Hotel Angleterre

"Always a pleasure! Everything is great here and we feel very welcome."

Château d'Ouchy

"Unless it's too expensive, I stay here every time I come to Lausanne. I'm used to it."

Lausanne Palace

"high-end welcome, service and staff."

VISIONAPARTMENTS Rue Caroline - self check-in

"HORRIBLE EXPERIENCE, THE WORST, THE WORST, THE WORST Check-in date: the 4th of Dec, 2024 I checked in around midnight of my check-in date, and once I checked in, I immediately regretted my decision. The room lacked management; it was nothing similar to the photos that were shown on the website (PHOTOSHOP EVERYTHING). The room was super dirty, every corner of the room was dirty and rotten, you could see spiders on the ceiling, more than half of the lights were broken, the countertop was stained, and even the microwave was dirty!!!!!!! The room was so disgusting that I started to search online comments and found out that this company has a super bad reputation, not only because of the disgusting rooms but also their reluctant attitude to take responsibility!!! Many of the comments stated the bad customer service. The poor condition of the room left me no choice but to find another hotel immediately! (So I have to pay extra for the walk-in price). On the 6th of Dec, I called customer service for a refund, and they asked me to file the refund through email and quote, “the customer service manager will take care of my case,” and they asked me to provide all the photos of the room, which I did on the 12th of Dec. And I have never heard back from them ever since. Til now it has been almost a month, and I haven’t heard back from Visionapartments. it is clear that Visionapartments doesn’t want to deal with a refund."

Ibis Styles Lausanne Center MadHouse

"Very convenient location and the staff are very nice and friendly. The hotel will give you a free drink coupon at their bar and travel pass for Lausanne"

VISIONAPARTMENTS Chemin des Epinettes - self check-in

"Had a very pleasant stay. The online customer service was highly responsive and communicated in flawless English, without any noticeable accent. The hot water was consistent, with good pressure. Upon request, they promptly provided an iron and ironing board. 7 min walk to Laussane station."

Apart'Hotel 46a

Novotel Lausanne Bussigny

"It was a nice and clean hotel with spacious rooms and ample parking."

Starling Hotel Lausanne

"Good environment. Good size room. Bedsheets come with slight black stain. Breakfast is the same every day. Horrible front desk service. Worst experience ever in my numerous trips to Switzerland and staying in different hotels. Requested reception to help book taxi to train station for early morning train to airport 2 days before departure. Reminded them evening before and was assured it has been done. Come time of pickup and no taxi came. Checked with reception and he said need to wait for taxi company to call back and need at least 20 minutes!! Requested him to expedite and he asked me to book uber myself!!!! Installed uber and got myself a vehicle and just in time for the train. Speechless"

Best Western Plus Hotel Mirabeau

"Wonderful rooms, good location and friendly staff. A very enjoyable stay! Recommended!"

Elite

"ALLES WAS PRIMA, RUSTIGE KAMER, GOED BED! lekker ontbijt, fantastische baguetten; zeer lekkere hete koffie."