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Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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Positive reviews(2292)
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Negative reviews(48)
Mokaixiong
Deluxe Oxygen-Enriched Double Bed Room
Stayed in Aug 2024
Couples
40 review
5.0/5
Outstanding
Posted on Aug 27, 2024
Big thanks to the Lhasa Intercontinental Hotel for giving us such an amazing travel experience. A special shoutout to Ms. Jennie and Ms. Zhuoga for arranging a birthday surprise that made our stay and journey incredibly memorable. We're truly grateful! Tashi Delek!
多谢酒店丰富了我们的旅程,特别感谢Ms.Jennie以及Ms.Zhuoga(卓嘎)奉上的生日惊喜,令我们的旅程万分愉悦。扎西德勒!
Response from Property: Thank you for taking the time to share your feedbackregarding your recent stay with us at Intercontinental Lhasa Paradise.We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!SincerelyIntercontinental Lhasa Paradise
TLJ
Deluxe Oxygen-Enriched Twin Room
Stayed in Jul 2024
Travel with friends
5 review
4.2/5
Very Good
Posted on Jul 7, 2024
The staff is nice and friendly. The breakfast was great and tasty. There’s lots of food to choose for. The room is clean, bed is comfortable.
Response from Property: Thank you for taking the time to share your feedbackregarding your recent stay with us at Intercontinental Lhasa Paradise.We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!SincerelyIntercontinental Lhasa Paradise
Teo
Deluxe Oxygen-Enriched Double Bed Room
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Oct 30, 2024
The stay is great, the hotel staff took care of me on my last day when i fell really sick. Really appreciate the concierge staff!
Guest User
Deluxe Oxygen-Enriched City-View Twin Room
Stayed in Jun 2024
Couples
9 review
3.0/5
Posted on Jul 2, 2024
not much choice in restaurants
Response from Property: Dear Guest, Thank you very much for your stay, and as your resting place for this trip, we are very sorry that we could not make your stay a perfect experience. The management team of the hotel takes the issues you raised very seriously and would like to apologize to you once again. We hope that this experience has not caused you to lose confidence, and we will continue to work hard to obtain your satisfaction. Sincerely look forward to your visit again, so that we have the opportunity to apologize to you, and at the same time witness our improvement and progress, I wish you a happy life, Zahidl!
Anonymous User
Exclusive Oxygen-Enriched Double Bed Room
Stayed in Apr 2023
Solo travelers
14 review
5.0/5
Outstanding
Posted on Apr 30, 2023
Great hotel, large room (was upgraded for free to Suite), clean.
Marshal at reception was friendly and attentive.
Large variety at breakfast, although the western options are still slightly limited. Would be nice to have greek yoghurt and more cereal choices. Chinese options are great.
Joy (waitress at breakfast) was very good and deserves a mention!
Response from Property: Thank you for taking the time to share your feedbackregarding your recent stay with us at Intercontinental Lhasa Paradise.We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!SincerelyIntercontinental Lhasa Paradise
Guest User
Deluxe Oxygen-Enriched Double Bed Room
Stayed in May 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on May 17, 2023
TERESA AND MARSHALL HAS GREAT SENSE OF SERVICE AND MANAGEMENT THANKS ALOT
Response from Property: Thank you for taking the time to share your feedbackregarding your recent stay with us at Intercontinental Lhasa Paradise.We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!SincerelyIntercontinental Lhasa Paradise
I stay here almost every time I go to Lhasa. The hotel is very cost-effective.
I want to praise the housekeeper Chloe Yuzhen, who is very responsible and enthusiastic. She basically responds to requests at any time and is very efficient. At the same time, she can take the initiative to ask guests about their needs, which is rare.
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Anonymous User
Tibetan-style Double Room
Stayed in Oct 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Nov 6, 2024
Every time I come to Lhasa, I really don't want to leave. This time, I chose St. Regis for the last night and stayed another night. The housekeeper Nancy was very warm and thoughtful. Seeing that I was uncomfortable, she provided an oxygen concentrator and plenty of mineral water. On the last night, the temperature dropped and she arranged for a master to turn on the heater in time (the room is large and heating is very important). During the stay, breakfast was specially prepared with some local specialties. The overall experience was good. I will come again next time~
In addition: the bathtub water is clean and not yellow, and the books in the room are very good, which increases knowledge~
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Jingqianjin
Deluxe Oxygen-Enriched Twin Room
Stayed in Oct 2024
Couples
26 review
4.7/5
Amazing
Posted on Oct 7, 2024
The building is very distinctive and grand. The waiter enthusiastically carried the luggage to the room when entering and leaving the hotel, and moved it to the car when delivering it. It generally meets the intercontinental standards.
The diffused oxygen supply is in place and the humidifier is also good.
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6/7
garyzwxm
Deluxe Oxygen-Enriched City-View Twin Room
Stayed in Oct 2024
Family
13 review
5.0/5
Outstanding
Posted on Oct 3, 2024
InterContinental is still the same style as before. However, there are still some differences between this paradise and the mainland, such as no gym and swimming pool, and no balcony in the room. The service standard is kept high. The housekeeper Nancy contacted me early and asked about my well-being. I am very satisfied. I hope InterContinental will do better and better!
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kittyfeng0630
Deluxe Oxygen-Enriched Double Bed Room
Stayed in Sep 2024
Family
5 review
5.0/5
Outstanding
Posted on Oct 9, 2024
I was deeply impressed by this accommodation experience, especially Deji's meticulous service, which made us spend a very pleasant time in your hotel. She used her enthusiasm, care, patience and professionalism to create a warm "home away from home" for us.
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Changchang147337
Tibetan-style Double Room
Stayed in Sep 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Sep 28, 2024
I have stayed in many InterContinental hotels, and this one is probably the most distinctive. The huge lobby is perfect for checking in and taking photos. The service is in line with brand standards as always, especially Lion at the concierge, who is very considerate and thoughtful. He even made a special guide to Lhasa. I highly recommend it!