客:您好,感謝您入住拉薩聖地天堂洲際大飯店!很高興酒店的服務能為您帶來滿意的體驗,我們一直致力於打造為賓客摯愛的酒店。期待您再次光臨聖地拉薩併入住拉薩聖地天堂洲際大飯店,扎西德勒!
Guest User
Deluxe Oxygen-Enriched City-View Twin Room
Stayed in May 2024
Couple
10 review
6.0/10
Posted on Jul 2, 2024
not much choice in restaurants
Response from Property: Dear Guest, Thank you very much for your stay, and as your resting place for this trip, we are very sorry that we could not make your stay a perfect experience. The management team of the hotel takes the issues you raised very seriously and would like to apologize to you once again. We hope that this experience has not caused you to lose confidence, and we will continue to work hard to obtain your satisfaction. Sincerely look forward to your visit again, so that we have the opportunity to apologize to you, and at the same time witness our improvement and progress, I wish you a happy life, Zahidl!
Anonymous User
Exclusive Oxygen-Enriched Double Bed Room
Stayed in Mar 2023
Solo traveler
15 review
10/10
Outstanding
Posted on Apr 30, 2023
Great hotel, large room (was upgraded for free to Suite), clean. Marshal at reception was friendly and attentive. Large variety at breakfast, although the western options are still slightly limited. Would be nice to have greek yoghurt and more cereal choices. Chinese options are great. Joy (waitress at breakfast) was very good and deserves a mention!
Response from Property: Thank you for taking the time to share your feedbackregarding your recent stay with us at Intercontinental Lhasa Paradise.We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!SincerelyIntercontinental Lhasa Paradise
Xin666888
Deluxe Oxygen-Enriched Double Bed Room
Stayed in Apr 2023
Business traveler
6 review
10/10
Outstanding
Posted on May 17, 2023
TERESA AND MARSHALL HAS GREAT SENSE OF SERVICE AND MANAGEMENT THANKS ALOT
Response from Property: Thank you for taking the time to share your feedbackregarding your recent stay with us at Intercontinental Lhasa Paradise.We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!SincerelyIntercontinental Lhasa Paradise
Siwuzhioulvke
Deluxe Oxygen-Enriched Twin Room
Stayed in Apr 2023
Business traveler
225 review
10/10
Outstanding
Posted on May 18, 2023
仁青管家热情ibuhuvuvgyyfyfyguhijojvuvyccyctycyvvbubuvycycyvuvibibivucy
Response from Property: 尊敬的賓客:您好,感謝您入住拉薩聖地天堂洲際大飯店!很高興酒店的服務能為您帶來滿意的體驗,我們一直致力於打造為賓客摯愛的酒店。期待您再次光臨聖地拉薩併入住拉薩聖地天堂洲際大飯店,扎西德勒!
Ophelia11
Deluxe Oxygen-Enriched Double Bed Room
Stayed in Nov 2023
Couple
11 review
10/10
Outstanding
Posted on Dec 29, 2023
nice nice
Response from Property: 尊敬的賓客:您好,感謝您入住拉薩聖地天堂洲際大飯店!很高興酒店的服務能為您帶來滿意的體驗,我們一直致力於打造為賓客摯愛的酒店。期待您再次光臨聖地拉薩併入住拉薩聖地天堂洲際大飯店,扎西德勒!
Yiyayi
Deluxe Oxygen-Enriched Double Bed Room
Stayed in Sep 2023
Traveling with friends
3 review
10/10
Outstanding
Posted on Oct 4, 2023
Mark 。
Response from Property: 尊敬的賓客:您好,感謝您入住拉薩聖地天堂洲際大飯店!很高興酒店的服務能為您帶來滿意的體驗,我們一直致力於打造為賓客摯愛的酒店。期待您再次光臨聖地拉薩併入住拉薩聖地天堂洲際大飯店,扎西德勒!
Daniel_Chung
Deluxe Oxygen-Enriched Twin Room
Stayed in Apr 2025
Solo traveler
28 review
1.0/10
Posted on May 14, 2025
I stayed in Shangri-La in Lhasa for two nights. Due to an upper respiratory tract infection, I decided to take a day off to go to Kulagangri, so I decided to change my place to experience it. OK, I started to explain the problem directly: 1. The hotel staff lacks a sense of boundaries. When I checked in, the front desk said in a very sarcastic and slightly embarrassed tone, "You are only staying for one day, and you still booked a twin room." Then everyone from the concierge to the WeChat butler emphasized that I was "staying for one day". What, one day is not worthy of staying in your hotel? Or do IHG employees have the task of upsell? 2. The buffet dinner restaurant looks like it is about to close at any time. It was just past eight o'clock, and there were only a few scraps and ice cubes left in each drink, and the dishes in the cooked food area were also cold. 3. I bought some medicine in the evening because I was not feeling well. The takeaway was delivered to the hotel forty minutes but no one delivered it. I needed to emphasize it to the butler before it started to deliver it slowly. If your hotel robot cannot deliver it in time, can you call to inform or arrange for the concierge to deliver it? 4. The exhaust fan in the room was not working properly. I went to the front desk to ask for repair but it still didn't work. 5. I was not feeling well and was awakened by a call from the hotel front desk after 8 o'clock in the morning. No one answered the call, so I couldn't fall asleep again. Less than half an hour later, I received a WeChat message from the housekeeper asking if I wanted to extend the room (you really are...) In general, InterContinental can still rank among the top three in terms of hardware in Lhasa, but please pay more attention to it. True hospitality for Good, sincerity, reliability, care, excellence, all talk about service, and please ask yourself, which one have you achieved?
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay. As your resting place during this trip, we are very sorry that you did not have a perfect experience during this stay. The hotel management team attaches great importance to the issues you raised, and apologizes to you again here. We have reiterated our service standards to the relevant departments in response to the issues you raised to prevent such problems from happening again. I hope that this experience has not made you lose confidence. We will continue to work hard to gain your satisfaction. Sincerely look forward to your visit again, so that we have the opportunity to apologize to you and witness our improvement and progress. I wish you a happy life, Tashi Delek!
Guest User
Deluxe Oxygen-Enriched Double Bed Room
Stayed in Apr 2025
Couple
5 review
10/10
Outstanding
Posted on May 10, 2025
Arrived at the hotel at nearly midnight, the on-duty Xiao Hu warmly received us and quickly helped us to check in. The room is quite large. Although it is old, it is well maintained and cleaned in time. The breakfast is always at the Intercontinental level, and the fruit is very fresh. All the staff are very enthusiastic. Zhuqiong and Suolang Pingcuo, two handsome guys, always took the initiative to help with the luggage, and they are warm and cute. If I have the opportunity to come back to Lhasa in the future, I will stay at this hotel again.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at the InterContinental Lhasa Paradise! We are delighted that you enjoyed our service and are committed to creating a hotel that is loved by our guests. We look forward to welcoming you back to the Holy Land of Lhasa and staying at the InterContinental Lhasa Paradise. Thank you!
Guest User
Deluxe Oxygen-Enriched Double Bed Room
Stayed in Apr 2025
Couple
3 review
10/10
Outstanding
Posted on May 5, 2025
When I came to Lhasa again, I chose the InterContinental Hotel which I had not stayed in before. I was pleasantly surprised. It is the most cost-effective hotel among the top hotels in Lhasa. The room is large, the sanitary conditions are good, the oxygen supply is complete, the breakfast is rich and the restaurant is huge. In particular, the housekeeper Yuzhen's warm and thoughtful service left me with very good memories of this trip.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at the InterContinental Lhasa Paradise! We are delighted that you enjoyed our service and are committed to creating a hotel that is loved by our guests. We look forward to welcoming you back to the Holy Land of Lhasa and staying at the InterContinental Lhasa Paradise. Thank you!
emeliechen
Deluxe Oxygen-Enriched City-View Double Bed Room
Stayed in Apr 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on May 4, 2025
The room was very good, clean and spacious. The service was especially good. Since it was a combination of two itineraries, a special housekeeper, Nancy, helped coordinate the change of different room types on the same floor, which was very good. The breakfast hall was the highlight, bright and garden-style, very distinctive. I will come again next time.
Original TextTranslated by Google
Response from Property: Dear guests: Hello, thank you for staying at InterContinental Lhasa Paradise! We are glad that the hotel's service can bring you a satisfactory experience. We have been committed to creating a hotel that guests love. We look forward to your visit to the holy land of Lhasa again and staying at InterContinental Lhasa Paradise, Tashi Delek!
Dabieshangelao
Deluxe Oxygen-Enriched Double Bed Room
Stayed in Mar 2025
Business traveler
8 review
9.5/10
Amazing
Posted on May 22, 2025
The overall environment of the hotel is good. The decoration inside the store is prominent in ******* style, and the night view is very beautiful. The breakfast is rich in variety. The oxygen quality of the room is good, and the service is also quite thoughtful, but there are not enough candies at the front desk. The transportation is also quite convenient. It is close to the Potala Palace, Jokhang Temple, Gonggar International Airport, and there is almost no traffic jam. It is one of the optional hotels.
Original TextTranslated by Google
6/10
Response from Property: Dear guests: Hello, thank you for staying at InterContinental Lhasa Paradise! We are glad that the hotel's service can bring you a satisfactory experience. We have been committed to creating a hotel that guests love. We look forward to your visit to the holy land of Lhasa again and staying at InterContinental Lhasa Paradise, Tashi Delek!