Borrman Hotels in Lhasa

The room is OK, the service is really not good. I don't know if it is a problem of a few famous people or a personal problem. I have communicated in advance before check-in. We can only get to Lhasa at 3:30 in the night, and we can avoid the room rate for one day. At that time, the phone has been answered positively. Drived for 14 hours to the hotel. It was already 3:34 at the time, and I asked again if I could waive the one-day room rate. It was possible to promise in person. Spent 1010 two double rooms for three nights. The order is Trip.com . On the next afternoon, call me and say their finances are asking if the order is wrong and ask if I can make up for the day's room rate. I really don't understand why the hotel can call me directly, and I was in the Potala Palace at that time, such a quiet place, I was embarrassed. Later, I went back to the hotel to solve the problem. I didn't understand the attitude of their manager, and I felt like I was taking advantage of them. Now let's talk about the key points. You are a newly opened hotel for a year. The sanitation is really not good. Two rooms, floor drain, and beds are all hair. The bathroom ceiling is leaking. Do you need anything else I say?