Super 8 by Wyndham Lewiston Auburn Area

Location: Pleasant location mentioned by multiple users

We stayed two nights at this Super 8 in Lewiston, ME. The room had been recently renovated—spare but pleasant décor—and it was clean. The bed was comfortable and the bedside lights were good and had both regular plugs and USB ports for charging. There were actual blackout shades on the window. The bathroom was spacious with new fixtures, and the vanity mirror was excellent. The Wi-Fi was fine. We didn’t partake of the breakfast. So why only two stars? Let’s start with the basics. This was a handicap accessible unit and there was a very nice shower with only a small lip and there was a bath chair. But the description of the room in the Super 8 confirmation says it has an … adjustable hand-held shower wand… Nope. The shower head was fixed high on the wall with the controls under it, making it impossible for someone to use this sitting on the shower stool. The bathroom fan was not strong enough to clear out the steam. I will add that this accessible room is right when you come in the outside door and is across the corridor from the ice machine and a washer and dryer that can be used by guests, so it definitely isn’t in a quiet area. Then ask yourself how many times do you want to go to the reception desk for assistance with things that you shouldn’t have to ask for help with? The covers on the buttons on the heat/AC unit were worn so not clear which ones controlled which operations. The light on the desk was not plugged in and the cord wouldn’t reach the only visible outlet. And, by the way, there is only one chair in the room clearly designed for double occupancy. When the TV was turned on, it should have gone directly to a welcome screen and the channel up and down buttons on the remote should have worked, but….that wasn’t what happened. There was also a second remote that didn’t operate the TV either. The confirmation also says there is a hair dryer in the room but there wasn’t. Need another roll of toilet paper or want a Do Not Disturb hangtag for the door—back to the front desk. When we came back to the motel after dinner, and wanted to park near the door, there was a car in a handicap spot without the required hangtag. When I told this to the twenty-something clerk on duty, he said it was his car!!! My take on this is that there is a distant owner who hired some kids to run the place and they really don’t have any vested interest in paying attention to any of these details. There was a plaque in the lobby indicating that this motel won an award from Super 8 for the renovation, but clearly no one from Super 8 checked to see if the rooms actually matched the room description and were fully functional.

I enjoyed my first stay so much I went back. The property is beautifully maintained inside and out. The staff are very kind and helpful. I appreciated the good bed and nice toiletry items. I recommend this property for anyone looking for a restful and economical stay.