Guest User
January 18, 2025
My favorite one in the past, I will never go back. Because of the good location, good atmosphere and relatively large rooms, I often stay at The Venetian when I come to Vegas in advance. But this time it was really disappointing. I couldn't find anyone to help with the luggage, I had to queue up for parking, and I had to go through many twists and turns when calling Uber ⬆️The second floor, because of the itinerary, I wanted to cancel the second order, but I couldn't get in touch with anyone after 2 days of contact. I finally got in touch with them after the check-in time on the same day. I couldn't cancel it, but it was ok. I wanted to change my friend to stay because I had already left Vegas and my colleagues stayed in Vegas for a meeting. I couldn't check in under a different name, and the attitude was very bad! I often have problems on business trips, and whether they can be solved in the end is secondary. The main thing is that there is no service! The attitude is very bad! It is also rare in the United States! What a crappy place
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