Guest User
December 25, 2024
Very disappointing. Terrible management, albeit the premises are nice. I had booked Selina Beach and got moved last minute by management to Selina River, where they gave us a room (305), despite it had been flagged by maintenance to management as unfit for guests, due to a large water leakage from the shower. Spent two days mopping the floor instead of enjoying our holiday, until eventually the room was changed. The new room didn’t have furniture: table, chairs etc. No help was given -nor offered- by receptionists to move the furniture (and personal items). We had to move the furniture ourselves. To complete the experience, the electricity plugs of the new room bunk beds didn’t work. All the management was able to do was to send a copy-paste standard apology via WhatsApp. Holiday ruined by very bad management. Absolutely NOT RECOMMENDED.