Hotels near Hivernage, Marrakech

"Booked this international five-star hotel for my boss, and it truly delivered. The facilities were excellent, and it offered great value for money, which made my boss very happy. The lobby also had a very sophisticated vibe. The location is superb, right in the new city district."

"The hotel interior is incredibly beautiful, and the room itself is spacious and comfortable. There's a safe in the room, which wasn't mentioned in the description. Despite facing the road, it wasn't noisy at all; we could sleep soundly with the windows closed. The only minor inconvenience was the lighting setup in the room. There's no main overhead light, just small bedside lamps. One lamp is quite bright, while the other is barely more than a nightlight. The switch system is a bit complicated; you can only turn off the nightlight along with all the other lights in the room. And if you want to turn on another light (like in the bathroom), the nightlight also comes on, which isn't ideal at night if someone else is sleeping. Breakfast was delicious, especially the pastries, pancakes, and orange juice. The hotel's location is quite convenient: about a 10-15 minute walk to the train station and a 40-minute walk to the Old Town. It's also close to the airport, about a 15-minute drive."

"There was not body wash in the bathroom for the first night we stayed, so we could only use hand soap for bathing after our workout at midnight. We informed the front desk staff the next morning about this and he promised to follow up. However, the body wash bottle was still empty when we returned hotel in afternoon. We again asked the cleansing lady to follow up and she said ‘OK’ to us, unfortunately the result was the same when we returned the room after dinner. I believe good services to the guests by a world class hotel is significant, so recurrence of such kind of matter should be avoided. Thanks."

"I decided to book another three nights at this hotel, and it was absolutely worth it. The rooms are very clean, comfortable, and well-maintained, which made my stay very relaxing. The staff are also friendly and helpful whenever I need assistance. One of the highlights for me was the breakfast — the food was delicious, fresh, and there were many great options to choose from. Overall, I had a wonderful experience and I would gladly stay here again."

"Highly recommend any travellers to Marrakesh to stay in this raid! It is walking distance to most of the attractions and the hospitality from this raid has been amazing! Staffs were very friendly and helpful too. The breakfast provided was amazing too! What you see in other reviews with regards to the mouldy bathrooms, I personally feel that it’s all part of the aesthetic of the raid. Apart from that, we loved our room in this raid as it was really clean and cosy!"

"The hotel’s staff are friendly and welcoming. The location is perfect for taking a train since it’s 5 minute’s walk from the train station. The breakfast is the best that we have had among the hotels we stayed in Morocco. We’re happy to recommend the hotel to anyone who wants to visit Marrakech and takes trains."

"Staff was very friendly and welcoming. Catered to our needs well. Room service was fast and maid service was whenever we asked. Concierge was very friendly and helped with alot of questions. Thank you soo much team for the unforgettable experience!"

"A well maintained hotel with responsive staff. Most amenities are not provided automatically but can be requested."

"The hotel is right next to the train station. The cleanliness was just okay, but the area felt safe. There's a McDonald's nearby, and the room had a bathtub. When checking in, make sure to ask about the city tax (this is a common issue in Marrakech hotels)."

"The hotel’s location is excellent as it is walking distance to most of the tourist attractions in Marrakech. Has a huge swimming pool where you can enjoy and relax. However, service is very very poor. On the night that I arrived I requested a slippers by calling the reception, as there were no slippers in the room, but none came. Again the next day I requested again at the front desk and the staff promised to send it to my room, but nothing came. Once again on the 3rd day, I requested the same, as usual nothing came. Three different personnel at the front desk promised to send the slippers to my room but never keep their promise. So much bad service. Another issue with the hotel is the aircon system, it was not functioning during my stay. Only fan is working and it was hot inside the room. And I complained at the front desk and the staff said that the airconditiong were disabled as it still winter or spring season. I tried to open the window and door to the balcony to let cold air inside but unfortunately the road noise was terrible, so I have to close it. Had a really bad experience with Novotel Marrakech."