"The receptionist, Stephanie, provided excellent service. The room was very clean, and the water pressure and drainage were good. Free breakfast was included. Unfortunately, the price was a bit high, and the bed lacked sufficient support."
"No hanging out in the hotel per se, though it is a busy one, people keep to themselves and whatever there doing is there business,as long as it's not visible to others, which in the neighborhood it is,but in the hotel it isn't."
"Breakfast is quite satisfactory and there is parking. The hotel is very cost-effective, the rooms are large and quiet. Interestingly, the closer the check-in time is, the cheaper the price will be."
"This location is in the nicer side of Phoenix. It was very clean and comfortable. After hours, you must use your room key to even enter the lobby, so it felt really safe. The rooms are really spacious and cozy. The beds have a dial that you can choose how soft or firm you would like it, which I thought was super cool. The shower was also really nice! I normally dislike hotel showers because they never have good water pressure or get cold quick. We had our own balcony with a nice view of the beautiful pool. The pool was heated and has a nice waterfall and bonfire at night. There’s vending machines and food and drinks for order in the lobby. It’s also super close to a ton of restaurants and stores. Over all everything was really nice. I would definitely stay again and recommend this hotel to anyone staying in Phoenix!
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"This is such a cute hotel that really feels like an oasis in the desert. The ambiance and vibe were all really great. The staff was extremely helpful. I enjoyed the welcome popsicles and the pool was great. The room was fairly clean and the tv had good options. The comforter kind of freaked me out as it looked like it was growing mold (see photo), but I just tried to think it was the cotton in the comforter all bunched up, at least that made me sleep better."
"For a hotel and spa, I expected more. Exterior and lobby look nice, but the rooms had an outdated modern feel, with paint chipping from the ceiling and the shower light flickering like a strobe light. Outdoor pool and hot tub area was a welcome benefit of staying here, but wish the staff would have taken time to remove leaves from the pool. Snacks and their free “breakfast” were very limited. The rooftop patio left something to be desired, like creativity. We did not try the on site restaurant, so I am unable to vouch for the services there. Front desk very accommodating and friendly. We did not try the spa service either as we couldn’t work it into our agenda."
"My stay at the best western was a pretty nice experience. The complementary breakfast was good and had a pretty wide variety of choices. The staff was pretty nice as well."
"The hotel did not give me a breakfast voucher when I checked in, even though my rate included breakfast. I had to ask for one in the morning when I discovered they charged for breakfast. When I checked out, they charged me for the room when I had already paid through Trip.com. I had to call them to get a credit processed. The rate they charged me was $132, but I paid Trip.com $162, so it wasn’t cheaper with Trip.com.
The breakfast was very good though, I had avocado toast."
Read genuine traveler ratings & reviews to find your perfect stay.
9.5/10
Amazing
MMAI2026Global Ambassador is new since I was last in the Valley and kept hearing about it so I booked a night to see what all the fuss was about. HiGHLY overrated. If you want to have a drink in the lobby bar and people watch, it's good entertainment but I would never stay there again.
Rooms: They're very nice but nothing extraordinary. I'm sure there are nice views of Camelback from the rooms on the backside of the hotel but in front your view is of the valet drive up and aparment building less than 30 yards away.
Was awakened at 6:50 a.m. by leaf blowers in front of the hotel. TOTALLY unacceptable.
Bathrooms: Again, nice but nothing special and NO rainfall shower or handheld shower option, just a simple wall showerhead.
Rooftop: Very lively and beautiful view of Camelback but for some strange reason, they have a covered partition behind the outside tables at the roof's edge that completely blocks the view once you're seated. Didn't understand that.
Pool: Tiny and you have to walk out of the front entrance and go outside of the hotel to get to the pool. Very odd setup.
Service: The staff was very friendly and helpful, probably the only part of the hotel that reflected the price point they charge.
Food: Only had a salad in the lobby bar which was okay, nothing special. I did attempt to order dessert from room service and 30 minutes later when it was due to be delivered, I received a call saying they were out of the item.
Overall: extremely disappointing. I've stayed at many, many hotels which were as nice or nice for half or even a third of what GA charges.
MMinhuaGreat stay! But it is a pity that the bath water temperature is too low. Because it is supplied to the entire hotel, the water temperature cannot be adjusted. The other accommodation experiences are great!
TTONGQIVery new hotel, the bed is very comfortable, the bathroom bath is also very large, the room is large, the lighting is very cozy, the location is in downtown, the parking lot is not free for about 20 knives overnight, breakfast is Starbucks & Bistro cooperation, Not a proper dinner, it is okay to eat light breakfast. Good value for money!
GGuest UserVery interesting hotel with history. Visited every floor to check out background of the hotel. It was like a museum. Good 5 min walk to Mortgage event ctr. Resturants & pubs around. No parking facility for hotel but parked bout 5 min from place on W. Monroe where you can go in and out. Some parking facilities you can't go in and out for one price. Yes I would stay their again as the staff was very friendly & easy to talk to.
JJISONGThe hotel is very good, I said early that there is breakfast. But Chinese people may not be used to it. When I first came to the United States, I couldn’t eat that cold stuff. You can go out and buy something, or cook and eat yourself.
DdilayaydanThe most beautiful thing was breakfast. We compared with other hotels which are we stayed before. They had just cereals. In this hotel there were boiled eggs, muffins, waffles, yoghurt, oatmeal, cream cheese, cereal...
Location was really far from airport because we dont have any car. If you have car, it is ok.
Last thing is cleaning. I disappointed because of this view. Sheets and pillows were really dirty.
AAiqijunThe environment is generally the same, the facilities are relatively simple, it is still possible to live temporarily. The staff inside is also fine. However, the traffic is very convenient, just beside the highway. Self-driving is a good choice.
GGuest UserAll that I was okay the shower was had a leak so the shower stayed wet whatever like some hot water too but you know most mostly important I was just a good stay
GGuest UserIt was a little confuse to access the room, but the staff kindly guided me.
Overall, the location was good, the price was reasonable, and the facilities were sufficient.
I will definitely consider it as an option next time I'm in Phoenix.
What is the average price of a hotel in Phoenix for this weekend?
According to the latest 12-month data from Trip.com, the average price for a 3-star hotel in Phoenix this weekend is AED 784 per night. For a 4-star hotel, the average cost is AED 1,378 per night. If you're looking for a luxury experience, 5-star hotels in Phoenix this weekend typically cost AED 3,096 per night.
How much do hotels in Phoenix cost per night during weekdays?
Based on the latest 12-month data from Trip.com, the average price for a 3-star hotel in Phoenix during weekdays is AED 873 per night. For a 4-star hotel, you can expect to pay around AED 1,356 per night. If you're seeking a luxury stay, 5-star hotels in Phoenix generally cost AED 3,093 per night on weekdays.
What are the best places to stay in Phoenix?
Some of the best places to stay in Phoenix are near popular attractions like Desert Botanical Garden, offering easy access to key sights and amenities.
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