Holiday Inn Laval Montreal, an IHG Hotel

Wonderful location. Quiet and kids love the pool. Reception are friendly.

My recent stay at the hotel was highly disappointing. The property did not have a pool in use, and the room I was assigned was uncomfortably small and had an unpleasant odor. Our room ac wasn’t working properly during a heat wave. My husband looked at the fillers and they were plugged solid. Any wonder we all woke up stuffy The staff demonstrated a lack of professionalism, and children were restricted from most activities, leaving them confined to a small room. On one occasion, staff members even raised their voices at them. Guests are unable to book a conference room for leisure use, which left us with the option of spending time in the parking lot, where I found screws and nails scattered on the ground. We had breakfast at the hotel only once, at a cost of $21.00 per person—something typically offered complimentary at comparable hotels. The food quality was poor; the waffles were extremely hard, and the eggs and bacon were served cold. In the end, we paid $21.00 for a bowl of cereal. Unfortunately, both the servers and supervisors failed to provide adequate service. Based on this experience, I would not choose to stay at this property again, even at no cost. Pro: comfortable bed Con- everything else.

Been here a few times, with a review back in 2015 so this is due for an update. Booked via IHG for 169$ for a night. This included breakfast. It should be noted the hotel was closed for almost a year due to a flooding back in 2024, so the lobby was still under reno as of July 2025. Check in was friendly and was provided a room around noon. Room style did not change, clean and soberly decorated. Good bed and TV, clean bathroom, view of the highway. Breakfast was a buffet with scrambled eggs (with peppers and onions), sausage, beans, breads, fruits... Did not use the pool or gym (not sure they were re-opened). Plenty of parking and right next to the Laval Mall. Give it a chance!

Great location Very happy with this weekend away, had a show at Place Bell, so great location! We walked to the venue and the mall across the street! Hotel was clean, staff was very friendly and even though it's not a must have, we were very please with the charging station for electric cars. We'll be back!

The hotel was under construction, which is a great thing. But could use better lighting in the rooms. Was dark