Siegel Select Las Vegas Boulevard

The hotel was very plain and ordinary for an extended stay. The problem I had was we had a handicap accessible room, and the toilet seat was actually broken. You had to be careful when you sat down on it could fall over. The drains backed up a little not a lot, but the worst failure of communication was with the front desk. The front desk did ask me when I was leaving a $100 deposit if paying cash or card. I dodnt know there was going to even be a deposit especially when i paid in full. The hotel did ask me whether I was also told and they assured me that the refund would be immediately given back to me. Now I find out after checkout that it'll take 3 to 5 business days to get refunded. Because I don't have the money now.Readily available, I will have to figure out a way to pay for gas to get back home some twenty five hundred miles. So as far as the hotel goes, it's very basic. You can stay right next door for a comparable price and get more for your money.

Front desk service was good and friendly. Only downfall was we saw multiple cockroaches in the room.

DISABLED PEOPLE BEWARE: the "ADA room," while spacious, is not actually ADA compliant. The toilet is too low and the only grab bar is BEHIND the toilet which is...unhelpful at best. The only reason we were able to stay was that we had brought our own over-the-toilet commode that is proper height and has its own grab bars. Without that it would have been impossible for me, as a wheelchair user, to go to the bathroom in the "ADA" room. Also, they claim 24/7 staff availability (including the sign on the door and our check-in paperwork!) Still, we called weeks in advance to let them know that we would arrive after 3am. They told us it was no problem and gave us a number to call. We arrived at 4:40am, immediately called the number and left a message and got ne response. We also went into the lobby (the door is always open) and called for a staff person and got no response. At 5am someone who we later learned was the on-site security person who was supposed to check us in when we arrived came by the van and told us that there is nobody there between 5am and 8am (at that time, she told us that she didn't work there.) We had no choice, after a 14 hour drive, but to sit in our van for over three hours for staff to arrive and check us in. The staff were all very kind and responsive, unfortunately the manager was rude and unhelpful. The free donuts are a nice touch.

I wanted a room with a coach and never got one. the pictures on the Las Vegas website and the ******* website for the executive room both show a coach in the pictures. There was none!!! they told me if i wanted to book again and mention before i booked that i wanted that kind of room i would have to ask ahead.