Read genuine traveler ratings & reviews to find your perfect stay.
Posted onJun 16, 2026
KuailexiaocaiThe hotel has a great location with direct views of Wakayama Castle, and there's a bus stop right outside. It's about a 20-30 minute walk to the JR station, and mostly a straight path, which is pretty convenient. The room size itself was quite good, offering excellent value for money.
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Price per night from:US$48
Posted onMay 27, 2026
Itagaki motokoWe had a wonderful stay at this hotel during our Japan trip. The room was clean, comfortable, and well maintained, with a beautiful atmosphere and excellent facilities. Staff members were polite, helpful, and always smiling, making us feel very welcome from check in until departure. The location was convenient, close to restaurants, attractions, and public transport. Breakfast was delicious with many choices, and the overall service exceeded our expectations. Everything was smooth, relaxing, and enjoyable. We truly appreciated the hospitality and would definitely return again in the future someday soon.
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Price per night from:US$70
Posted onApr 30, 2026
MouseSkyOn my second night, I discovered the soundproofing was terrible. There was a bunch of 'monsters' in the room next door – it sounded like people from several rooms had gathered, chatting loudly, opening and closing doors constantly, and laughing and shouting hysterically. This went on for a long time. By past midnight, I couldn't take it anymore and went down to the front desk.
I was worried there wouldn't be anyone at the front desk, but there were two gentlemen on duty. They told me a sports team had checked in that day and were probably just overexcited. I told them they either needed to talk to them or I'd have to change rooms. The front desk staff went up and knocked on their door, greeting the group (signaling me to go back to my room first). Not long after, the group finally dispersed.
The hotel service was still very good. Running into those ******* was just bad luck for me. Next time I encounter a similar unexpected situation, I definitely shouldn't think, 'I'll just bear it, maybe they'll finish soon.' I should go down immediately and seek help from the front desk.
I'm curious, which country do those selfish, loud people who disturb others in the middle of the night come from?
The hotel breakfast is complimentary and included by default with the room booking. Although simple, it's completely filling. The restaurant is also open during the day for relaxation and offers free drinks.
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Price per night from:US$34
Posted onMar 29, 2026
Anonymous User
The room was very spacious and had no strange smells. The hotel staff even helped move our stored luggage into the room and provided complimentary snacks and water, which was a very thoughtful touch! The TV showed the occupancy of various public areas, which was super considerate. The hot springs were also very comfortable, with good ambiance and cleanliness. After a dip, they offered popsicles, which was a nice treat. There were two large bookshelves nearby where you could pick out your favorite manga to read, and right outside was the massage chair area – absolutely perfect! In the evening, they offered free late-night noodles that were quite tasty, and there was a self-service drink bar. The breakfast buffet had a wide variety of choices, and I even got to try local specialty sushi, which was a unique experience. There was an electronic scale at the stairwell for weighing luggage, which was very convenient. I'd love to visit again if I get the chance!
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Price per night from:US$61
Posted onMar 15, 2026
Gupeiyi
Very good, simple and clean. Just don't choose this if you don't smoke, as it might smell. You can open the window. Very convenient for going out. The surrounding snacks are all pretty good; the skewers, kani-ya, and Shizutetsu supermarket are all very good and the food is fresh. There's a 7-Eleven downstairs, and the beer there is pretty good.
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Price per night from:US$41
Posted onJun 2, 2025
Thomas
The hotel is situated at a secluded corner of Wakayama prefecture. It is much preferable to drive here rather than relying on the infrequent hotel shuttle. Public transport is otherwise non existent.
There are no restaurants around the hotel. However the hotel provides delicious meals with abundant fresh seafood. The in room dining experience is superb. The hotel staff service is impeccable.
The room has a spectacular sea view allowing you to see the sunset on clear days. The onsen also faces the sea which provides a relaxing experience.
A downside is that the hotel does not seem to sanitize the slippers for indoor use. All hotel guests had to change to their slippers to access their indoor facilities.
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Price per night from:US$31
Posted onOct 31, 2023|Standard Japanese Style Regular Ocean View
Guest UserFacility : Hotel provide open hot spring to every host and private hot spring with very reasonable price. Both have good view, clean facility and clear instruction
Service : All staff are helpful and polite. Welcome message everywhere.
Food : tasty and fresh dishes to let you taste Japan everyday. In addition, they introduce to you different sake with very good price. Lastly, staff will introduce to you different dishes so as to understand Japan more.
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Price per night from:US$171
Posted onJan 29, 2026
chrsl
Smile Hotel Wakayama is conveniently located right beside Wakayama Castle, making it a great choice for sightseeing and exploring the area. Overall, we had a good stay and a pleasant experience.
Although the hotel’s renovation and interior are slightly outdated, the room was still clean and comfortable. Considering the price and the excellent location, it is more than acceptable and offers great value for money.
What truly stood out was the excellent service from the front desk staff. They were extremely friendly, helpful, and professional. We encountered a problem with our car during our stay, and the staff kindly assisted us by contacting the police and helping us handle the situation, which we really appreciated.
Overall, it’s a great option if you’re looking for a budget-friendly hotel with a fantastic location and outstanding service.
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Price per night from:US$23
Posted onMay 6, 2025
Guest User
The room is small and the location is remote, but the hotel scenery is really great! The hotel restaurant needs to be booked in advance, and there are no convenience stores nearby, and the restaurant is also far away. Remember to book a restaurant when you check in, otherwise you will have to go hungry. The hotel does not have Chinese service, and English communication is a bit difficult. The hotel's public bathing is free, and there are open-air bath seats. It was windy and rainy on the day I went there, and it was super cold. It was very comfortable to bathe. The location of the men's and women's bathrooms will be swapped, so remember to look at the sign at the door and don't go the wrong way.
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Price per night from:US$152
Posted onJul 13, 2024|Shared Dormitory, Mixed Dorm (for 10 Guests)
夢想是環遊世界
The hotel owner's service was average and he was a little impatient. Obviously the phone number registered on the self-service check-in machine was not my phone number. I had not registered it. I didn't know what was going on. The owner said this was a serious problem. . In addition, I wanted to cancel the reservation because I had a stomachache, but because the order does not allow cancellation and refund, even though the platform communicated with the boss, he still refused. This made me feel a little bad, so I had to rush there to check in on the same day
Facilities: There is a bathtub, there is very little space, the bed frame is made of wood, the mattress is clean, there is a small lamp and a small fan beside the bed, and the fan connector can be unplugged for USB charging. There are two tables in the living room, a wash basin, a wash basin for washing, disposable toothbrushes, lockers, and a boiler to make hot water yourself. The environment is very clean. There were not many people when I checked in. There were only two or three people staying in the 10 beds.
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Price per night from:US$21