Aston Solo Hotel Reviews

Response from Property: Dear Mr. Josa Lam,Thank you for taking the time to share your thoughtful feedback. We are truly pleased to hear that you found our location convenient and our team members welcoming and helpful throughout your stay. It is always our aim to provide a comfortable and enjoyable experience for every guest.We also sincerely appreciate your constructive comments regarding the room decor, bathroom amenities, breakfast selection, and Wi-Fi performance. Please know that your observations have been noted and shared with the respective departments as we continuously strive to improve our facilities and services.Your feedback is invaluable to us, and we truly hope to have the pleasure of welcoming and serving you again in the near future. Wishing you great health and continued success.Sincerely,M. Nasir MattusinGeneral Manager

Response from Property: Dear Mr. Michael Wenxue,Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed our breakfast and found our location convenient.We truly value your comments and will continue working to enhance our overall facilities and service to better meet the expectations of all our guests.We hope to have the opportunity to welcome you again in the future.Warm regards,M. Nasir Mattusin,General Manager.

Response from Property: Dear Sir or Madam,Thank you for taking the time to leave your valuable feedback. We have shared your thoughtful review with the team at Aston Solo Hotel.The team extends their warm greetings and gratitude to you. We are delighted to know that you had a wonderful experience during your stay with us and that our staff, facilities, and services met your expectations.We truly hope to have the pleasure of welcoming and serving you again in the near future. Wishing you great health and continued success.Sincerely,M. Nasir MattusinGeneral Manager

Response from Property: Dear Mr. Fvndi,Thank you for taking the time to leave your valuable feedback on Google. We have shared your thoughtful review with the team at Aston Solo Hotel.The team extends their warm greetings and gratitude to you. We are delighted to know that you had a wonderful experience during your stay with us and that our staff, facilities, and services met your expectations.We truly hope to have the pleasure of welcoming and serving you again in the near future. Wishing you great health and continued success.Sincerely,M. Nasir MattusinGeneral Manager

Response from Property: Dear Sir / Madam,Thank you for sharing your feedback with us. We’re pleased that you enjoyed our central location.We apologize for the inconvenience you experienced with the elevators and are sorry to hear that our food did not meet your expectations. Regarding your comment about the salad, we would like to clarify that we do have a salad section available on our menu. We apologize if this was not communicated effectively during your stay and will work to ensure our guests are fully aware of all menu options in the future.Your feedback is valuable as it helps us improve our services. We hope to have the opportunity to welcome you back to Aston Solo Hotel and provide a more satisfying experience.Warm regards,

Response from Property: Dear Sir or Madam,Thank you for taking the time to share your feedback about your recent stay at Aston Solo Hotel.We are delighted to hear that you appreciated our strategic location. However, we sincerely apologize for the inconvenience caused by the noise in your initial room and the need to change rooms. Your comfort is our top priority, and we will review this matter to ensure a more pleasant stay for all our guests in the future.We hope to have the opportunity to welcome you back and provide you with a much-improved experience. Please feel free to reach out to us directly for any assistance during your next visit.Warm regards,M. Nasir MattusinGeneral Manager

Response from Property: Dear Mr. Ananta Budi, Thank you for taking the time to review Aston Solo Hotel. We have shared the review with the entire team at Aston Solo Hotel. They have conveyed their greetings and gratitude to you. We hope to welcome and serve you again on your next visit. May you and your family always be healthy and successful. Thank you. Sincerely, M. Nasir Mattusin, General Manager

Response from Property: Dear Sir/Madam,Thank you for taking your precious time to leave a feedback. We have shared your valuable review to the team of ASTON Solo Hotel.They extend warm greetings and gratitude to you. We are glad to know that you had such a wonderful experience while staying with us and our staff, facilities, and services are well appreciated.Hopefully, we could welcome and serve you again in the near future. We wish you great health and success. Thank you.Sincerely,M. Nasir Mattusin,General Manager.

Response from Property: Dear Mr. B Saputro,Thank you for sharing your feedback about Aston Solo Hotel. We appreciate your visit and hope that your stay was comfortable. If there’s anything we can do to enhance your next experience, please let us know. We would love to welcome you back in the future.Best regards,M. Nasir MattusinGeneral Manager

Response from Property: Dear Ms Selly,Thank you for taking the time to leave your valuable feedback. We have shared your thoughtful review with the team at Aston Solo Hotel.The team extends their warm greetings and gratitude to you. We are delighted to know that you had a wonderful experience during your stay with us and that our staff, facilities, and services met your expectations.We truly hope to have the pleasure of welcoming and serving you again in the near future. Wishing you great health and continued success.Sincerely,M. Nasir MattusinGeneral Manager

Response from Property: Dear Mr Sugeng,Thank you for taking the time to leave your valuable feedback. We have shared your thoughtful review with the team at Aston Solo Hotel.The team extends their warm greetings and gratitude to you. We are delighted to know that you had a wonderful experience during your stay with us and that our staff, facilities, and services met your expectations.We truly hope to have the pleasure of welcoming and serving you again in the near future. Wishing you great health and continued success.Sincerely,M. Nasir MattusinGeneral Manager