Guest User
August 1, 2023
I am staying at this brand new hotel with lovely design furniture and colors. The front desk staff are very friendly, and the location is good. However, the cleaning is a serious issue. Housekeeping only came every other day, which was fine, but when they did clean our room, it was a total disaster. Today was our first cleaning, and I was shocked to find that the trash can was still full, there was hair in the sink that hadn't been washed out, and the empty tissue box was not replaced. Even the shower glass door was still dirty. It was clear that the person who cleaned the room didn't even bother to clean anything properly, they just arranged the bed without even cleaning it or changing any linens. This was extremely disappointing and unacceptable for a hotel of this caliber especially that it is an empty hotel and I bet not much rooms need to be cleaned. I would not recommend staying here until they improve their cleaning standards.