"The location is very good, the surrounding environment is good, can go out for a walk."

"This is a new build that just opened in March. It is in a very convenient location next to a ski run/bike road (so it is ski-in ski-out and bike-in bike-out). It is also just above and an easy walk to the Cry d’Er Gondola and Crans. It appears (I don’t know) that there were design challenges fitting it into its location, which may account for some of the comments below. The facilities are obviously quite new and modern. The lobby, restaurants, and rooms are open and airy - very modern combined with mountain traditional and outdoor themes. The rooms are large, comfortable and well-equipped. The bathroom is large (although the tub being in the center looks cool it is a bit in the way). Our room (and the rooms on our side of the hotel over a number of floors) have large terraces and full window walls. The views aren’t great, though - overlooking the ski run/gravel road and the side of a hill. It appears for a view you need to stay in one of the residences (there is a rental program) or perhaps a suite on the top floors. The staff is outstanding (though they seem a bit inexperienced, as to be expected for a new hotel). They were very friendly and helpful all through the hotel. The Guest experience Manager (GEM) greeted us upon arrival and helped with any arrangements. The activity staff (downstairs at the ski/bike area) were incredibly helpful in discussing activities and directing us how to get where we wanted to go (such as the easy access from the hotel to the Bisse du Ro hiking trail - an absolute must-do). The hotel provides lift ticket cards at a much lower cost than the ticket window rack rate, which is very convenient. The spa staff was excellent, including the massage therapists The spa facilities are huge, with an indoor/outdoor pool, relaxation areas, a variety of saunas, steam, etc., both coed as well as individual ones in each of the locker rooms. The indoor/outdoor pool is integral to the spa facilities ; the only drawback is that it is below grade so the outdoor potion of the pool is only semi-outdoor (there are no views - if you are looking for a great view of the mountains ala Hotel Mont Blanc in Chamonix, you will be sorely disappointed). There is a separate outdoor pool on the 5th (lobby) floor which is not connected to the spa. It’s location seems a bit odd other than that may have been the only place they could put it. There is free transportation to he Violette gondola in Montana, from where you can ride to the base of the tram to the top and to the glacier. From Violette there is also a free bus to reach the Bisse du Tsittoret trailhead - another great hike with waterfalls (the free bus runs all through Crans-Montana, to the Cry d’Er as well). Be warned - there is no AC (in the interest of sustainability I guess) or other air circulation system (or ceiling fan) and it was in the mid to high 80’s while we were there. The room was very hot (the window walls which face west didn’t help) and sleeping was very difficult. W"

"Wonderful rustic Alpine hotel with a great view. It is everything you want from a stay in the mountains. Arriving at Hotel De L’Etrier it is picture perfect, and after entering the stone floored lobby the view hits you through the lovely Lounge and bar area which also has an enormous fireplace. Rooms are very clean, in a traditional style, spacious, some with balconies and views. Very comfortable beds and modern bathrooms. The staff are really helpful and friendly - particular mention for Chiara who checked us in and was informative and absolutely charming. A wonderful welcome! There is a superb indoor/outdoor pool gym and spa area too. It is everything you could possibly want - either as a place to return to after a hard days skiing- that fire is beckoning - or as a beautiful base in the summer from which to explore the hiking trails and the local town. Not to be missed!"

"The hotel staff couldn’t do enough for us. We were all doing Wild Strubel mountain races, which means we all came into the hotel at funny times and in terrible states of exhaustion, and they were absolutely lovely and helpful and caring! Good, water, taxis to the airport. Nothing was impossible! And the food, especially the pasta (made by Italians), was delicious. All staff speak many languages."

"This place is just so unique. You have to take a snow cat to get up there? It is up on the hill at 2,112m in an old renovated gondola station. The views of the valley and mountains are just stunning. The build, the architecture, the furnishings are all top notch. The service, people and food were great. You are isolated from town, but I thought that was a good thing. We took the snow cat shuttle down/back one night to explore and eat, and that was fun. The key point is being up on the hill when the lifts open. You sort of have the place to yourself when you ski right out the front door. We loved our stay and will be back, probably in the summer to try that as well!"

"Its ok and as good as it gets. Service and welcoming of the staff is excellent. But bed and mattress need alot of improvement. Bathroom is very good and room was spacious. Had some difficulties with hot water in the shower"

"Le Crans was the best experience during our whole trip in Europe. Everything was simply perfect. The accommodations including the hotel's whatsapp account and the shuttle service were extremely convenient and made us want to come back. The staff in particular was outstanding. Everyone including Giovanna was extremely professional and kind, they made our memory in+image of Switzerland perfect. Definitely going to revisit. Beautiful place, even more beautiful people with beautiful souls."

"Very centrally located with a great bar, modern rooms and a newly refurbished spa If you plan a trip to this great resort, you should definitely check this Hotel, very good value for money and great bars and restaurants nearby If you travel as a couple or family, everything is possible"

"Everything was good"